HOTEL & FACILITY Excellence in an international
Description: HOTEL FACILITY Excellence in an international context Thursday 27 September 2018 What others say 2 European Consortium for Accreditation in higher Education (ECA) Certificate for Quality in Internationalisation Elsevier Magazine survey
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slide1. HOTEL & FACILITY Excellence in an international context Thursday 27 September
2018<br>
slide2. What others say… 2 European Consortium for Accreditation in higher Education (ECA)
Certificate for Quality in Internationalisation Elsevier Magazine survey
Best Facility Management Education in the Netherlands for 5 consecutive years International Centre of Excellence Tourism and Hospitality Education (THE-ICE)
… strong industry focus with a business application orientation. QS World University Ranking
Number 26th by subject Hospitality & Leisure 2018 United Nations World Tourism Organisation (UNWTO)
89% over all score for tedQual accreditation Accreditation Organisation of the Netherlands and Flanders
Excellent curriculum orientation and intended learning outcomes<br>
slide3. Excellence Accredited educational programme
Research & innovation driven
Strong link to industry
International context
Learning Communities 3<br>
slide4. Education Solid theoretical basis
Core courses focussed on management and international business within the hotel or facility management domain: Marketing, Business Law, Ethics, Finance, Economics, Accounting, Organisational behaviour, Operations management, Strategic Management, Management information
Personal and Professional skills
Languages, practical learning (in-house and abroad), Management Development Programme, Individual coaching
Research skills
Development of research skills; attention to the intervention cycle and the design cycle
Professional attitude
Attention to personal development and developing a professional ‘mind-set’ 4<br>
slide5. Programmes BA Hotel Management
700 studenten – 25% Internationals
Propaedeutic phase (1 yr)
Main phase (2 yr.)
Graduation phase (1 yr.)
Highlights
Revenu Management
Entrepreneurship
Restaurant & kitchen
Personal & professional Development
International Hotel Management placement BSc Facility Management
450 studenten – 7,5% internationals
Propaedeutic phase (1 yr)
Main phase (2 yr.)
Graduation phase (1 yr.)
Highlights
Real Estate and Asset Management
Procurement
Workplace design
Catering & events
Personal & Professional Development
International Facility Management placement<br>
slide6. Education options International exchange options (30 ECTS main phase)
E.g.: Hong-Kong polytechnic University, Vancouver Island University, Taylor’s University Malaysia, Northern Arizona University, Haaga Helia University of Applied Sciences, Universite de Savoie, Institute Paul Bocuse,
International placement
Europe, Middle East, EAPA, Caribean (pre determined regions/cities)
Personalised graduation year
Bachelor Thesis
Personalisation: minor, entrepreneurship, research assistant, placement
Minor programmes (30ECTS graduation phase):
“Sustainability, Social Responsibility & Professional Identity”
“The Business of Hotels”: (Demand and Asset Management)
“Hospitality Innovation and Imagineering” 6<br>
slide7. Research & Business Innovation Research lines:
Sustainable Experience Design
Hospitality Management & Experience Design
Research assistant during graduation phase
Excellence track in entrepreneurship 7<br>
slide8. Industry focus Company visits
International industry placement
Year international study trips
Guest lectures from industry
Real life industry projects
Hilton Class (Hotel Management) 8<br>
slide9. Personal & Professional Development Coaching
Individual coach during study, placement and graduation
Management Development Programme (MDP)
Lumina Spark development tool 9<br>
slide10. Internationalisation Characteristics
nt. Students: 25% Hotel / 7,5% Facility
Int. Staff: 35%
Fully English taught
Placement abroad (1 semester)
Cross cultural competencies
Global exchange options
Double Degree options
“Hilton Class” (HM) 10 THE-ICE
“Internationalisation is clearly a cornerstone of the programme, and has been built in its educational DNA” Certificate for Quality in Internationalisation
Good: Intended internationalisation
Good: international and intercultural learning
Good: Teaching and learning
Good: Staff
Good: Students ECA
”…internationalization at home and abroad are very well implemented, based on internationally recognized and verifiable goals. ECA
”The range of experiences and services for both staff and students are extensive.”<br>
slide11. Accreditation and Recognition United Nations World Tourism Organisation - tedQual
Tourism and Hospitality Education – International Centre of Excellence (THE-ICE)
International Facility Management Association (IFMA)
Accreditation Organisation of the Netherlands and Flanders (NVAO) 11<br>
slide12. Hotel and Facility
“Be our guest”<br>
2018<br>
slide2. What others say… 2 European Consortium for Accreditation in higher Education (ECA)
Certificate for Quality in Internationalisation Elsevier Magazine survey
Best Facility Management Education in the Netherlands for 5 consecutive years International Centre of Excellence Tourism and Hospitality Education (THE-ICE)
… strong industry focus with a business application orientation. QS World University Ranking
Number 26th by subject Hospitality & Leisure 2018 United Nations World Tourism Organisation (UNWTO)
89% over all score for tedQual accreditation Accreditation Organisation of the Netherlands and Flanders
Excellent curriculum orientation and intended learning outcomes<br>
slide3. Excellence Accredited educational programme
Research & innovation driven
Strong link to industry
International context
Learning Communities 3<br>
slide4. Education Solid theoretical basis
Core courses focussed on management and international business within the hotel or facility management domain: Marketing, Business Law, Ethics, Finance, Economics, Accounting, Organisational behaviour, Operations management, Strategic Management, Management information
Personal and Professional skills
Languages, practical learning (in-house and abroad), Management Development Programme, Individual coaching
Research skills
Development of research skills; attention to the intervention cycle and the design cycle
Professional attitude
Attention to personal development and developing a professional ‘mind-set’ 4<br>
slide5. Programmes BA Hotel Management
700 studenten – 25% Internationals
Propaedeutic phase (1 yr)
Main phase (2 yr.)
Graduation phase (1 yr.)
Highlights
Revenu Management
Entrepreneurship
Restaurant & kitchen
Personal & professional Development
International Hotel Management placement BSc Facility Management
450 studenten – 7,5% internationals
Propaedeutic phase (1 yr)
Main phase (2 yr.)
Graduation phase (1 yr.)
Highlights
Real Estate and Asset Management
Procurement
Workplace design
Catering & events
Personal & Professional Development
International Facility Management placement<br>
slide6. Education options International exchange options (30 ECTS main phase)
E.g.: Hong-Kong polytechnic University, Vancouver Island University, Taylor’s University Malaysia, Northern Arizona University, Haaga Helia University of Applied Sciences, Universite de Savoie, Institute Paul Bocuse,
International placement
Europe, Middle East, EAPA, Caribean (pre determined regions/cities)
Personalised graduation year
Bachelor Thesis
Personalisation: minor, entrepreneurship, research assistant, placement
Minor programmes (30ECTS graduation phase):
“Sustainability, Social Responsibility & Professional Identity”
“The Business of Hotels”: (Demand and Asset Management)
“Hospitality Innovation and Imagineering” 6<br>
slide7. Research & Business Innovation Research lines:
Sustainable Experience Design
Hospitality Management & Experience Design
Research assistant during graduation phase
Excellence track in entrepreneurship 7<br>
slide8. Industry focus Company visits
International industry placement
Year international study trips
Guest lectures from industry
Real life industry projects
Hilton Class (Hotel Management) 8<br>
slide9. Personal & Professional Development Coaching
Individual coach during study, placement and graduation
Management Development Programme (MDP)
Lumina Spark development tool 9<br>
slide10. Internationalisation Characteristics
nt. Students: 25% Hotel / 7,5% Facility
Int. Staff: 35%
Fully English taught
Placement abroad (1 semester)
Cross cultural competencies
Global exchange options
Double Degree options
“Hilton Class” (HM) 10 THE-ICE
“Internationalisation is clearly a cornerstone of the programme, and has been built in its educational DNA” Certificate for Quality in Internationalisation
Good: Intended internationalisation
Good: international and intercultural learning
Good: Teaching and learning
Good: Staff
Good: Students ECA
”…internationalization at home and abroad are very well implemented, based on internationally recognized and verifiable goals. ECA
”The range of experiences and services for both staff and students are extensive.”<br>
slide11. Accreditation and Recognition United Nations World Tourism Organisation - tedQual
Tourism and Hospitality Education – International Centre of Excellence (THE-ICE)
International Facility Management Association (IFMA)
Accreditation Organisation of the Netherlands and Flanders (NVAO) 11<br>
slide12. Hotel and Facility
“Be our guest”<br>