Growing OHWB Together: Inspirational Case Studies

Transcript:Growing OHWB Together: Inspirational Case Studies:
Growing OHWB Together: Inspirational Case Studies NHS organisation focused System focused Primary Care focused Occupational Health services at Cambridge University Hospitals NHS Foundation Trust (CUH) are on a long-term journey to ensure their services provide not just services at point of need, but also pre-empt staff needs in a proactive and preventative way. This underpins the way the whole service operates. Developing a trusted brand As part of their proactive, preventative approach, CUH OHWB team wanted to develop their interactions with their 11,500 staff population. An independent sub-brand ‘Oh’ was created to offer the health and wellbeing service through its own website and communications to support targeted groups of workers with health and wellbeing initiatives and resources. As a recognisable sub-brand within CUH corporate communications, ‘Oh’ was able to effectively communicate all health and wellbeing services and offers in a consistent way. The branding and how it is used has made a strong contribution to staff feeling cared about and trusting the OHWB services provided. Musculoskeletal (MSK) conditions The OHWB team have tried a number of different approaches to support staff with MSK conditions in recent years. Having the aim of keeping staff well so they can continue to care for patients, a fast access physiotherapy service for staff was developed, regardless of whether they were injured at work or outside work. Demand has remained high for the service since it was inaugurated. More recently, the physiotherapy team experimented with preventative outreach education sessions for staff, targeting areas where MSK referrals were notably high, as well as receiving requests from areas and giving staff the tools to support their own MSK health. Whilst the outreach education sessions were running, lower levels of staff absence for back related MSK issues and positive feedback via the staff survey were observed, and the sessions were felt to have played a part in this. Staff mental health A pilot, which brought a liaison psychiatrist into the Trust on a sessional basis to work alongside OH team members, combined with another pilot project instigated by the area’s mental health trust gave rise to the current staff mental health service provision across Cambridge and Peterborough. CUH were one of the first Trusts to pilot this approach, finding the benefits for fast assessment and fast access to specialist advice and treatment for staff, and additional support for OH team members, of great benefit to the OH service.