Certified Hospital Emergency Coordinator (CHEC)

Transcript:Certified Hospital Emergency Coordinator (CHEC):
Certified Hospital Emergency Coordinator (CHEC) Training Program Designing and Functioning in a Hospital Command Center (HCC) Objectives After completing this lesson, you should be able to: Identify favorable aspects of design for a Hospital Command Center (HCC) Identify ways to use these designs within your HCC Let’s Get Started! Courtesy of Gordon County Emergency Management In this lesson we will discuss ways to: Organize Your Staff Members Design of an HCC Process Information Manage Resources Manage Public Information The exterior of the new "Arlen Specter Headquarters and Emergency Operations Center", otherwise known as Building 21, located on CDC's Roybal campus in Atlanta, Georgia. (Photo by James Gathany) CDC Presentation by Julie L. Gerberding, M.D., M.P.H. Before the U.S. House Appropriations Subcommittee On Labor, Health and Human Services, and Education March 9, 2007 Take a look at this Command Center: BUT! BUT! Does your HCC look like this? The Purpose of the HCC There are varying opinions about the purpose of the HCC. Is it a control center? Is it an emergency operations center? A dispatch center? What is it? Tasks of the HCC Simply put: The HCC’s purpose is to coordinate incident information and resources for management. The HCC must receive, analyze, and display information about the incident to enable staff members in decision-making. The HCC must find, prioritize, deploy, and track critical resources. The HCC must enhance decision making, communication, collaboration, and coordination. The Purpose of the EOC The HCC is really a place where: Uncomfortable people Meet in cramped conditions To play unfamiliar roles Making unpopular decisions Based on inadequate information In much too little time What Makes the HCC Run Smoothly? A good concept of operations Adequate space Trained staff Redundant communications Good use of technology Plenty of refreshments What Makes the HCC Work? Basic management functions Objective-based Incident action planning Unity of Command Delegation Span of control Support staff HCC Activation Modes Organizing the Hospital Command Center Team Organizational Issues Based on the Hospital Incident Command System (HICS) Maximize the team, minimize the plan Cross-training is essential Succession planning important Include all functional units Typical HCC Organization Based on Hospital Incident Command System HICS —Purpose and Application ICS is used for: Incidents Events—planned and unplanned Key principles Critical action guidance Internal and external agency coordination HICS Management Functions Management functions: Command Planning Logistics Operations Finance/ administration Management principles: Management by objectives Shifts focus to event Manageable