Ideal BPO Services Pvt. Ltd. Publishing Your Ideas

slide1. Ideal BPO Services Pvt. Ltd. Publishing Your Ideas Ideal BPO Services Pvt. Ltd.<br>
slide2. History Ideal BPO Services Pvt. Ltd. was established in the year 2011 by two dedicated people with a view to establish a remarkable position in the world of IT Technology and software development
From the year of 2011 Ideal BPO Services Pvt. Ltd. Has started spreading its roots in the field of website designing, web development, software development, Mobile applications, SEO, E- Pub and E-Pdf.
Also started medical compensation process with manpower of 25 employees.
Ideal BPO Services Pvt. Ltd. Is currently working with various MNC projects. Ideal BPO Services Pvt. Ltd.<br>
slide3. Services Provided: Ideal BPO Services has been working in the field of IT technologies since its establishment.
We have an excellent team of IT professionals working over various segments of IT.
Currently 20 IT team working in various projects
Some of the IT services provided by the Ideal BPO Services Pvt. Ltd. are as follow : Ideal BPO Services Pvt. Ltd.<br>
slide4. Web Designing HTML 5
CSS
We have developed websites as follows
www.fabfurnish.com
www.cosmetix.in
www.urbanshore.in
www.jkpaper.com
www.applestorage.com Ideal BPO Services Pvt. Ltd.<br>
slide5. Web Development Php
Asp.net
Java
AJAX
All CMS technologies like Wordpress, Open cart, Ruby on Rails , Magento , Dhrupal etc. Ideal BPO Services Pvt. Ltd.<br>
slide6. Software Development Vb.net
C#.net
FoxPro

We have developed various customised project which are running successfully in the field of Ornaments, Automobiles, CRM etc… Ideal BPO Services Pvt. Ltd.<br>
slide7. Mobile Application IOS
Android
Windows
JME Ideal BPO Services Pvt. Ltd.<br>
slide8. SEO (Search Engine Optimization) On Page Optimization
Off Page Optimization (Social Engine Marketing (SEM))
Directory Submission
Social Bookmarking
Article Submission
Press release Submission
Forum Posting
Blog commenting
Social Media Optimization (SMO)
Facebook
Twitter
Google Plus

We have been doing SEO for various sites some of them are as follows :
www.applestorage.com
www.pandora.net Ideal BPO Services Pvt. Ltd.<br>
slide9. E-Publishing ePublishing projects in India is a fast growing industry. Ideal BPO Services can provide to different publishing needs in a proficient and professional manner.
Some of the forms of ePublishing we specialize in are:
END to END Process
Zoning
Content Proofing
Math Fixing
Math Proofing
XML Fixing
XML QA
XML to HTML
HTML QA
ePDF
ePub
XML
U.S. Medical Compensation Process
Tech Support Ideal BPO Services Pvt. Ltd.<br>
slide10. PDF Document Indexing: Lot of data is lost because of the unavailability of readers of old format data specially microfilms and its variants. When you outsource your data indexing to us we convert your document, microfilm, microfiche or image format data into PDF documents. Conversions like this require a lot of attention to details and we strive to provide the best possible accuracy. PDF conversion is boring, slow and requires great attention to details. By outsourcing PDF conversion to Beep Tech, you are ensured with high quality, excellent accuracy and quick turnaround time and value.

We can change any image formats to PDF including:
PAPER to PDF
TIFF to PDF
MICROFICHE to PDF
MICROFILM to PDF
GIF to PDF Ideal BPO Services Pvt. Ltd.<br>
slide11. Online data capture services: Gathering data from different websites and entering it into an excel spreadsheet.
Searching the web and creating all the lists of targeted websites.
Gathering precise and updated information about competitor's pricing.
Other Customize requirements related to above. Ideal BPO Services Pvt. Ltd.<br>
slide12. XML /HTML : Ideal BPO offers services based on XML platform that encapsulate arranging your content for delivery via the Internet and for electronic distribution, by converting it to structured electronic formats like RSS, XML, SGML, and HTML.XML and RSS are fast becoming the new information management standard over the Internet. XML stands for Extensible Markup Language, a specification developed by the W3C (World Wide Web Consortium). XML is a system for defining, validating, and sharing document formats.
Our services related to XML
Data Tagging XML
XML/SGML Conversion
XML Coding
OEB
SGML
xHTML
RSS Ideal BPO Services Pvt. Ltd.<br>
slide13. The flow for XML/SGML conversion and transformation would be: Analyzing data and developing DTD/Schema
Modifying third party DTDs
Writing conversion specifications.
Pre-Migration data clean up.
OCR / Capture the document
XML/SGML Conversion.
Proofing, Validation and QC Audits.

We have the necessary infrastructure and XML, SGML and other mark-up formats expertise meet the conversion requirements of a wide range of clients. We have considerable experience in catering to the needs of companies based in U.S, U.K, Australia, and E.U etc. Ideal BPO Services Pvt. Ltd.<br>
slide14. Inbound Call Center Services Here at Ideal BPO Services Inbound Contact Center, we offer extensive experience and knowledge in inbound Client contact services, with a variety of applications in both the business-to-business and business-to-consumer markets. This Inbound call center services enables our clients to have industry standard quality Inbound call services coupled with 33% to 50% cost savings while they have adequate time and peace of mind to concentrate on their core business functions.
Our inbound contact center services provide Interactive Voice Recognition, Automatic Call Distribution, Reporting Voice Mail, Voice Recording and Live Listening. Ideal BPO Services Pvt. Ltd.<br>
slide15. Ideal BPO Services call center services are specially designed to provide maximum efficiency for any of your call center demands such as:

Client Care
Technical Support
Help Desk
Order Taking
Appointment Booking

Ideal BPO Services inbound call center works side-by-side with you as a partner to build long lasting strong relationship with your esteemed clients. Ideal BPO Services inbound call center services can make flawless difference to your company in today's competitive environment. Ideal BPO Services Pvt. Ltd.<br>
slide16. Outsource Inbound call center services to UK: Many International companies are realizing the benefits of outsourcing call center services to UK for less cost with savings up to 50% ,superior quality service, and highly competitive advantage.
Call centres account for a forceful share of the IBS-BPO sector in UK, which continues to grow strong year-on-year. UK has presented its abilities in delivering excellent outsourced call center services to many International Clients in the real estate, airlines, banking and financial services industries among others. Ideal BPO Services Pvt. Ltd.<br>
slide17. Ideal BPO Services Quality Policy for Inbound call center services : We monitor the quality with the help of some tools that allow inbound voice process visibility and control. Our qualified Supervisors can keep constant monitoring on agents states and information on calls, change agent state, guide them through chat messages or can silently monitor the calls. These Supervisors can queue the calls based on clients specified business priorities.
We keep a strict eye on the level of services provided by our Inbound call center agents. We hire professionals with decent experience in call center background. Ideal BPO Services Pvt. Ltd.<br>
slide18. We specialize in Client acquisition, Client retention and Client care offering our Clients the highest quality service at every touch point. Our Inbound call center services cover handling loyalty program to scheduling
sales demos
taking messages
retailers ramping up telesales
order taking
order entry
message taking
appointment setting
reservations and handling requests for information or catalogs
scheduling sales demos
Client service
answering services
custom technical chat support
email support and help desk service Ideal BPO Services Pvt. Ltd.<br>
slide19. Outbound Call Center Services Here at Ideal BPO Services outbound Contact Center, we offer extensive experience and knowledge in outbound contact services, with a variety of applications in both the business-to-business and business-to-consumer markets. This enables our clients to have industry standard quality services coupled with 33% to 50% cost savings while they have adequate time and peace of mind to concentrate on their core business functions.
We are experts at making Outbound Calls on the client's behalf, enabling them to achieve profitable and long term relationships with Clients. We are always sensitive to our client's needs as they are looking for ways to get more value from their providers. Before commencing work on a new project, we undertake an in-depth study and analysis of the client's existing business function. Ideal BPO Services Pvt. Ltd.<br>
slide20. On the basis of this analysis, we work out a most comprehensive solution at a highly reasonable pricing package. We will then implement a strategy that satisfies the client's requirements and sets in place a tangible tool to measure success.

With years of Direct Marketing and Outbound Calling experience, our philosophy is to test, test and test again. Getting it right is equally important to us as it is to our clients. Our success is judged by our demonstrated performance and results. Ideal BPO Services Pvt. Ltd.<br>
slide21. Outbound telemarketing solutions Ideal BPO Services offshore telemarketing solutions include: Medical Compensation process
Telemarketing
Lead Generation
Appointment Scheduling
Cleaning Database
Product Promotion
Research Surveys
Telephone Based Business Development
Web based Business Development
Up Sell/Cross Sell Campaigns
Testing new markets
Follow-ups Ideal BPO Services Pvt. Ltd.<br>
slide22. Apart from above mentioned telemarketing products, Ideal BPO Services Outbound call center offers other inter related services such as: Database cleansing and updating
Continuity sales calls
Record verification
Third party verification
Welcome / thank-you calls
Any kind of message delivery Ideal BPO Services Pvt. Ltd.<br>
slide23. Here at Ideal BPO Services every outsourced telemarketing campaign is started by briefing and audio-video based training to our agents to that specific campaign of our client. This procedure is followed by our managers to familiarized supervisors and agents with the product to ensure at least 95% success of that particular telemarketing campaign.

Want to grow your business and strengthen Client relationship? Outsource telemarketing campaign to Ideal BPO Services and you keep focus on your core activities, while we handle the rest. Ideal BPO Services Pvt. Ltd.<br>
slide24. On Going Projects XML Coding (Quality Analysis Work)

We have 10 employees currently working on this project.

Ideal BPO offers services based on XML platform that encapsulate arranging your content for delivery via the Internet and for electronic distribution, by converting it to structured electronic formats like RSS, XML and HTML.XML and RSS are fast becoming the new information management standard over the Internet. XML stands for Extensible Markup Language, a specification developed by the W3C (World Wide Web Consortium). XML is a system for defining, validating, and sharing document formats. Ideal BPO Services Pvt. Ltd.<br>
slide25. ePublishing Currently 20 employees are working on ePublishing project. And further we are capable to expand on this project.

End to End process
ePDF
ePub
XML Ideal BPO Services Pvt. Ltd.<br>
slide26. Ideal BPO Services Pvt. Ltd. End to End Process Zoning
Proofing
Math Fixing
Math Proofing
XML Fixing
XML QA
XML to HTML
HTML QA<br>
slide27. ePDF For ePDF we need all internal link (Content Pages, Chapters, Sections, Fig., Table, Reference, Notes, Sections, Index, etc.) and web link (www / http) with Bookmark as per TOC.

All Link Properties - Link Type: Invisible Rectangle                                 Highlight Style: None
All link should be Zoom: Fit Page

In ePDF two types process.
Bookmarking and
Linking Ideal BPO Services Pvt. Ltd.<br>
slide28. Ideal BPO Services Pvt. Ltd. All pages should be same size.
First page of ePDF should be Cover of book and label as Cover (Cover should be cropped as per book page size).
Page label match with the pdf page labels.

Bookmark insert as:
Cover (name book title)
Title page name as Title Page
Copyright
Book contents as per toc.<br>
slide29. Ideal BPO Services Pvt. Ltd. ePub In ePub file naming convention should be (eISBN_authorsurname):e.g., 9781588903945_Loftus.epub

Image naming convention for every job is eISBN_chapternumber_fignumber.jpg (e.g., 9781604061956_c001_f001.jpg, for table taken as image 9781604061956_c001_t001.jpg, for unnumbered figure use eISBN_Ch#_pagenumber.jpg )
 
CSS :
Create css as per book style.
Validate through online CSS validator<br>
slide30. Ideal BPO Services Pvt. Ltd. Cover data

The cover page will always be the first of the ePub (see below). The cover image should appear as thumbnail in the iBook library as well, e.g., Tag include in .opf file

<meta name="cover" content="cover-image"/>

<item id="cover-image" href="Images/cover.jpg" media-type="image/jpeg"/>

Note: Cover image should be in width 600 pixel.<br>
slide31. Ideal BPO Services Pvt. Ltd. XML File naming convention should be (ISBN_authorsurname):
9781588903945_Loftus
9781588903945_Loftus.xml
images folder

Image naming convention for every job is eISBN_chapternumber_fignumber.jpg (e.g., 9781604061956_c001_f001.jpg), for table taken as image 9781604061956_c001_t001.jpg, for unnumbered figure use eISBN_Ch#_pagenumber.jpg )<br>
slide32. Ideal BPO Services Pvt. Ltd. Metadata

Metadata in .opf file contains (Booktitle, All authors name (with “,” separation), publisher, language, eISBN, publication date)

And in the ePub some other processes like special characters, images, tables and many more.<br>
slide33. Ideal BPO Services Pvt. Ltd. 1) The dtd doesn’t support inline images. Use comment tag.
<!--<inline-figure xlink:href="images/9781604067279_c040_uf003.jpg"/>-->
 
2) Remove the section number like figure number and table number.

3) Since all figures and tables counted automatically, we have to code figure by deleting the figure number in the legend  as per the below coding in the sample file.<br>
slide34. 4) Similarly we have to code table by deleting the table number in the caption as per the coding in the sample xml file  
  5) Always UTF-8 coding for the special characters like German umlauts (e.g. ä, ö,ü .....) as per the sample xml file.
           
 But only for the three below symbols use named entities
< i.e &lt;
> i.e &gt;
& i.e &amp;

Remaining all special characters should be in utf-8 format Ideal BPO Services Pvt. Ltd.<br>
slide35. US Medical Compensation Process 25 Employees are working on US Medical Compensation Process.
These types of Pills are used in medical compensation
Birth control
Blood clot in legs
Deep Vein Thrombosis(DVT)
Premature ejaculation(PE)
Trans Vaginal Mesh (BSS/TVM) Surgery
No Revision
Hip Replacement Surgery
Anti Depression Pills
Mesothelioma Lung Cancer
Knee implant Ideal BPO Services Pvt. Ltd.<br>
slide36. Business Contact Person Ankit Thakkar
Director
Contact No. – +919427032692.

Skype Id-IdealBPOServicesPvt.Ltd.
Web Site : http://idealbposervices.com
Email id : management@idealbpo.info
Like us at : https://www.facebook.com/idealbposervices Ideal BPO Services Pvt. Ltd.<br>