Bed Bug Training for Library Staff Jenny Pierce
Description: Bed Bug Training for Library Staff Jenny Pierce Pikes Peak Library District Why are we talking about bed bugs? Increase in the prevalence of bed bugs over the past 20 years Travel Used-goods market Resistance to commercial pesticides
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slide1. Bed Bug Training for Library Staff Jenny Pierce
Pikes Peak Library District<br>
slide2. Why are we talking about bed bugs? Increase in the prevalence of bed bugs over the past 20 years
Travel
Used-goods market
Resistance to commercial pesticides
Difficult to eradicate
Found in all types of public buildings<br>
slide3. Why are we talking about bed bugs? Libraries are dealing with bed bugs and will continue to do so
Circulating materials provide a good method for bed bugs to move from one location to another
Stay in a residence for several days or weeks
Often left on beds, sofas, night stands, floors
Lots of crevices and hiding places in books, DVD and CD cases<br>
slide4. The Human Factor… Most people are not able to up and move if in an infested residence
Effective treatment requires
Professional exterminators
Diligent residents
Conscientious landlords/owners
Focus on empathy when interacting with patrons
Help staff understand the importance of maintaining patron privacy and the emotional and financial difficulty of dealing with a bed bug infestation
For staff training, humor can increase attention and decrease fear<br>
slide5. What is PPLD doing about bed bugs? Staff Training
Identification, removal, follow up
In-person training for most public services staff
Training video
Staff Resources
Procedures/resources page on the staff intranet
Supplies
Custom ILS reports to expedite finding materials
returned by the patron in the past 60-90 days
in contact with the problem item in the bookdrop or bin
Public Resources
Bed Bug FAQ and Guidelines on PPLD.org
Adapted from Monroe County (MI) Library System
Prevention/Treatment links
Contact form for further questions<br>
slide6. Supplies Bagged vacuum Magnifying glass with light and higher magnification secondary lens ID cards Furniture bags Airtight bins<br>
slide7. Gain support from leadership
Resources
Staff commitment
Importance of being proactive
Information for your leadership team, BoT, Public Relations
Develop a press statement so your leadership has a response ready
Which staff are key contacts?
Develop training with input from multiple departments
Circulation staff
Communications staff
Library managers or supervisors
Staff trainer
Facilities manager Developing a bed bug plan for your library<br>
slide8. Hands-on training for staff that interact with patrons and materials
Consider different learning styles
Consider different responsibilities
Managers and supervisors
Facilities staff – furniture/shelving treatment, contact exterminators
Interlibrary Loan staff
Friends of the Library
Awareness piece for all staff
Everyone is an ambassador for the library
One person can have a big effect
Nextdoor.com
Friends and family
Social groups
Resources for patrons Developing a bed bug plan for your library<br>
slide9. Hands-on training for staff that interact with patrons and materials
Consider different learning styles Developing a bed bug plan for your library<br>
slide10. Great presentation from Sarah Kittrell/Wichita Public Library http://www.ala.org/pla/sites/ala.org.pla/files/content/onlinelearning/webinars/archive/PLA_Kittrell_Dont-let-the-bed-bugs-bite_Final.pdf
Contra Costa Health Services has links to resources for tenants, landlords, homeowners, health professionals, pest management professionals, schools, travelers http://cchealth.org/bedbugs/
Thorough article from the University of California Statewide Integrated Pest Management Program
http://ipm.ucanr.edu/PDF/PESTNOTES/pnbedbugs.pdf Helpful resources for libraries<br>
Pikes Peak Library District<br>
slide2. Why are we talking about bed bugs? Increase in the prevalence of bed bugs over the past 20 years
Travel
Used-goods market
Resistance to commercial pesticides
Difficult to eradicate
Found in all types of public buildings<br>
slide3. Why are we talking about bed bugs? Libraries are dealing with bed bugs and will continue to do so
Circulating materials provide a good method for bed bugs to move from one location to another
Stay in a residence for several days or weeks
Often left on beds, sofas, night stands, floors
Lots of crevices and hiding places in books, DVD and CD cases<br>
slide4. The Human Factor… Most people are not able to up and move if in an infested residence
Effective treatment requires
Professional exterminators
Diligent residents
Conscientious landlords/owners
Focus on empathy when interacting with patrons
Help staff understand the importance of maintaining patron privacy and the emotional and financial difficulty of dealing with a bed bug infestation
For staff training, humor can increase attention and decrease fear<br>
slide5. What is PPLD doing about bed bugs? Staff Training
Identification, removal, follow up
In-person training for most public services staff
Training video
Staff Resources
Procedures/resources page on the staff intranet
Supplies
Custom ILS reports to expedite finding materials
returned by the patron in the past 60-90 days
in contact with the problem item in the bookdrop or bin
Public Resources
Bed Bug FAQ and Guidelines on PPLD.org
Adapted from Monroe County (MI) Library System
Prevention/Treatment links
Contact form for further questions<br>
slide6. Supplies Bagged vacuum Magnifying glass with light and higher magnification secondary lens ID cards Furniture bags Airtight bins<br>
slide7. Gain support from leadership
Resources
Staff commitment
Importance of being proactive
Information for your leadership team, BoT, Public Relations
Develop a press statement so your leadership has a response ready
Which staff are key contacts?
Develop training with input from multiple departments
Circulation staff
Communications staff
Library managers or supervisors
Staff trainer
Facilities manager Developing a bed bug plan for your library<br>
slide8. Hands-on training for staff that interact with patrons and materials
Consider different learning styles
Consider different responsibilities
Managers and supervisors
Facilities staff – furniture/shelving treatment, contact exterminators
Interlibrary Loan staff
Friends of the Library
Awareness piece for all staff
Everyone is an ambassador for the library
One person can have a big effect
Nextdoor.com
Friends and family
Social groups
Resources for patrons Developing a bed bug plan for your library<br>
slide9. Hands-on training for staff that interact with patrons and materials
Consider different learning styles Developing a bed bug plan for your library<br>
slide10. Great presentation from Sarah Kittrell/Wichita Public Library http://www.ala.org/pla/sites/ala.org.pla/files/content/onlinelearning/webinars/archive/PLA_Kittrell_Dont-let-the-bed-bugs-bite_Final.pdf
Contra Costa Health Services has links to resources for tenants, landlords, homeowners, health professionals, pest management professionals, schools, travelers http://cchealth.org/bedbugs/
Thorough article from the University of California Statewide Integrated Pest Management Program
http://ipm.ucanr.edu/PDF/PESTNOTES/pnbedbugs.pdf Helpful resources for libraries<br>