Reimagining Government IT: An exploration of
MS
Published · 24 slides · 0 views
1 / 1
Description
Reimagining Government IT: An exploration of shared visions and challenges from ITs biggest players October 8, 2018 Underwritten by: Introduction www.meritalk.com 2 Inertia has long plagued government IT, slowing modernization and
Related Topics
Share
Embed code
Download this presentation From Below
"Reimagining Government IT: An exploration of" is the property of its rightful owner. Permission is granted to download and print the materials on this website for personal, non-commercial use only, and to display it on your personal computer provided you do not modify the materials and that you retain all copyright notices contained in the materials. By downloading content from our website, you accept the terms of this agreement.
Presentation Transcript
01
Reimagining Government IT:
An exploration of shared visions and challenges from IT’s biggest players
October 8, 2018 Underwritten by:<br>
An exploration of shared visions and challenges from IT’s biggest players
October 8, 2018 Underwritten by:<br>
02
Introduction www.meritalk.com 2 Inertia has long plagued government IT, slowing modernization and preventing Feds from achieving IT advances and efficiencies that are commonplace in the private sector. Now, things are beginning to change. New legislation, funding opportunities, and technologies are here to turn the tide.
Have we reached a tipping point? What do agencies want from modern technologies? What roadblocks are still stifling their progress? And, most importantly – how can key agency functions work together to enable change?
In the “Reimagining Government IT” study, MeriTalk surveyed more than 300 Federal finance, IT, and procurement decision makers to understand their shared vision for the future and uncover critical disparities. The study examines modernization progress and challenges, and outlines how Feds in different functions can work together to drive good government through technology.<br>
Have we reached a tipping point? What do agencies want from modern technologies? What roadblocks are still stifling their progress? And, most importantly – how can key agency functions work together to enable change?
In the “Reimagining Government IT” study, MeriTalk surveyed more than 300 Federal finance, IT, and procurement decision makers to understand their shared vision for the future and uncover critical disparities. The study examines modernization progress and challenges, and outlines how Feds in different functions can work together to drive good government through technology.<br>
03
Study Guide www.meritalk.com 3 Throughout the deck, we will show perspectives from three key groups – Federal finance, IT, and procurement decision makers – noted as follows:* *See slide 22 for a breakdown of respondent titles and additional demographic information We will also use the following definition of IT modernization, as provided in the survey:
“IT modernization” refers to building a more modern and secure architecture for Federal IT systems to improve citizen-facing services, make better use of emerging technologies, and improve security across the Federal enterprise Federal finance professionals Federal information technology professionals Federal procurement professionals<br>
“IT modernization” refers to building a more modern and secure architecture for Federal IT systems to improve citizen-facing services, make better use of emerging technologies, and improve security across the Federal enterprise Federal finance professionals Federal information technology professionals Federal procurement professionals<br>
04
Executive Summary www.meritalk.com 4 Federal finance, IT, and procurement pros say we’ve reached a modernization tipping point:
94% of Feds have felt a shift in momentum toward the future state of Federal IT – and 53% say it’s been significant
76% expect their IT modernization budgets to increase in FY19, and 69% agree their agency is tackling IT modernization in a more integrated, holistic way than ever before
But current priorities may be missing the mark:
Feds say training and workforce development is the #1 need to make their vision of modern government a reality – but empowering a modern workforce is not one of their top three priorities
Reiterating the gap, just 28% of Feds feel very confident in the way their agency is preparing employees for the future of government IT – including a dismal 16% of IT pros
Federal IT modernization – it’s complicated:
83% agree their agency’s future mission success depends on IT modernization, and 77% say wholesale change in government IT is feasible, but when asked how much of their FY19 IT budget will go toward modernization, Feds estimate just 23% – frustratingly in line with the well-know 80/20 operations and maintenance vs. new development status quo
To achieve their vision for the future, Feds will need to capitalize on modernization momentum, focus on the workforce, and increase communication and collaboration across functions<br>
94% of Feds have felt a shift in momentum toward the future state of Federal IT – and 53% say it’s been significant
76% expect their IT modernization budgets to increase in FY19, and 69% agree their agency is tackling IT modernization in a more integrated, holistic way than ever before
But current priorities may be missing the mark:
Feds say training and workforce development is the #1 need to make their vision of modern government a reality – but empowering a modern workforce is not one of their top three priorities
Reiterating the gap, just 28% of Feds feel very confident in the way their agency is preparing employees for the future of government IT – including a dismal 16% of IT pros
Federal IT modernization – it’s complicated:
83% agree their agency’s future mission success depends on IT modernization, and 77% say wholesale change in government IT is feasible, but when asked how much of their FY19 IT budget will go toward modernization, Feds estimate just 23% – frustratingly in line with the well-know 80/20 operations and maintenance vs. new development status quo
To achieve their vision for the future, Feds will need to capitalize on modernization momentum, focus on the workforce, and increase communication and collaboration across functions<br>
05
On the Edge of Innovation www.meritalk.com 5 Take away: All Three Sense a Shift 94% of Feds have felt a shift in momentum toward the future state of Federal IT – and 53% say it’s been significant % who’ve felt a shift in momentum toward the future state of Federal IT* *Over the past two years % who say we’ve reached a tipping point in Federal IT modernization<br>
06
What efforts have been the most impactful? Impactful Initiatives www.meritalk.com 6 Take away: Overwhelmingly Positive, but Not One Size Fits All Efforts like the Cybersecurity EO and Cloud First Policy are helping Feds move modernization forward Impact varies by function:
Federal IT pros are more likely than procurement pros to see the Cloud First Policy as impactful – 77% vs. 65%
Federal finance pros are more likely than procurement pros to see MGT as impactful – 77% vs. 60% * The Modernizing Government Technology (MGT) Act tied with The Federal Information Technology Acquisition Reform (FITARA) Act #2 #3 #1 The Cybersecurity Executive Order The MGT Act tied with FITARA* The Cloud First Policy<br>
Federal IT pros are more likely than procurement pros to see the Cloud First Policy as impactful – 77% vs. 65%
Federal finance pros are more likely than procurement pros to see MGT as impactful – 77% vs. 60% * The Modernizing Government Technology (MGT) Act tied with The Federal Information Technology Acquisition Reform (FITARA) Act #2 #3 #1 The Cybersecurity Executive Order The MGT Act tied with FITARA* The Cloud First Policy<br>
07
Money Follows Momentum www.meritalk.com 7 76% of Feds expect their IT modernization budgets to increase in FY19, including one in five who predict an increase of more than 10% How do you anticipate your FY19 IT modernization budget will compare to FY18? Take away: Investment Opportunities on the Horizon<br>
08
Why Now? www.meritalk.com 8 Agencies say the majority of their high-value assets are in need of modernization What percentage of your agency’s high-value assets are in need of IT modernization? Take away: Leaning on Legacy Examples include:
“Records and information management”
“Most databases across the entire agency”
“Missile defense computers” All three groups agree roughly half of their high-value assets are in need of IT modernization<br>
“Records and information management”
“Most databases across the entire agency”
“Missile defense computers” All three groups agree roughly half of their high-value assets are in need of IT modernization<br>
09
Modernization Priorities www.meritalk.com 9 Top modernization priorities include strengthening cybersecurity, modernizing legacy systems, and harnessing emerging technologies – but degree of importance varies by function Take away: IT Ranks Security the Clear #1 What are your IT modernization priorities?* *Percentage who said each category was one of their top three priorities<br>
10
The Investment Mix www.meritalk.com 10 To achieve their vision for the future, Feds agree they’ll need a combination of investments in technology, people, and processes To achieve your vision, where should agencies focus change? Take away: All Important, but Tech Tips the Scales Finance says: IT says: Procurement says: IT investments
Reskilling personnel
Transforming internal processes<br>
Reskilling personnel
Transforming internal processes<br>
11
Turning Visions Into Reality www.meritalk.com 11 Cybersecurity, data management, infrastructure improvements, and advanced analytics are critical to Feds’ vision for the future Feds most want next-gen tech to deliver improved: Take away: High Interest Across the Board *Percentage who said the technology was very or somewhat important to their vision for future IT Most important tech for the future of Fed IT:* Data accessibility Cyber resilience 50% 56% Efficiency 57%<br>
12
Changes in Foundational Tech www.meritalk.com 12 To support these technologies, agencies ask for improved threat detection, modern architectures, and reduced complexity What steps does your agency need to take?* Take away: Vision Takes Visibility *Respondents asked to select all that apply Improve threat detection, intelligence, and management (51%) 03 Reduce network complexity through automation and reusable solutions (39%) Invest in modern architecture as a foundation for digital transformation (42%) 04 06 01 Improve technology business management (37%) Leverage shared services for interagency collaboration (34%) Utilize innovative platforms to speed delivery of new or re-platformed agency capabilities (37%)<br>
13
The Road Ahead www.meritalk.com 13 Moving forward, Feds agree their agencies need workforce development and a better understanding of IT needs What do you most need to make your future vision of government IT a reality?* Take away: Workforce Wins Out *Respondents asked to select all that apply<br>
14
Overcoming the People Problem www.meritalk.com 14 While Feds say investing in their employees is a critical step in the modernization process, just over one in four feel very confident in their agency’s efforts today Feds say training and workforce development is the #1 need, on average, to make their vision of government IT a reality
And 85% agree that the Federal government “can’t have modern technology without a modern workforce”
But, just 28% feel very confident in the way their agency is preparing employees for the future of government IT Take away: Must Walk the Workforce Talk<br>
And 85% agree that the Federal government “can’t have modern technology without a modern workforce”
But, just 28% feel very confident in the way their agency is preparing employees for the future of government IT Take away: Must Walk the Workforce Talk<br>
15
The People Problem, by Function www.meritalk.com 15 While all functions recognize the gap in workforce prep, IT and procurement are the least satisfied with current agency efforts Take away: Leadership & Execution Needed to Close the Gap % who agree we “can’t have modern technology without a modern workforce”
% who feel very confident in the way their agency is preparing employees for the future Finance says: IT says: Procurement says:<br>
% who feel very confident in the way their agency is preparing employees for the future Finance says: IT says: Procurement says:<br>
16
Undervaluing HR www.meritalk.com 16 Just 39% of Feds say the human resources function is very important to the modernization equation – significantly fewer than IT, mission leadership, and procurement How important are each of the following functions to the IT modernization equation? Take away: Bring HR to the Table<br>
17
Remaining Roadblocks www.meritalk.com 17 Finance, IT, and procurement face similar roadblocks, but to differing degrees What other roadblocks continue to stifle progress toward Federal IT modernization?* Take away: Budget Uncertainties Hold IT Back *Respondents asked to select all that apply<br>
18
The Buck Stops Here www.meritalk.com 18 Despite all of the talk of change, Feds estimate just 23 cents of every FY19 IT dollar will go toward IT modernization efforts – frustratingly in line with the traditional 80/20 paradigm Take away: Tough to Shake the Status Quo For the upcoming FY19, what is your best estimate on the percentage of your IT budget planned for IT modernization?<br>
19
Do you think wholesale change in government IT is feasible? Still, Feds are Hopeful www.meritalk.com 19 Despite budget challenges, the majority of Feds say wholesale change in government IT is feasible Take away: Finance is Most Optimistic, But All See Potential<br>
20
Promising Progress www.meritalk.com 20 And, most believe we’re already making headway Take away: On the Right Track % who say IT modernization efforts have had a positive impact on overall morale over the past two years % who say their agency is tackling IT modernization in a more integrated, holistic way than ever before<br>
21
Putting it All Together www.meritalk.com 21 Feds say communication and collaboration are keys to IT modernization – and nearly all agree these changes are mission-critical Going forward, how can Feds work together to drive good government through technology? Take away: Education & Collaboration Drive Good Government 83%
agree their agency’s future mission success depends on IT modernization Collaborate on projects that enhance capabilities and drive efficiencies while reducing roadblocks to procurement, training, and modernization” Come to the table with a common vision” Training and development. IT is always changing and the workforce seems to get left behind” “ “ “<br>
agree their agency’s future mission success depends on IT modernization Collaborate on projects that enhance capabilities and drive efficiencies while reducing roadblocks to procurement, training, and modernization” Come to the table with a common vision” Training and development. IT is always changing and the workforce seems to get left behind” “ “ “<br>
22
Recommendations www.meritalk.com 22 Capitalize on Momentum: Feds are feeling a shift toward the future state of IT, and many agree we’ve reached a tipping point. Agencies must continue to push for wholesale change by leaning into recent executive efforts, educating employees on why things need to change, and promoting their successes along the way
Focus on the Workforce: Federal finance, IT, and procurement pros see training and reskilling government employees as critical to modernization success, but fewer than half say it’s a top priority and just 28% feel very confident in their agency’s progress so far. Agency leadership must recognize this gap, realign priorities, and partner with HR to execute their vision and effectively prepare employees for the future of government IT
Collaborate Across Functions: Finance, IT, and procurement decision makers don’t always see eye to eye. But where there’s not alignment, there’s opportunity. These teams must schedule time to come together, exchange experiences and challenges, design a shared vision for the future, and outline a roadmap to transform that vision into reality<br>
Focus on the Workforce: Federal finance, IT, and procurement pros see training and reskilling government employees as critical to modernization success, but fewer than half say it’s a top priority and just 28% feel very confident in their agency’s progress so far. Agency leadership must recognize this gap, realign priorities, and partner with HR to execute their vision and effectively prepare employees for the future of government IT
Collaborate Across Functions: Finance, IT, and procurement decision makers don’t always see eye to eye. But where there’s not alignment, there’s opportunity. These teams must schedule time to come together, exchange experiences and challenges, design a shared vision for the future, and outline a roadmap to transform that vision into reality<br>
23
Methodology & Demographics www.meritalk.com 23 MeriTalk and ACT-IAC conducted an online survey of more than 300 Federal finance, IT, and procurement decision makers in July and August of 2018. The report has a margin of error of ±5.51% at a 95% confidence level. Respondent job titles Agency type Expertise<br>
24
Thank You www.meritalk.com 24 703-883-9000 ext. 143 casher@meritalk.com www.meritalk.com Underwritten by:<br>