Dan Laster, Director dan.laster@doh.wa.gov
Description: Dan Laster, Director dan.lasterdoh.wa.gov Covid-19 Vaccine Action Command and Coordination System (VACCS) Center WA History of Covid-19 The Washington Covid-19 Vaccine Action Command and Coordination System (VACCS) Center has been
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slide1. Dan Laster, Director
dan.laster@doh.wa.gov Covid-19 Vaccine Action Command and Coordination System (VACCS) Center<br>
slide2. WA History of Covid-19<br>
slide3. The Washington Covid-19 Vaccine Action Command and Coordination System (VACCS) Center has been established to support comprehensive access to mass vaccinations across the state of Washington in the safest, fastest, most equitable and efficient means possible. Through Public-Private partnerships the Center supports the Department of Health by innovating and delivering solutions that address this critical need for and with our community. All Public-Private partnership efforts are strictly on a volunteer basis, compliant with Washington State and Department of Health guidelines and will serve under the direction of Washington State and Department of Health. Mass Immunization Goal: Achieve Herd Immunity
WA Immediate Goal: 45k Per Day Minimum Role: Covid-19 Vaccine Action Command & Coordination System (VACCS)Center<br>
slide4. Role: VACCS Center Director Goal: Vaccination with Safety, Speed, Equity, and Efficiency. 1 – Help public sector surface needs and challenges
2 – Identify private sector resources and expertise
3 – Translate between public and private sectors
4 – Match public sector needs with private sector capabilities
5 – Develop work streams with public and private sector leads
6 – Facilitate problem solving to reach pragmatic, innovative
solutions<br>
slide5. VACCS Center Structure Dan Laster
VACCS Director David Bayne
Private Partner Relations Stephanie Hutchinson, Project Manager DOH
Governor’s Office VACCS Team
Dan Laster
Stephanie Hutchinson
David Bayne
Torney Smith
Dana van Ness Surface needs & challenges Curate offerings Private Sector Partners Matches needs with offerings, creates partnered solutions Communications
Public Lead:
Amber Erdahl (DOH)
Private Lead:
Betsy McManus (Starbucks) Business Processes
Public Lead:
Andy Rose (DOH)
Private Lead:
Shannon Garcia (Starbucks) Supply Logistics & Deployment
Public Lead:
Andy Rose (DOH)
Private Lead:
Jennifer Graves (Kaiser Permanente) Situational Awareness
Public Lead:
Lacy Fehrenbach (DOH)
Private Lead:
John Kahan (Microsoft) Technology & Data
Public Lead:
Jennifer McNamara (DOH)
Private Lead:
John Cho (Microsoft) Workstreams: As needed and fit for purpose<br>
slide6. VACCS Center Structure Project & Success
Creating next generation chatbot with AI to answer vaccine questions and provide accurate guidance on demand for the public via the DOH website (projected within two weeks). Project & Success
Ongoing improvements to DOH vaccine allocation tool used weekly to make complex supply allocations to providers. Jennifer McNamara (DOH)
John Cho (Microsoft) Technology & Data Workstream Project & Success
Enhancement of DOH Vaccine Locator tool to improve daylighting of vaccine appointments across the state (first enhancement launched 2/18/21; next iteration projected within two weeks).<br>
slide7. VACCS Center Structure Project & Success
Working to develop PSA video for use during 15-minute post vaccination observation period. Project & Success
Working with Amazon to add Amazon Connect capability to 211 Call Center to increase both capacity and assistance in scheduling appointments (projected within two weeks). Lauren Jenks (DOH)
Betsy McManus (Starbucks) Communications
Workstream Project & Success
Providing communication resources to DOH through Challenge Seattle partners (ongoing).<br>
slide8. VACCS Center Structure Project & Success
Starbucks logistics and user experience expert analyzed Benton County Mass Vaccination Site; found site to be efficiently organized. Project & Success
Starbucks logistics and user experience expert analysis and modeling of Clark County Mass Vaccination Site. Added 3rd lane which increased through-put by 30%. Also identified opportunity for PSA during 15-minute post vaccination observation period. Andy Rose (DOH)
Shannon Garcia (Starbucks) Business Processes Workstream<br>
slide9. VACCS Center Structure Project & Success
Partnering with DOH to surface and meet resource needs of local health jurisdictions to reach mass vaccination goals. Project & Success
Bringing three experts (Bill & Melinda Gates Foundation, Kaiser Permanente, Starbucks) to enhance DOH supply planning. (Work just initiating.) Andy Rose (DOH)
Jennifer Graves (Kaiser Permanente) Supply Logistics & Deployment
Workstream<br>
slide10. VACCS Center Structure Project & Success
Reviewing current dashboards used by DOH / state leadership to identify potential improvements to aid in decision making. Lacy Fehrenbach (DOH)
John Kahan (Microsoft) Situational Awareness Workstream
(1st Kickoff meeting scheduled 3/3/21)<br>
dan.laster@doh.wa.gov Covid-19 Vaccine Action Command and Coordination System (VACCS) Center<br>
slide2. WA History of Covid-19<br>
slide3. The Washington Covid-19 Vaccine Action Command and Coordination System (VACCS) Center has been established to support comprehensive access to mass vaccinations across the state of Washington in the safest, fastest, most equitable and efficient means possible. Through Public-Private partnerships the Center supports the Department of Health by innovating and delivering solutions that address this critical need for and with our community. All Public-Private partnership efforts are strictly on a volunteer basis, compliant with Washington State and Department of Health guidelines and will serve under the direction of Washington State and Department of Health. Mass Immunization Goal: Achieve Herd Immunity
WA Immediate Goal: 45k Per Day Minimum Role: Covid-19 Vaccine Action Command & Coordination System (VACCS)Center<br>
slide4. Role: VACCS Center Director Goal: Vaccination with Safety, Speed, Equity, and Efficiency. 1 – Help public sector surface needs and challenges
2 – Identify private sector resources and expertise
3 – Translate between public and private sectors
4 – Match public sector needs with private sector capabilities
5 – Develop work streams with public and private sector leads
6 – Facilitate problem solving to reach pragmatic, innovative
solutions<br>
slide5. VACCS Center Structure Dan Laster
VACCS Director David Bayne
Private Partner Relations Stephanie Hutchinson, Project Manager DOH
Governor’s Office VACCS Team
Dan Laster
Stephanie Hutchinson
David Bayne
Torney Smith
Dana van Ness Surface needs & challenges Curate offerings Private Sector Partners Matches needs with offerings, creates partnered solutions Communications
Public Lead:
Amber Erdahl (DOH)
Private Lead:
Betsy McManus (Starbucks) Business Processes
Public Lead:
Andy Rose (DOH)
Private Lead:
Shannon Garcia (Starbucks) Supply Logistics & Deployment
Public Lead:
Andy Rose (DOH)
Private Lead:
Jennifer Graves (Kaiser Permanente) Situational Awareness
Public Lead:
Lacy Fehrenbach (DOH)
Private Lead:
John Kahan (Microsoft) Technology & Data
Public Lead:
Jennifer McNamara (DOH)
Private Lead:
John Cho (Microsoft) Workstreams: As needed and fit for purpose<br>
slide6. VACCS Center Structure Project & Success
Creating next generation chatbot with AI to answer vaccine questions and provide accurate guidance on demand for the public via the DOH website (projected within two weeks). Project & Success
Ongoing improvements to DOH vaccine allocation tool used weekly to make complex supply allocations to providers. Jennifer McNamara (DOH)
John Cho (Microsoft) Technology & Data Workstream Project & Success
Enhancement of DOH Vaccine Locator tool to improve daylighting of vaccine appointments across the state (first enhancement launched 2/18/21; next iteration projected within two weeks).<br>
slide7. VACCS Center Structure Project & Success
Working to develop PSA video for use during 15-minute post vaccination observation period. Project & Success
Working with Amazon to add Amazon Connect capability to 211 Call Center to increase both capacity and assistance in scheduling appointments (projected within two weeks). Lauren Jenks (DOH)
Betsy McManus (Starbucks) Communications
Workstream Project & Success
Providing communication resources to DOH through Challenge Seattle partners (ongoing).<br>
slide8. VACCS Center Structure Project & Success
Starbucks logistics and user experience expert analyzed Benton County Mass Vaccination Site; found site to be efficiently organized. Project & Success
Starbucks logistics and user experience expert analysis and modeling of Clark County Mass Vaccination Site. Added 3rd lane which increased through-put by 30%. Also identified opportunity for PSA during 15-minute post vaccination observation period. Andy Rose (DOH)
Shannon Garcia (Starbucks) Business Processes Workstream<br>
slide9. VACCS Center Structure Project & Success
Partnering with DOH to surface and meet resource needs of local health jurisdictions to reach mass vaccination goals. Project & Success
Bringing three experts (Bill & Melinda Gates Foundation, Kaiser Permanente, Starbucks) to enhance DOH supply planning. (Work just initiating.) Andy Rose (DOH)
Jennifer Graves (Kaiser Permanente) Supply Logistics & Deployment
Workstream<br>
slide10. VACCS Center Structure Project & Success
Reviewing current dashboards used by DOH / state leadership to identify potential improvements to aid in decision making. Lacy Fehrenbach (DOH)
John Kahan (Microsoft) Situational Awareness Workstream
(1st Kickoff meeting scheduled 3/3/21)<br>