Overview of Companion Data Services, LLC Lola
Description: Overview of Companion Data Services, LLC Lola Jordan, President Personal Journey B.S. in computer science, California State University, Stanislaus Used punch cards in college Various credentials including Americas Health Insurance Plans
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slide1. Overview of Companion Data Services, LLC Lola Jordan, President<br>
slide2. Personal Journey B.S. in computer science, California State University, Stanislaus
Used punch cards in college
Various credentials including America’s Health Insurance Plans and Project Management Professional
Over 30 years in IT prior including eleven years with CDS for a total of 30 years in health care
Experience in Medicare, Medicaid, commercial and state employee health benefit programs
Intersection of business and technology – technologist first with strong business know-how
Expanded and developed career by taking on challenges<br>
slide4. History<br>
slide5. Companion Data Services (CDS) A Celerian Group Company
CDS has won contracts that continue to evolve
Extension, rebids and losses
EDC upgrade to Virtualized Data Center
CDS is a hosting/outsourcing/cloud company
The technology arm of BlueCross allowing our expertise to be leveraged outside the state
Information and Communications Technology (ICT) provides services to CDS in a customer vendor relationship
Avalon HealthCare Solutions Customer
Blue Cross Blue Shield Association Customer<br>
slide6. Corporate Highlights A.M Best rating
21 Years Employees Operating sites
74 cities/24 states Technology outsourcing
Service customers Over 13.000 142 20 A+ MILLION MEMBERS SERVED ANNUALLY MILLION Claims processed annually BLUE PLAN PARTNERS Over a Billion 24 93 With our parent company we have more than 70 years in IT evolution.<br>
slide7. Footprint Across Healthcare Verticals Federal Agencies (HHS/CMS, VA, DoD)
State Government (Medicaid)
Commercial Business (Payers)
Health Insurers
Providers
Strategic Product Partnerships
Hosting for prominent vendor partners
Development of proprietary processing systems
CDS provides services in all 50 states<br>
slide8. Healthcare Payer Suite Unified Platform for Core Business Applications Fully integrated, real-time:
Enrollment, membership and billing, eligibility
Claims processing
Service enabled vendor integration
Supported reimbursement models
FFS to capitation
Value based benefit designs
Integrated deductibles
“n” tiered hospital
Member-level benefits<br>
slide9. Secure Hosting and Outsourcing Data Center Transformation and Consolidation
Large and small scale
Disaster Recovery / Replacement / Alternate site
Co-location
Infrastructure-as-a-Services (IaaS)
Platform-as-a-Service (PaaS)
Software-as-a-Service (SaaS)
Mainframe-as-a-Service (MaaS)
Achieve an operational hosting environment meeting all business, schedule, budgetary and quality requirements
We offer unmatched knowledge and experience to improve, maximize, and maintain system performance and availability. So you can concentrate on your core business.<br>
slide10. Cloud Companion® Convenient Access:
Shared pool of configurable networks
Servers
Tiered and encrypted storage
Applications
Managed services
Scalable Provisioning:
Rapid service deployment
Load balancer
Storage
Multi-tiered networks
Firewalls/Security (security groups, access control lists)
Private network connections (virtual private cloud) End-to-End Monitoring:
Infrastructure monitoring
24/7/365 customer service
Custom dashboards
Security and Compliance:
Advanced persistent threat protection
Intelligence Driven Defense
Cyber Kill Chain Processes
Data loss prevention
Security certifications<br>
slide11. Managed Services Solutions We Know
Health Care IT.
Our managed services solutions help customers effectively create the best architecture and implementation plan so they can move workloads to the cloud with confidence and security.<br>
slide12. DocFinity® Enterprise Content Management (ECM) Business Process Management (BPM) Streamline your business and workflows by using CDS’ high-powered, next-generation DocFinity ECM/BPM solution. It’s a complete end-to-end solution for document, content, business process/workflow and records management.<br>
slide13. Technology and Implementation:
Web services
Database management
Server operating system and hardware management
Implementation services
Secure hosting in either AWS or our secure U.S.-based data centers Paper Handling:
Inbound mailroom operations
Receiving, scanning, batch management
Outbound print room operations
Printing, inserting, presorting, metering and mailing
Secure document storage, retrieval and destruction Workflow Processing:
Data entry, eForms
Preprocessing
Mid-tier transaction processing
Full-service transaction processing
Final approval Customer Service:
External call center operations
Status inquiry, questions, complaints
External help desk operations
Web portal support
Internal help desk operations
End-user support DocFinity® Digital Transformation – Content Services – Process Automation and Records Management<br>
slide14. Application Development and Maintenance Secure environment for application development, testing and production
Safeguard your health care information in our protected hosting environment
Focus on core competencies with predictable costs
Development and maintenance
Application operations
Application lifecycle
Database administration
Quality assurance, monitoring and testing
Architectural services<br>
slide15. Keys to Success Operate with professionalism and integrity
Negotiate
Resume
Do not be afraid to challenge yourself
Be a sponge – absorb new information and share information
Continually reinvent yourself
Laterals can have more impact in long term than promotion<br>
slide16. Pay Off - Journey Real life fun
World Cup 1994
Travel – US and International – Columbia (the country), India
Invitation to suites – Indy 500, local sports, SF Giants, so on
Meeting governors and presidential candidates<br>
slide17. Lola.Jordan@CompanionDataServices.com
Tammy.Mainwaring@IT-ology.org<br>
slide2. Personal Journey B.S. in computer science, California State University, Stanislaus
Used punch cards in college
Various credentials including America’s Health Insurance Plans and Project Management Professional
Over 30 years in IT prior including eleven years with CDS for a total of 30 years in health care
Experience in Medicare, Medicaid, commercial and state employee health benefit programs
Intersection of business and technology – technologist first with strong business know-how
Expanded and developed career by taking on challenges<br>
slide4. History<br>
slide5. Companion Data Services (CDS) A Celerian Group Company
CDS has won contracts that continue to evolve
Extension, rebids and losses
EDC upgrade to Virtualized Data Center
CDS is a hosting/outsourcing/cloud company
The technology arm of BlueCross allowing our expertise to be leveraged outside the state
Information and Communications Technology (ICT) provides services to CDS in a customer vendor relationship
Avalon HealthCare Solutions Customer
Blue Cross Blue Shield Association Customer<br>
slide6. Corporate Highlights A.M Best rating
21 Years Employees Operating sites
74 cities/24 states Technology outsourcing
Service customers Over 13.000 142 20 A+ MILLION MEMBERS SERVED ANNUALLY MILLION Claims processed annually BLUE PLAN PARTNERS Over a Billion 24 93 With our parent company we have more than 70 years in IT evolution.<br>
slide7. Footprint Across Healthcare Verticals Federal Agencies (HHS/CMS, VA, DoD)
State Government (Medicaid)
Commercial Business (Payers)
Health Insurers
Providers
Strategic Product Partnerships
Hosting for prominent vendor partners
Development of proprietary processing systems
CDS provides services in all 50 states<br>
slide8. Healthcare Payer Suite Unified Platform for Core Business Applications Fully integrated, real-time:
Enrollment, membership and billing, eligibility
Claims processing
Service enabled vendor integration
Supported reimbursement models
FFS to capitation
Value based benefit designs
Integrated deductibles
“n” tiered hospital
Member-level benefits<br>
slide9. Secure Hosting and Outsourcing Data Center Transformation and Consolidation
Large and small scale
Disaster Recovery / Replacement / Alternate site
Co-location
Infrastructure-as-a-Services (IaaS)
Platform-as-a-Service (PaaS)
Software-as-a-Service (SaaS)
Mainframe-as-a-Service (MaaS)
Achieve an operational hosting environment meeting all business, schedule, budgetary and quality requirements
We offer unmatched knowledge and experience to improve, maximize, and maintain system performance and availability. So you can concentrate on your core business.<br>
slide10. Cloud Companion® Convenient Access:
Shared pool of configurable networks
Servers
Tiered and encrypted storage
Applications
Managed services
Scalable Provisioning:
Rapid service deployment
Load balancer
Storage
Multi-tiered networks
Firewalls/Security (security groups, access control lists)
Private network connections (virtual private cloud) End-to-End Monitoring:
Infrastructure monitoring
24/7/365 customer service
Custom dashboards
Security and Compliance:
Advanced persistent threat protection
Intelligence Driven Defense
Cyber Kill Chain Processes
Data loss prevention
Security certifications<br>
slide11. Managed Services Solutions We Know
Health Care IT.
Our managed services solutions help customers effectively create the best architecture and implementation plan so they can move workloads to the cloud with confidence and security.<br>
slide12. DocFinity® Enterprise Content Management (ECM) Business Process Management (BPM) Streamline your business and workflows by using CDS’ high-powered, next-generation DocFinity ECM/BPM solution. It’s a complete end-to-end solution for document, content, business process/workflow and records management.<br>
slide13. Technology and Implementation:
Web services
Database management
Server operating system and hardware management
Implementation services
Secure hosting in either AWS or our secure U.S.-based data centers Paper Handling:
Inbound mailroom operations
Receiving, scanning, batch management
Outbound print room operations
Printing, inserting, presorting, metering and mailing
Secure document storage, retrieval and destruction Workflow Processing:
Data entry, eForms
Preprocessing
Mid-tier transaction processing
Full-service transaction processing
Final approval Customer Service:
External call center operations
Status inquiry, questions, complaints
External help desk operations
Web portal support
Internal help desk operations
End-user support DocFinity® Digital Transformation – Content Services – Process Automation and Records Management<br>
slide14. Application Development and Maintenance Secure environment for application development, testing and production
Safeguard your health care information in our protected hosting environment
Focus on core competencies with predictable costs
Development and maintenance
Application operations
Application lifecycle
Database administration
Quality assurance, monitoring and testing
Architectural services<br>
slide15. Keys to Success Operate with professionalism and integrity
Negotiate
Resume
Do not be afraid to challenge yourself
Be a sponge – absorb new information and share information
Continually reinvent yourself
Laterals can have more impact in long term than promotion<br>
slide16. Pay Off - Journey Real life fun
World Cup 1994
Travel – US and International – Columbia (the country), India
Invitation to suites – Indy 500, local sports, SF Giants, so on
Meeting governors and presidential candidates<br>
slide17. Lola.Jordan@CompanionDataServices.com
Tammy.Mainwaring@IT-ology.org<br>