Customer Journey Map Here is where this template begins 01 03 04 02 Touchpoint Touchpoint Touchpoint Touchpoint Touchpoint Touchpoint Touchpoint Touchpoint Touchpoint Touchpoint Touchpoint Touchpoint POSITIVE NEGATIVE Mercury is the
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Presentation Transcript
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Customer Journey Map Here is where this template begins<br>
Mercury is the smallest planet in the Solar System Earth is the third planet and is where we live on Jupiter is the biggest planet in the entire Solar System Saturn is a massive ball made mostly of hydrogen and helium Neptune is the farthest planet from the Sun It’s full of iron oxide dust, which gives the red color we can see Venus has a beautiful name, but is terribly hot<br>
POSITIVE NEGATIVE AWARENESS CONSIDERATION ACQUISITION SERVICE LOYALTY Mercury is the smallest planet Earth is the third planet and our home Jupiter is the biggest planet of them all Saturn is a gas giant and has rings Despite being red, Mars is a cold place The Moon is the fifth-largest satellite Neptune is the farthest planet Mars is full of iron oxide dust Uranus is the second least dense planet Earth is the third planet and our home Earth is the third planet from the Sun Venus is the second planet from the Sun Pluto is considered a dwarf planet Mars is full of
iron oxide dust Jupiter is the biggest planet of them all Mercury is the smallest planet Neptune is the farthest planet Jupiter is the biggest planet of them all Saturn is a gas giant and has rings It’s composed of hydrogen and helium<br>
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PERFECT GOOD MEDIUM BAD VERY BAD STEPS 1 2 4 5 3<br>
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AWARENESS CONSIDERATION ACQUISITION SERVICE LOYALTY Jupiter is a gas giant and the biggest Neptune is the farthest planet from the Sun Mercury is the closest planet and the smallest Saturn's rings are particularly prominent Venus is the second planet from the Sun<br>
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POSITIVE NEGATIVE<br>
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ACQUISITION AWARENESS CONSIDERATION LOYALTY SERVICE Neptune is the farthest planet. It’s the fourth-largest Mercury is the closest planet and the smallest one Jupiter is a gas giant and the biggest planet of them all Saturn is composed mostly of hydrogen and helium Venus has a beautiful name and is the second from the Sun 01 03 05 02 04<br>
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PHASE 2 PHASE 1 PHASE 3 PHASE 4<br>
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AWARENESS CONSIDERATION ACQUISITION SERVICE LOYALTY POSITIVE NEGATIVE Neptune is the farthest planet. It’s the fourth-largest Mercury is the closest planet and the smallest one Jupiter is a gas giant and the biggest planet of them all Saturn is composed mostly of hydrogen and helium Venus has a beautiful name and is the second from the Sun 01 02 03 04 05<br>
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AWARENESS CONSIDERATION ACQUISITION SERVICE LOYALTY Jupiter is a gas giant and the biggest planet in the Solar System Neptune is the farthest planet from the Sun and the fourth-largest Uranus is mostly composed of various ices, like water Mercury is the closest planet to the Sun and the smallest Despite being red, Mars is a cold place. It’s full of iron oxide dust<br>
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Mercury is the closest planet to the Sun in the Solar System Earth, where we live on, is the third planet from the Sun Saturn is composed mostly of hydrogen and helium It is the biggest planet and the sixth planet from the Sun The Moon is the fifth largest satellite in the Solar System AWARENESS CONSIDERATION ACQUISITION SERVICE LOYALTY<br>
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USER
ACTION EVOLUTION POSSIBLE
SOLUTION PAIN
POINTS Mercury is the closest to the Sun Venus is the second planet from the Sun Pluto is considered a dwarf planet Earth is the planet where we live on Saturn is a gas giant and the ringed one Despite being red, Mars is a cold place It’s a gas giant and the biggest planet Neptune is the farthest planet The Moon is the fifth-largest satellite Uranus is mostly composed of ices It’s the second planet from the Sun AWARENESS CONSIDERATION PURCHASE ONBOARDING ADVOCACY<br>
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Mercury is the closest planet to the Sun Pluto is now considered a dwarf planet Saturn is the ringed one. It
is unique Jupiter is a gas giant and the biggest planet The Moon is the fifth-largest satellite PHASE 1 PHASE 2 PHASE 3 PHASE 4 PHASE 5 SUN<br>
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Mercury is the closest planet and the smallest one Mercury Saturn is composed mostly of hydrogen and helium Saturn Neptune is the farthest planet. It’s the fourth-largest Neptune Jupiter is a gas giant and the biggest planet of them all Jupiter Venus has a beautiful name and is the second from the Sun Venus 01 02 03 04 05<br>
01 02 03 04 05 Mercury is the closest planet and the smallest one Saturn is a gas giant and has several rings Neptune is the farthest planet. It’s the fourth-largest Jupiter is a gas giant and the biggest planet Venus is the second planet from the Sun AWARENESS INTEREST PURCHASE RETENTION ADVOCACY<br>
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