Customer Journey Map Here is where this template
Description: Customer Journey Map Here is where this template begins 01 03 04 02 Touchpoint Touchpoint Touchpoint Touchpoint Touchpoint Touchpoint Touchpoint Touchpoint Touchpoint Touchpoint Touchpoint Touchpoint POSITIVE NEGATIVE Mercury is the
Related Topics
Download Presentation
"Customer Journey Map Here is where this template" is the property of its rightful owner. Permission is granted to download and print the materials on this website for personal, non-commercial use only, and to display it on your personal computer provided you do not modify the materials and that you retain all copyright notices contained in the materials. By downloading content from our website, you accept the terms of this agreement.
Presentation Transcript
slide1. Customer Journey Map Here is where this template begins<br>
slide2. 01 03 04 02<br>
slide3. Touchpoint Touchpoint Touchpoint Touchpoint Touchpoint Touchpoint Touchpoint Touchpoint Touchpoint Touchpoint Touchpoint Touchpoint POSITIVE NEGATIVE<br>
slide5. Mercury is the smallest planet in the Solar System Earth is the third planet and is where we live on Jupiter is the biggest planet in the entire Solar System Saturn is a massive ball made mostly of hydrogen and helium Neptune is the farthest planet from the Sun It’s full of iron oxide dust, which gives the red color we can see Venus has a beautiful name, but is terribly hot<br>
slide6. ACQUISITION AWARENESS CONSIDERATION LOYALTY SERVICE POSITIVE NEGATIVE Touchpoint Touchpoint Touchpoint Touchpoint Touchpoint Touchpoint Touchpoint Touchpoint Touchpoint<br>
slide8. POSITIVE NEGATIVE AWARENESS CONSIDERATION ACQUISITION SERVICE LOYALTY Mercury is the smallest planet Earth is the third planet and our home Jupiter is the biggest planet of them all Saturn is a gas giant and has rings Despite being red, Mars is a cold place The Moon is the fifth-largest satellite Neptune is the farthest planet Mars is full of iron oxide dust Uranus is the second least dense planet Earth is the third planet and our home Earth is the third planet from the Sun Venus is the second planet from the Sun Pluto is considered a dwarf planet Mars is full of
iron oxide dust Jupiter is the biggest planet of them all Mercury is the smallest planet Neptune is the farthest planet Jupiter is the biggest planet of them all Saturn is a gas giant and has rings It’s composed of hydrogen and helium<br>
slide9. PERFECT GOOD MEDIUM BAD VERY BAD STEPS 1 2 4 5 3<br>
slide10. AWARENESS CONSIDERATION ACQUISITION SERVICE LOYALTY Jupiter is a gas giant and the biggest Neptune is the farthest planet from the Sun Mercury is the closest planet and the smallest Saturn's rings are particularly prominent Venus is the second planet from the Sun<br>
slide11. POSITIVE NEGATIVE<br>
slide12. ACQUISITION AWARENESS CONSIDERATION LOYALTY SERVICE Neptune is the farthest planet. It’s the fourth-largest Mercury is the closest planet and the smallest one Jupiter is a gas giant and the biggest planet of them all Saturn is composed mostly of hydrogen and helium Venus has a beautiful name and is the second from the Sun 01 03 05 02 04<br>
slide13. PHASE 2 PHASE 1 PHASE 3 PHASE 4<br>
slide15. AWARENESS CONSIDERATION ACQUISITION SERVICE LOYALTY POSITIVE NEGATIVE Neptune is the farthest planet. It’s the fourth-largest Mercury is the closest planet and the smallest one Jupiter is a gas giant and the biggest planet of them all Saturn is composed mostly of hydrogen and helium Venus has a beautiful name and is the second from the Sun 01 02 03 04 05<br>
slide16. AWARENESS CONSIDERATION ACQUISITION SERVICE LOYALTY Jupiter is a gas giant and the biggest planet in the Solar System Neptune is the farthest planet from the Sun and the fourth-largest Uranus is mostly composed of various ices, like water Mercury is the closest planet to the Sun and the smallest Despite being red, Mars is a cold place. It’s full of iron oxide dust<br>
slide17. Mercury is the closest planet to the Sun in the Solar System Earth, where we live on, is the third planet from the Sun Saturn is composed mostly of hydrogen and helium It is the biggest planet and the sixth planet from the Sun The Moon is the fifth largest satellite in the Solar System AWARENESS CONSIDERATION ACQUISITION SERVICE LOYALTY<br>
slide18. USER
ACTION EVOLUTION POSSIBLE
SOLUTION PAIN
POINTS Mercury is the closest to the Sun Venus is the second planet from the Sun Pluto is considered a dwarf planet Earth is the planet where we live on Saturn is a gas giant and the ringed one Despite being red, Mars is a cold place It’s a gas giant and the biggest planet Neptune is the farthest planet The Moon is the fifth-largest satellite Uranus is mostly composed of ices It’s the second planet from the Sun AWARENESS CONSIDERATION PURCHASE ONBOARDING ADVOCACY<br>
slide19. Mercury is the closest planet to the Sun Pluto is now considered a dwarf planet Saturn is the ringed one. It
is unique Jupiter is a gas giant and the biggest planet The Moon is the fifth-largest satellite PHASE 1 PHASE 2 PHASE 3 PHASE 4 PHASE 5 SUN<br>
slide20. Mercury is the closest planet and the smallest one Mercury Saturn is composed mostly of hydrogen and helium Saturn Neptune is the farthest planet. It’s the fourth-largest Neptune Jupiter is a gas giant and the biggest planet of them all Jupiter Venus has a beautiful name and is the second from the Sun Venus 01 02 03 04 05<br>
slide22. AWARENESS INTEREST PURCHASE RETENTION ADVOCACY<br>
slide23. 01 02 03 04 05<br>
slide24. 01<br>
slide25. 01 02 03 04 05 Mercury is the closest planet and the smallest one Saturn is a gas giant and has several rings Neptune is the farthest planet. It’s the fourth-largest Jupiter is a gas giant and the biggest planet Venus is the second planet from the Sun AWARENESS INTEREST PURCHASE RETENTION ADVOCACY<br>
slide28. AWARENESS CONSIDERATION PURCHASE ONBOARDING ADVOCACY<br>
slide31. Instructions for use (free users) In order to use this template, you must credit Slidesgo by keeping the Thanks slide.
You are allowed to:
Modify this template.
Use it for both personal and commercial purposes.
You are not allowed to:
Sublicense, sell or rent any of Slidesgo Content (or a modified version of Slidesgo Content).
Distribute this Slidesgo Template (or a modified version of this Slidesgo Template) or include it in a database or in any other product or service that offers downloadable images, icons or presentations that may be subject to distribution or resale.
Use any of the elements that are part of this Slidesgo Template in an isolated and separated way from this Template.
Delete the “Thanks” or “Credits” slide.
Register any of the elements that are part of this template as a trademark or logo, or register it as a work in an intellectual property registry or similar. For more information about editing slides, please read our FAQs or visit Slidesgo School:
https://slidesgo.com/faqs and https://slidesgo.com/slidesgo-school<br>
slide32. Instructions for use (premium users) In order to use this template, you must be a Premium user on Slidesgo.
You are allowed to:
Modify this template.
Use it for both personal and commercial purposes.
Hide or delete the “Thanks” slide and the mention to Slidesgo in the credits.
Share this template in an editable format with people who are not part of your team.
You are not allowed to:
Sublicense, sell or rent this Slidesgo Template (or a modified version of this Slidesgo Template).
Distribute this Slidesgo Template (or a modified version of this Slidesgo Template) or include it in a database or in any other product or service that offers downloadable images, icons or presentations that may be subject to distribution or resale.
Use any of the elements that are part of this Slidesgo Template in an isolated and separated way from this Template.
Register any of the elements that are part of this template as a trademark or logo, or register it as a work in an intellectual property registry or similar. For more information about editing slides, please read our FAQs or visit Slidesgo School:
https://slidesgo.com/faqs and https://slidesgo.com/slidesgo-school<br>
slide33. Infographics You can add and edit some infographics to your presentation to present your data in a visual way. Choose your favourite infographic and insert it in your presentation using Ctrl C + Ctrl V or Cmd C + Cmd V in Mac.
Select one of the parts and ungroup it by right-clicking and choosing “Ungroup”.
Change the color by clicking on the paint bucket.
Then resize the element by clicking and dragging one of the square-shaped points of its bounding box (the cursor should look like a double-headed arrow). Remember to hold Shift while dragging to keep the proportions.
Group the elements again by selecting them, right-clicking and choosing “Group”.
Repeat the steps above with the other parts and when you’re done editing, copy the end result and paste it into your presentation.
Remember to choose the “Keep source formatting” option so that it keeps the design. For more info, please visit Slidesgo School.<br>
slide2. 01 03 04 02<br>
slide3. Touchpoint Touchpoint Touchpoint Touchpoint Touchpoint Touchpoint Touchpoint Touchpoint Touchpoint Touchpoint Touchpoint Touchpoint POSITIVE NEGATIVE<br>
slide5. Mercury is the smallest planet in the Solar System Earth is the third planet and is where we live on Jupiter is the biggest planet in the entire Solar System Saturn is a massive ball made mostly of hydrogen and helium Neptune is the farthest planet from the Sun It’s full of iron oxide dust, which gives the red color we can see Venus has a beautiful name, but is terribly hot<br>
slide6. ACQUISITION AWARENESS CONSIDERATION LOYALTY SERVICE POSITIVE NEGATIVE Touchpoint Touchpoint Touchpoint Touchpoint Touchpoint Touchpoint Touchpoint Touchpoint Touchpoint<br>
slide8. POSITIVE NEGATIVE AWARENESS CONSIDERATION ACQUISITION SERVICE LOYALTY Mercury is the smallest planet Earth is the third planet and our home Jupiter is the biggest planet of them all Saturn is a gas giant and has rings Despite being red, Mars is a cold place The Moon is the fifth-largest satellite Neptune is the farthest planet Mars is full of iron oxide dust Uranus is the second least dense planet Earth is the third planet and our home Earth is the third planet from the Sun Venus is the second planet from the Sun Pluto is considered a dwarf planet Mars is full of
iron oxide dust Jupiter is the biggest planet of them all Mercury is the smallest planet Neptune is the farthest planet Jupiter is the biggest planet of them all Saturn is a gas giant and has rings It’s composed of hydrogen and helium<br>
slide9. PERFECT GOOD MEDIUM BAD VERY BAD STEPS 1 2 4 5 3<br>
slide10. AWARENESS CONSIDERATION ACQUISITION SERVICE LOYALTY Jupiter is a gas giant and the biggest Neptune is the farthest planet from the Sun Mercury is the closest planet and the smallest Saturn's rings are particularly prominent Venus is the second planet from the Sun<br>
slide11. POSITIVE NEGATIVE<br>
slide12. ACQUISITION AWARENESS CONSIDERATION LOYALTY SERVICE Neptune is the farthest planet. It’s the fourth-largest Mercury is the closest planet and the smallest one Jupiter is a gas giant and the biggest planet of them all Saturn is composed mostly of hydrogen and helium Venus has a beautiful name and is the second from the Sun 01 03 05 02 04<br>
slide13. PHASE 2 PHASE 1 PHASE 3 PHASE 4<br>
slide15. AWARENESS CONSIDERATION ACQUISITION SERVICE LOYALTY POSITIVE NEGATIVE Neptune is the farthest planet. It’s the fourth-largest Mercury is the closest planet and the smallest one Jupiter is a gas giant and the biggest planet of them all Saturn is composed mostly of hydrogen and helium Venus has a beautiful name and is the second from the Sun 01 02 03 04 05<br>
slide16. AWARENESS CONSIDERATION ACQUISITION SERVICE LOYALTY Jupiter is a gas giant and the biggest planet in the Solar System Neptune is the farthest planet from the Sun and the fourth-largest Uranus is mostly composed of various ices, like water Mercury is the closest planet to the Sun and the smallest Despite being red, Mars is a cold place. It’s full of iron oxide dust<br>
slide17. Mercury is the closest planet to the Sun in the Solar System Earth, where we live on, is the third planet from the Sun Saturn is composed mostly of hydrogen and helium It is the biggest planet and the sixth planet from the Sun The Moon is the fifth largest satellite in the Solar System AWARENESS CONSIDERATION ACQUISITION SERVICE LOYALTY<br>
slide18. USER
ACTION EVOLUTION POSSIBLE
SOLUTION PAIN
POINTS Mercury is the closest to the Sun Venus is the second planet from the Sun Pluto is considered a dwarf planet Earth is the planet where we live on Saturn is a gas giant and the ringed one Despite being red, Mars is a cold place It’s a gas giant and the biggest planet Neptune is the farthest planet The Moon is the fifth-largest satellite Uranus is mostly composed of ices It’s the second planet from the Sun AWARENESS CONSIDERATION PURCHASE ONBOARDING ADVOCACY<br>
slide19. Mercury is the closest planet to the Sun Pluto is now considered a dwarf planet Saturn is the ringed one. It
is unique Jupiter is a gas giant and the biggest planet The Moon is the fifth-largest satellite PHASE 1 PHASE 2 PHASE 3 PHASE 4 PHASE 5 SUN<br>
slide20. Mercury is the closest planet and the smallest one Mercury Saturn is composed mostly of hydrogen and helium Saturn Neptune is the farthest planet. It’s the fourth-largest Neptune Jupiter is a gas giant and the biggest planet of them all Jupiter Venus has a beautiful name and is the second from the Sun Venus 01 02 03 04 05<br>
slide22. AWARENESS INTEREST PURCHASE RETENTION ADVOCACY<br>
slide23. 01 02 03 04 05<br>
slide24. 01<br>
slide25. 01 02 03 04 05 Mercury is the closest planet and the smallest one Saturn is a gas giant and has several rings Neptune is the farthest planet. It’s the fourth-largest Jupiter is a gas giant and the biggest planet Venus is the second planet from the Sun AWARENESS INTEREST PURCHASE RETENTION ADVOCACY<br>
slide28. AWARENESS CONSIDERATION PURCHASE ONBOARDING ADVOCACY<br>
slide31. Instructions for use (free users) In order to use this template, you must credit Slidesgo by keeping the Thanks slide.
You are allowed to:
Modify this template.
Use it for both personal and commercial purposes.
You are not allowed to:
Sublicense, sell or rent any of Slidesgo Content (or a modified version of Slidesgo Content).
Distribute this Slidesgo Template (or a modified version of this Slidesgo Template) or include it in a database or in any other product or service that offers downloadable images, icons or presentations that may be subject to distribution or resale.
Use any of the elements that are part of this Slidesgo Template in an isolated and separated way from this Template.
Delete the “Thanks” or “Credits” slide.
Register any of the elements that are part of this template as a trademark or logo, or register it as a work in an intellectual property registry or similar. For more information about editing slides, please read our FAQs or visit Slidesgo School:
https://slidesgo.com/faqs and https://slidesgo.com/slidesgo-school<br>
slide32. Instructions for use (premium users) In order to use this template, you must be a Premium user on Slidesgo.
You are allowed to:
Modify this template.
Use it for both personal and commercial purposes.
Hide or delete the “Thanks” slide and the mention to Slidesgo in the credits.
Share this template in an editable format with people who are not part of your team.
You are not allowed to:
Sublicense, sell or rent this Slidesgo Template (or a modified version of this Slidesgo Template).
Distribute this Slidesgo Template (or a modified version of this Slidesgo Template) or include it in a database or in any other product or service that offers downloadable images, icons or presentations that may be subject to distribution or resale.
Use any of the elements that are part of this Slidesgo Template in an isolated and separated way from this Template.
Register any of the elements that are part of this template as a trademark or logo, or register it as a work in an intellectual property registry or similar. For more information about editing slides, please read our FAQs or visit Slidesgo School:
https://slidesgo.com/faqs and https://slidesgo.com/slidesgo-school<br>
slide33. Infographics You can add and edit some infographics to your presentation to present your data in a visual way. Choose your favourite infographic and insert it in your presentation using Ctrl C + Ctrl V or Cmd C + Cmd V in Mac.
Select one of the parts and ungroup it by right-clicking and choosing “Ungroup”.
Change the color by clicking on the paint bucket.
Then resize the element by clicking and dragging one of the square-shaped points of its bounding box (the cursor should look like a double-headed arrow). Remember to hold Shift while dragging to keep the proportions.
Group the elements again by selecting them, right-clicking and choosing “Group”.
Repeat the steps above with the other parts and when you’re done editing, copy the end result and paste it into your presentation.
Remember to choose the “Keep source formatting” option so that it keeps the design. For more info, please visit Slidesgo School.<br>