Moving from Cisco Jabber to team messaging mode?

Transcript:Moving from Cisco Jabber to team messaging mode?:
Moving from Cisco Jabber to team messaging mode? Great idea. We’re here to help. CUSTOMER Use this handy PPT to create a successful adoption plan. It will help you keep track of goals, activities & owners. Thank you for choosing Cisco Collaboration Lets get started. Your business Your users Upgrade and support Learning Communications plan Adoption plan 01 02 03 04 05 06 07 Your business A business case is based on hard benefits (things you can measure exactly) and soft benefits that are important, but simply can’t be measured. Here are a few examples: Techniques like employee surveys might help give you an indication of success for these softer benefits, if you think its important to track. Tip! A great project has clear goals. What benefits do you expect, and how will you know if you’re successful? Your users How will roll out this change? All at once, or by region or team? Team / Org Region/Team Sites/locations Users (circa) IT 1 5 6,000 Marketing 2 8 10,000 USA 3 12 15,000 France 4 5 5,000 TOTALS 30 36,000 We need to decide if we want to upgrade everybody at once or by each business division. What other challenges do you foresee and are these region and/or team specific? Upgrade and support Known challenges Challenge 1 Challenge 2 Challenge 3 Challenge 4 Things we can do Action 1 Action 2 Action 3 Action 4 Upgrade Example: Our upgrade to team messaging mode will be rolled out to all users via SCCM in batches and will take 2-3 weeks to be installed on every machine. New accounts will be requested through the service desk and approved by managers. Support Example: We have outsourced our service desk to Vendor X and they will provide a managed solution. Desk-side support agents are in some locations for part of the week; no location has a constant local IT presence. The service desk solves a lot of issues themselves but second and third level support is also available. Learning What do we need? Basic guides that employees will access through: Intranet Shared drive Web site Mobile device Who will produce it? Some content is available from Cisco that can be re-purposed for our use. If there are gaps for our specific deployment, who will create any new content? Name Questions we expect: Why has the chat list has moved to the top?