Key challenges businesses are facing today in the

Key challenges businesses are facing today in the modern workplace
People are working together across teams, networks, and organizations, breaking down barriers and traditional hierarchies. Customers need solutions to enable dynamic collaboration.
Today’s workforce expects to connect, meet, and create with others around the world, fast, seamlessly, securely, and on-demand.
Customers are brand ambassadors: building and maintaining loyalty requires close nurturing 24/7.
Competition is intensifying: Cisco is perceived as a dominant player as a voice solution, while Google and other entrants represent a challenge to established players, and now mobile solutions like Whatsapp are gaining momentum.
How does Office 365 help to solve these challenges?
Built for teams and networks: people working together seamlessly in dynamic networks around the world to co-create; no siloes, no hierarchies, across boarders.
Personal and organizational insights: business analytics and visualizations for the team and the organization as a whole.
People-centric security: technology and services that are secure and focus on the individual, helping them be compliant with modern regulations. Lead with Meetings and follow-up with Voice—get comfortable with the information around meetings, then introduce voice.
Look for the business events that would trigger a conversation around Skype for Business. Look for these compelling events:
PBX depreciation and Managed Services contract timing
CIO change of leadership
Office relocation
Geo-expansion
Merger and acquisition
Shift from a technology conversation to a business conversation. Business decision makers want to talk solutions. Make it a business conversation about business outcomes.
Do you have a problem with XYZ? Let me walk you through this solution. Conversation strategy | Preparing for the conversation Skype across devices
Get input without leaving your doc. Thanks to Skype in-app integration, you can IM, screen share, talk, or video chat right in your docs.
Connect to your team anywhere with Skype for Business mobile apps across Windows, Android, and iOS.
Easily bring remote participants into meeting spaces of all sizes, with Skype for Business Room Systems and Surface Hub. Complete meeting solution
Work like you are all in one room, even when you’re not. Skype Meetings offers HD video, desktop sharing, coauthoring, presentations, and more.
Use any phone to join Skype Meetings, with dial-in and dial-out PSTN Conferencing.
Reach thousands for very large meetings with Skype Meeting Broadcast. Modern voice with Cloud PBX
Make, receive, and transfer business calls in the office, at home, or on the road, using phone, PC, and mobile.
Interoperate with existing assets and eliminate separate PBX systems over time.
Increase agility and consolidate management with rapid provisioning, reporting, and diagnostics of voice services in Office 365. How to talk about Skype for Business in 30 seconds within built for teams and networks
At the heart of great teams is great communication.
Teams that communicate often and openly are better teams.
To deliver great communications to great teams, we connect people in real time with the Skype experience people love and from the Office applications they use everyday.
With the new capabilities in Office 365, customers can simplify their infrastructure with one platform for meetings and voice. Operator and Microsoft Services
Take advantage of calling services from Telco operators worldwide with on-premises connection to Cloud PBX.
Subscribe to PSTN Calling plans from Office 365, use existing phone numbers, or get new ones.
Deliver secure, high quality voice and video traffic across the globe using Azure ExpressRoute for Office 365. New capabilities in Office 365 | One platform for meetings and voice Use this conversation starter to prepare for discussions with key buyers across industries in the meetings and voice space. Focus on the business challenges and articulate a high level vision for how Microsoft can partner to help solve these. Key Buyers—Meetings
Director of Telecommunications
Director Desktop Applications
Director (HR, Legal, Sales, Marketing)
Director of Facilities (Real Estate and Facilities)
Key Buyers—Voice
Director of Telecommunications
Director of Networks Conversation starter | Skype for Business<br>

Voice: The business value of voice for IT and the business. Talking points | Business value in meetings and voice Meetings: The business value of meetings for IT and the business. Use web conferencing Organize large meetings and webcasts Enable PSTN dial-in
and dial-out Use Skype for Business
for all your meetings IT BUSINESS Avoid redundant systems
Manage single directory Greatest adoption and reach
Lower TCO More predictable pricing
Increased user participation Eliminate disperse audio and web conferencing solutions Travel and expenses reduction
Vendor consolidation Simpler management
Greater insights on usage & control Greater audience reach
Ease of use and organize Single client and tool to manage, reduced user support
Integrated user directory 1 4 2 3 Avoid redundant systems
Integrated and single directory One communication tool
Lower TCO More predictable pricing
Ease of procurement Fast enablement of phone numbers
Simple & central management Anywhere business phone
Vendor consolidation Single administration
Ease of on/off-boarding
Greater insights on usage & control IT BUSINESS + Value The funnel represents building blocks of a complete solution which starts from the base and the value increases with each additional capability. + Value Cloud PBX PSTN Calling Use Skype for Business for all voice needs 1 2 3<br>

Complete meeting solution | Use the questions to start the conversation<br>