Elder Fraud Prevention and Response Network
Description: Elder Fraud Prevention and Response Network Retreat Location Date Retreat Summary Table of contents 2 Retreat goal The goal of the Elder Fraud Prevention Response Network Retreat was to gather elder justice stakeholders to discuss how
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slide1. Elder Fraud Prevention and Response Network Retreat [Location] [Date] Retreat Summary<br>
slide2. Table of contents 2<br>
slide3. Retreat goal The goal of the Elder Fraud Prevention & Response Network Retreat was to gather elder justice stakeholders to discuss how they can expand and enhance collaboration to prevent and resolve cases of elder financial exploitation in [Location]. 3<br>
slide4. Sample of Participating organizations AARP
State Attorney’s General’s Office
Local banking institution
Consumer Financial Protection Bureau
U.S. Attorney's Office
Federal Bureau of Investigation
Financial Abuse Specialist Team
Local Police Department
Local Federal Credit Union
Office of Public Guardian
Local Credit Union
U.S. Postal Inspector
Adult Protective Services
Association of Chiefs of Police
Center for Crime Victim Services
Department of Financial Regulation
Legal Aid 4<br>
slide5. Thoughts from our guest speakers “This is a call to arms and a call to embrace our shared duty to protect older adults from elder financial exploitation.”
- Guest speaker 5<br>
slide6. Group activity Retreat participants broke into small groups to consider the following question:
How can [Location’s] elder justice stakeholders expand and enhance collaboration to prevent, address and resolve cases of elder financial exploitation? 6<br>
slide7. Group activity results Participants expressed interest in the following: Developing more open communication and effective information-sharing
Developing statewide protocols for elder financial exploitation case referrals and reporting
Professional cross-training to learn about other stakeholders’ abilities and limitations
Creating a contact list or resource guide with key individuals in various organizations and an explanation of their roles
Expanding the services and activities of the Financial Abuse Specialist Team (FAST of [location])
Meeting on a regular basis to build stronger relationships 7<br>
slide8. Priorities for our network Participants chose three priorities: Professional cross-training and resource sharing
Community education and outreach
Legislative and regulatory advocacy Priorities were rated by ease and importance. 8<br>
slide9. Sample Quotes from retreat participants “Elder financial exploitation is a despicable crime that requires community collaboration and teamwork.”
“We have different levels of understanding.”
“We need a rapid response team.”
“What about confidentiality?”
“We need to develop capabilities and competencies in investigating and prosecuting elder fraud.”
“There is a lot of good work happening and people want to collaborate.” 9<br>
slide10. Possible next steps Professional cross-training and resource sharing
Reach out to appropriate stakeholders to support or lead efforts of the larger network
Identify members to lead working groups or subcommittees that support the development of new initiatives throughout the community
Create working groups to address each of the three identified priority areas
Identify new stakeholders to invite to future meetings
Reach out to co-leadership prospects before the next meeting to request and secure support with:
Organizing meetings
Identifying and inviting key stakeholders
Chairing or leading working groups
Leading projects and initiatives that emerge within the network 10<br>
slide11. Possible next steps Plan the next meeting and the meetings that follow
At the next meeting, break into working groups representing each of the priority focus areas to plan specific projects and tasks
Find an online tool to help coordinate schedules
If possible, provide audio-visual support to remote meeting attendees
Determine who will provide cross-training and when
Have informal brown bag lunches to encourage peer networking
Explore key dates to remember for opportunities for project launches 11<br>
slide12. Possible next steps Identify additional steps toward network goals
Prepare suggested action steps related to each priority
Task working groups with deciding on projects and next steps, and assign tasks to individual members of the working group
Have each working group report on their progress at each meeting 12<br>
slide13. Possible next steps Create an information-sharing platform
Create a list of key network contacts and their areas of expertise to distribute to network members
Create a private email listserv or discussion group to share information, ideas, questions, and resources
Create communication platforms for each working group 13<br>
slide14. Possible next steps Begin cross-training and resource sharing initiatives
Develop list of cross-training topics and questions
Organize cross-training sessions and collaboration
Hold annual or more frequent round-table discussions for professionals
Hold “train the trainer” sessions to educate professionals so they can share information about elder financial exploitation with the community 14<br>
slide15. Possible next steps Begin protocol development and other initiatives, including:
Develop a regional or statewide protocol for response and referral for elder financial exploitation cases
Look to the protocol created in Maine as a potential template
Develop referral criteria and a list of point persons for various issues
Develop a template for information sharing about elder fraud cases
Develop a master list of elder fraud resources
Develop a list of questions professionals can ask suspected fraud victims to get more information about the situation
Consider laws and policies that affect identification of and response to elder fraud 15<br>
slide16. Opportunities for innovation Consider outreach to: Meal delivery services
Libraries
Faith communities/organizations
Local media
Other local contacts 16<br>
slide17. Opportunities for innovation Consider outreach to other groups: Health care providers and emergency medical responders
Retirement communities
Widows/widowers
New immigrants
Younger adults 17<br>
slide18. Who can help Participants discussed other groups that could work with or support the activities of the network: Long-Term Care Ombudsman
Legal service providers
CPAs/Accountants
Faith-based organizations
Postal employees
Town clerks
Libraries
Psychological experts
Medical community & hospitals, nursing staff, other health care professionals
Senior centers, nursing homes, and assisted living facilities
Family and professional caregivers 18<br>
slide19. Retreat attendance list 19<br>
slide2. Table of contents 2<br>
slide3. Retreat goal The goal of the Elder Fraud Prevention & Response Network Retreat was to gather elder justice stakeholders to discuss how they can expand and enhance collaboration to prevent and resolve cases of elder financial exploitation in [Location]. 3<br>
slide4. Sample of Participating organizations AARP
State Attorney’s General’s Office
Local banking institution
Consumer Financial Protection Bureau
U.S. Attorney's Office
Federal Bureau of Investigation
Financial Abuse Specialist Team
Local Police Department
Local Federal Credit Union
Office of Public Guardian
Local Credit Union
U.S. Postal Inspector
Adult Protective Services
Association of Chiefs of Police
Center for Crime Victim Services
Department of Financial Regulation
Legal Aid 4<br>
slide5. Thoughts from our guest speakers “This is a call to arms and a call to embrace our shared duty to protect older adults from elder financial exploitation.”
- Guest speaker 5<br>
slide6. Group activity Retreat participants broke into small groups to consider the following question:
How can [Location’s] elder justice stakeholders expand and enhance collaboration to prevent, address and resolve cases of elder financial exploitation? 6<br>
slide7. Group activity results Participants expressed interest in the following: Developing more open communication and effective information-sharing
Developing statewide protocols for elder financial exploitation case referrals and reporting
Professional cross-training to learn about other stakeholders’ abilities and limitations
Creating a contact list or resource guide with key individuals in various organizations and an explanation of their roles
Expanding the services and activities of the Financial Abuse Specialist Team (FAST of [location])
Meeting on a regular basis to build stronger relationships 7<br>
slide8. Priorities for our network Participants chose three priorities: Professional cross-training and resource sharing
Community education and outreach
Legislative and regulatory advocacy Priorities were rated by ease and importance. 8<br>
slide9. Sample Quotes from retreat participants “Elder financial exploitation is a despicable crime that requires community collaboration and teamwork.”
“We have different levels of understanding.”
“We need a rapid response team.”
“What about confidentiality?”
“We need to develop capabilities and competencies in investigating and prosecuting elder fraud.”
“There is a lot of good work happening and people want to collaborate.” 9<br>
slide10. Possible next steps Professional cross-training and resource sharing
Reach out to appropriate stakeholders to support or lead efforts of the larger network
Identify members to lead working groups or subcommittees that support the development of new initiatives throughout the community
Create working groups to address each of the three identified priority areas
Identify new stakeholders to invite to future meetings
Reach out to co-leadership prospects before the next meeting to request and secure support with:
Organizing meetings
Identifying and inviting key stakeholders
Chairing or leading working groups
Leading projects and initiatives that emerge within the network 10<br>
slide11. Possible next steps Plan the next meeting and the meetings that follow
At the next meeting, break into working groups representing each of the priority focus areas to plan specific projects and tasks
Find an online tool to help coordinate schedules
If possible, provide audio-visual support to remote meeting attendees
Determine who will provide cross-training and when
Have informal brown bag lunches to encourage peer networking
Explore key dates to remember for opportunities for project launches 11<br>
slide12. Possible next steps Identify additional steps toward network goals
Prepare suggested action steps related to each priority
Task working groups with deciding on projects and next steps, and assign tasks to individual members of the working group
Have each working group report on their progress at each meeting 12<br>
slide13. Possible next steps Create an information-sharing platform
Create a list of key network contacts and their areas of expertise to distribute to network members
Create a private email listserv or discussion group to share information, ideas, questions, and resources
Create communication platforms for each working group 13<br>
slide14. Possible next steps Begin cross-training and resource sharing initiatives
Develop list of cross-training topics and questions
Organize cross-training sessions and collaboration
Hold annual or more frequent round-table discussions for professionals
Hold “train the trainer” sessions to educate professionals so they can share information about elder financial exploitation with the community 14<br>
slide15. Possible next steps Begin protocol development and other initiatives, including:
Develop a regional or statewide protocol for response and referral for elder financial exploitation cases
Look to the protocol created in Maine as a potential template
Develop referral criteria and a list of point persons for various issues
Develop a template for information sharing about elder fraud cases
Develop a master list of elder fraud resources
Develop a list of questions professionals can ask suspected fraud victims to get more information about the situation
Consider laws and policies that affect identification of and response to elder fraud 15<br>
slide16. Opportunities for innovation Consider outreach to: Meal delivery services
Libraries
Faith communities/organizations
Local media
Other local contacts 16<br>
slide17. Opportunities for innovation Consider outreach to other groups: Health care providers and emergency medical responders
Retirement communities
Widows/widowers
New immigrants
Younger adults 17<br>
slide18. Who can help Participants discussed other groups that could work with or support the activities of the network: Long-Term Care Ombudsman
Legal service providers
CPAs/Accountants
Faith-based organizations
Postal employees
Town clerks
Libraries
Psychological experts
Medical community & hospitals, nursing staff, other health care professionals
Senior centers, nursing homes, and assisted living facilities
Family and professional caregivers 18<br>
slide19. Retreat attendance list 19<br>