TD SYNNEX – VMware by Broadcom Partner
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TD SYNNEX VMware by Broadcom Partner Certifications FY2024 2025 Broadcom Partner Portal Broadcom Proprietary Confidential. Copyright 2024 Broadcom. All Rights Reserved. The term Broadcom refers to Broadcom Inc. andor its
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01
TD SYNNEX – VMware by Broadcom
Partner Certifications
FY2024 / 2025<br>
Partner Certifications
FY2024 / 2025<br>
02
Broadcom Partner Portal Broadcom Proprietary & Confidential. Copyright © 2024 Broadcom. All Rights Reserved. The term “Broadcom” refers to Broadcom Inc. and/or its subsidiaries. Broadcom Partner Certifications Functional Roles and Types of Certification There are two main types of Partner certifications available for each Focus product. Proven Professional is the basic level, and Certified Expert is advanced. Sales Pre-Sales Implementer Support Basic, foundational understanding of the concepts and theory required of the functional role Validated experience and expertise with the capabilities required of the functional role Each role has specific capabilities that must be validated before certification is granted Architect<br>
03
ROLE-BASED PARTNER CAPABILITY MODEL SALES
Stage 1 PRE-SALES
Stage 1 Franchise General Sales Non-Product Enablement Present Product / Offering from a Technical Perspective SALES
Stage 2 PRE-SALES
Stage 2 UnderstandMarket and Product / Offering Positioning Demonstrate Product / Offering Present and Position Product / Offering with Customers Perform a POC with Product / Offering SALES PRE-SALES SUPPORT On-Boarded: Understands Broadcom Processes & Resources Certified Expert Proven Professional Partner Capability Certified Expert Proven Professional IMPLEMENT
Stage 1 Understand Implementation & Configuration Concepts IMPLEMENT
Stage 2 Perform Basic Offering Installation & Configuration Perform Advanced Offering Installation & Configuration IMPLEMENT Perform AdvancedProduct / Offering Support SUPPORT
Stage 1 Understand Implementation & Configuration Concepts SUPPORT
Stage 2 Perform Basic Product / Offering Support SALES
Stage 3 PRE-SALES
Stage 3 IMPLEMENT
Stage 3 SUPPORT
Stage 3 ARCHITECT
Stage 1 Understand Architectural elements and considerations for proper design ARCHITECT
Stage 2 Design Basic Architecture solution & speak comprehensively to the solution Perform Advance/Complex Solution Design & Configuration ARCHITECT ARCHITECT
Stage 3<br>
Stage 1 PRE-SALES
Stage 1 Franchise General Sales Non-Product Enablement Present Product / Offering from a Technical Perspective SALES
Stage 2 PRE-SALES
Stage 2 UnderstandMarket and Product / Offering Positioning Demonstrate Product / Offering Present and Position Product / Offering with Customers Perform a POC with Product / Offering SALES PRE-SALES SUPPORT On-Boarded: Understands Broadcom Processes & Resources Certified Expert Proven Professional Partner Capability Certified Expert Proven Professional IMPLEMENT
Stage 1 Understand Implementation & Configuration Concepts IMPLEMENT
Stage 2 Perform Basic Offering Installation & Configuration Perform Advanced Offering Installation & Configuration IMPLEMENT Perform AdvancedProduct / Offering Support SUPPORT
Stage 1 Understand Implementation & Configuration Concepts SUPPORT
Stage 2 Perform Basic Product / Offering Support SALES
Stage 3 PRE-SALES
Stage 3 IMPLEMENT
Stage 3 SUPPORT
Stage 3 ARCHITECT
Stage 1 Understand Architectural elements and considerations for proper design ARCHITECT
Stage 2 Design Basic Architecture solution & speak comprehensively to the solution Perform Advance/Complex Solution Design & Configuration ARCHITECT ARCHITECT
Stage 3<br>
04
Cyber Security Software (Legacy Symantec Products)
API Management
Data Loss Prevention Cloud (CASB)
Data Loss Prevention Core
Email Security.cloud
Endpoint Security Complete
Privileged Access Management
Web Isolation
Web Protection VMware Products
VCF: VMware Cloud Foundation - vSphere - Aria Automation - Aria Operations - NSX - vSAN
VVF: Vmware vSphere Foundation
VVS: VMware vSphere Standard
Tanzu Platform - Tanzu Spring - Tanzu Application - Tanzu Cloud Foundry - Tanzu Platform for Kubernetes
Tanzu Greenplum
Tanzu Gemfire
Tanzu RabbitMQ
VeloCloud SD-WAN & SASE
Telco Cloud Ecosystem
Avi Load Balancer
VMware vDefend Partner-Focused Products Available for Certification<br>
API Management
Data Loss Prevention Cloud (CASB)
Data Loss Prevention Core
Email Security.cloud
Endpoint Security Complete
Privileged Access Management
Web Isolation
Web Protection VMware Products
VCF: VMware Cloud Foundation - vSphere - Aria Automation - Aria Operations - NSX - vSAN
VVF: Vmware vSphere Foundation
VVS: VMware vSphere Standard
Tanzu Platform - Tanzu Spring - Tanzu Application - Tanzu Cloud Foundry - Tanzu Platform for Kubernetes
Tanzu Greenplum
Tanzu Gemfire
Tanzu RabbitMQ
VeloCloud SD-WAN & SASE
Telco Cloud Ecosystem
Avi Load Balancer
VMware vDefend Partner-Focused Products Available for Certification<br>
05
Certifications for the SALES Role Access the Partner Certification Playlist for Sales from the Broadcom Partner Portal Consume the recommended courses and materials in the Partner Certification Playlist Pass the Proven Sales Professional Assessment in the Broadcom Learning Management System 1 2 3 Achieve Proven Sales Professional certification for the product Practice delivering the product’s Customer Presentation Submit a video of you delivering the Customer Presentation for an evaluation of your capability 1 2 3<br>
06
Certifications for the PRE-SALES Role Consume the recommended courses and materials in the Partner Certification Playlist Submit a 30-minute video recording, or validation from a Broadcom SME, confirming your capability to perform a demo Pass the Proven Pre-Sales Professional Assessment (where available) in the Broadcom LMS 1 2 3 OR Achieve Proven Pre-Sales Professional certification for the product Successfully pass the third-party certification exam Submit the Certified Pre-Sales Expert Application form along with details of your experience performing at least 2 POC engagements for a Customer 1 2 3 OR<br>
07
Broadcom Proprietary & Confidential. Copyright © 2024 Broadcom. All Rights Reserved. The term “Broadcom” refers to Broadcom Inc. and/or its subsidiaries. In each Partner Certification Playlist for the Pre-Sales role, there is a link to the online “Certified Expert Application Form”
This form defines the required characteristics and attributes of a Broadcom Partner Certified Pre-Sales Expert, and explains the documentation required to validate your previous experience performing a POC/POV engagement with at least 2 Customers
Fill out the application form and submit it, along with your experience pack, for evaluation Experience Pack Method of Certification 3rd Party Exam Method of Certification For all Partner-Focus products For Cyber Security & VMware products only In each Pre-Sales Certification Playlist, there is a link to the 3rd-party technical exam (where one is available). These exams need to be scheduled in advance, and there is an exam fee of $250 (USD). Vouchers are available in some circumstances.
To prepare for this exam, Partner Resources should consume the recommended training listed in the Pre-Sales Partner Certification Playlist.
Successfully passing this 3rd party technical exam results in 3 certifications:
Certified Pre-Sales Expert
Proven Implementation Professional
Proven Support Professional Certified Pre-Sales Expert: Certification Process<br>
This form defines the required characteristics and attributes of a Broadcom Partner Certified Pre-Sales Expert, and explains the documentation required to validate your previous experience performing a POC/POV engagement with at least 2 Customers
Fill out the application form and submit it, along with your experience pack, for evaluation Experience Pack Method of Certification 3rd Party Exam Method of Certification For all Partner-Focus products For Cyber Security & VMware products only In each Pre-Sales Certification Playlist, there is a link to the 3rd-party technical exam (where one is available). These exams need to be scheduled in advance, and there is an exam fee of $250 (USD). Vouchers are available in some circumstances.
To prepare for this exam, Partner Resources should consume the recommended training listed in the Pre-Sales Partner Certification Playlist.
Successfully passing this 3rd party technical exam results in 3 certifications:
Certified Pre-Sales Expert
Proven Implementation Professional
Proven Support Professional Certified Pre-Sales Expert: Certification Process<br>
08
Pre-Sales Certifications - FAQs I want a Proven Pre-Sales Pro certification, but there’s no online Pre-Sales assessment listed in the Partner Certification Playlist. What can I do? There’s no 3rd-party technical exam available for my product. How can I get my Certified Pre-Sales Expert certification? Where can I find information on how to register for the 3rd party technical exam? Why do I get three certifications if I pass the 3rd party technical exam for Cyber Security and VMware products, but not for legacy CA products? Submit a video recording using the online application form - or have a Broadcom Subject Matter Expert send an email that validates your capability to demonstrate the features and functions of the product. Fill out the online Certified Expert Application form listed in the Certification Playlist and submit it, along with documented proof that you’ve performed 2 POC/POV engagements for Customers, for evaluation as a Certified Pre-Sales Expert. The Cyber Security and VMware technical exams encompass and test the foundational technical knowledge required for three functional roles – Pre-Sales, Implementation and Support.
The 3rd party exams for legacy CA products do not contain a Pre-Sales element - therefore passing one of those exams only certifies you for the Implementation and Support roles. Where a 3rd party technical exam is available for a product, the Pre-Sales Partner Certification Playlist for that product will have a link to a guide entitled “Broadcom CertMetrics Profile & PearsonVUE Exam Registration Guide”.
This material will walk you through what you need to do in order to register for an exam. Where do I find a Broadcom Subject Matter Expert to validate my capability? A Broadcom Subject Matter Expert is defined for the certification process as a Broadcom employee with technical capabilities associated with the functional role or focused enablement product.<br>
The 3rd party exams for legacy CA products do not contain a Pre-Sales element - therefore passing one of those exams only certifies you for the Implementation and Support roles. Where a 3rd party technical exam is available for a product, the Pre-Sales Partner Certification Playlist for that product will have a link to a guide entitled “Broadcom CertMetrics Profile & PearsonVUE Exam Registration Guide”.
This material will walk you through what you need to do in order to register for an exam. Where do I find a Broadcom Subject Matter Expert to validate my capability? A Broadcom Subject Matter Expert is defined for the certification process as a Broadcom employee with technical capabilities associated with the functional role or focused enablement product.<br>
09
Certifications for the IMPLEMENTATION / ARCHITECTURE Role Access the Partner Certification Playlist for Implementation from the Broadcom Partner Portal Consume the recommended courses and materials in the Partner Certification Playlist Pass the 3rd Party Professional Exam 1 2 3 Achieve Proven Implementation Professional certification for the product Submit the Certified Implementation Expert Application form along with details of your experience performing at least 2 Implementation engagements for a Customer 1 2 OR Submit validation of your capability from a Broadcom SME 3<br>
10
Certified Implementation Expert: Certification Process In each Partner Certification Playlist for the Implementation role, there is a link to the online “Certified Expert Application Form”
This form defines the required characteristics and attributes of a Broadcom Partner Certified Implementation Expert, and explains the documentation required to validate your previous experience performing an installation/configuration engagement with at least 2 Customers
Fill out the application form and submit it with your experience pack, for evaluation. Experience Pack Method of Certification For all Partner-Focus products<br>
This form defines the required characteristics and attributes of a Broadcom Partner Certified Implementation Expert, and explains the documentation required to validate your previous experience performing an installation/configuration engagement with at least 2 Customers
Fill out the application form and submit it with your experience pack, for evaluation. Experience Pack Method of Certification For all Partner-Focus products<br>
11
I want a Proven Implementation Professional certification, but there’s no 3rd Party exam listed in the Partner Learning Plan. What can I do? I’ve been installing this product in the field for years, so I’m applying for Certified Implementation Expert.
Do I still need to pass the 3rd Party exam and get Proven Implementation Professional? Where can I find information on how to register for the 3rd party technical exam? Are there free vouchers available to defray the cost of the exam registration fee? Fill out the online Certified Implementation Expert Application form found in the Partner Certification Playlist and submit it, along with documented proof of your Customer engagement experience, for evaluation as a Certified Implementation Expert.
If acceptable, you will also then be issued a Proven Implementation Professional certification. Yes – although you may have vast experience with the product and qualify for Certified Implementation Expert credentials, you still need to pass the 3rd Party exam (if one is available) and get your Proven Implementation Professional certification as well. This is because there may have been major updates and changes to the product (and the exam) since you last studied the product.
You will be given 6 months to pass the 3rd Party exam after receiving your Certified Implementation Expert credentials. Depending on your organization’s level or tier in the Broadcom Partner Program, you may be eligible for a free exam voucher that you can use to register and pay for the exam.
More information is available in the last section of this presentation. Where a 3rd party technical exam is available for a product, the Implementation Partner Certification Playlist for that product will have a link to a guide entitled “Broadcom CertMetrics Profile & PearsonVUE Exam Registration Guide”.
This material will walk you through what you need to do in order to register for an exam. Implementation Certifications - FAQs<br>
Do I still need to pass the 3rd Party exam and get Proven Implementation Professional? Where can I find information on how to register for the 3rd party technical exam? Are there free vouchers available to defray the cost of the exam registration fee? Fill out the online Certified Implementation Expert Application form found in the Partner Certification Playlist and submit it, along with documented proof of your Customer engagement experience, for evaluation as a Certified Implementation Expert.
If acceptable, you will also then be issued a Proven Implementation Professional certification. Yes – although you may have vast experience with the product and qualify for Certified Implementation Expert credentials, you still need to pass the 3rd Party exam (if one is available) and get your Proven Implementation Professional certification as well. This is because there may have been major updates and changes to the product (and the exam) since you last studied the product.
You will be given 6 months to pass the 3rd Party exam after receiving your Certified Implementation Expert credentials. Depending on your organization’s level or tier in the Broadcom Partner Program, you may be eligible for a free exam voucher that you can use to register and pay for the exam.
More information is available in the last section of this presentation. Where a 3rd party technical exam is available for a product, the Implementation Partner Certification Playlist for that product will have a link to a guide entitled “Broadcom CertMetrics Profile & PearsonVUE Exam Registration Guide”.
This material will walk you through what you need to do in order to register for an exam. Implementation Certifications - FAQs<br>
12
Certifications for the ARCHITECT Role Access the Partner Certification Playlist for Architecture from the Broadcom Partner Portal Consume the recommended courses and materials in the Partner Certification Playlist Pass the 3rd Party Professional Exam 1 2 3 Achieve Proven Architecture Professional certification for the product Submit the Certified Architecture Expert Application form along with details of your experience performing at least 2 enterprise solution design engagements for a Customer 1 2 OR Submit validation of your capability from a Broadcom SME 3<br>
13
Certified Architecture Expert: Certification Process In each Partner Certification Playlist for the Architecture role, there is a link to the “Certified Expert Application Form”
This form defines the required characteristics and attributes of a Broadcom Partner Certified Architecture Expert, and explains the documentation required to validate your previous experience performing an enterprise solution design engagement with at least 2 Customers
Fill out the application form and submit it with your experience pack, for evaluation Experience Pack Method of Certification For all Partner-Focus products<br>
This form defines the required characteristics and attributes of a Broadcom Partner Certified Architecture Expert, and explains the documentation required to validate your previous experience performing an enterprise solution design engagement with at least 2 Customers
Fill out the application form and submit it with your experience pack, for evaluation Experience Pack Method of Certification For all Partner-Focus products<br>
14
Architecture Certifications - FAQs I want a Proven Architecture Professional certification, but there’s no 3rd Party exam listed in the Partner Learning Plan. What can I do? I’ve been designing enterprise solutions with this product in the field for years, so I’m applying for Certified Architecture Expert.
Do I still need to pass the 3rd Party exam and get Proven Implementation Professional? Where can I find information on how to register for the 3rd party technical exam? Are there free vouchers available to defray the cost of the exam registration fee? Fill out the online Certified Expert Application form found in the Partner Certification Playlist and submit it, along with documented proof of your Customer engagement experience, for evaluation as a Certified Architecture Expert.
If acceptable, you will also then be issued a Proven Architecture Professional certification. Yes – although you may have vast experience with the product and qualify for Certified Architecture Expert credentials, you still need to pass the 3rd Party exam (if one is available) and get your Proven Architecture Professional certification as well. This is because there may have been major updates and changes to the product (and the exam) since you last studied the product.
You will be given 6 months to pass the 3rd Party exam after receiving your Certified Architecture Expert credentials. Depending on your organization’s level or tier in the Broadcom Partner Program, you may be eligible for a free exam voucher that you can use to register and pay for the exam.
More information is available in the last section of this presentation. Where a 3rd party technical exam is available for a product, the Architecture Partner Certification Playlist for that product will have a link to a guide entitled “Broadcom CertMetrics Profile & PearsonVUE Exam Registration Guide”.
This material will walk you through what you need to do in order to register for an exam.<br>
Do I still need to pass the 3rd Party exam and get Proven Implementation Professional? Where can I find information on how to register for the 3rd party technical exam? Are there free vouchers available to defray the cost of the exam registration fee? Fill out the online Certified Expert Application form found in the Partner Certification Playlist and submit it, along with documented proof of your Customer engagement experience, for evaluation as a Certified Architecture Expert.
If acceptable, you will also then be issued a Proven Architecture Professional certification. Yes – although you may have vast experience with the product and qualify for Certified Architecture Expert credentials, you still need to pass the 3rd Party exam (if one is available) and get your Proven Architecture Professional certification as well. This is because there may have been major updates and changes to the product (and the exam) since you last studied the product.
You will be given 6 months to pass the 3rd Party exam after receiving your Certified Architecture Expert credentials. Depending on your organization’s level or tier in the Broadcom Partner Program, you may be eligible for a free exam voucher that you can use to register and pay for the exam.
More information is available in the last section of this presentation. Where a 3rd party technical exam is available for a product, the Architecture Partner Certification Playlist for that product will have a link to a guide entitled “Broadcom CertMetrics Profile & PearsonVUE Exam Registration Guide”.
This material will walk you through what you need to do in order to register for an exam.<br>
15
Certifications for the SUPPORT Role Access the Partner Certification Playlist for Support from the Broadcom Partner Portal Consume the recommended courses and materials in the Exam Study Guide and Partner Certification Playlist Pass the 3rd Party Professional Exam 1 2 3 Achieve Proven Support Professional certification for the product Submit the Certified Support Expert Application form along with details of your experience providing advanced product support for Customers 1 2 OR Submit validation of your capability from a Broadcom SME 3<br>
16
Certified Support Expert: Certification Process In each Partner Certification Playlist for the Support role, there is a link to the online “Certified Expert Application Form”.
This form defines the required characteristics and attributes of a Broadcom Partner Certified Support Expert, and explains the documentation required to validate your previous experience providing product support to Customers for at least 2 years, AND over 100 successfully closed issues on the product.
Fill out the application form and submit it, with your experience pack, for evaluation. Experience Pack Method of Certification For all Partner-focus products<br>
This form defines the required characteristics and attributes of a Broadcom Partner Certified Support Expert, and explains the documentation required to validate your previous experience providing product support to Customers for at least 2 years, AND over 100 successfully closed issues on the product.
Fill out the application form and submit it, with your experience pack, for evaluation. Experience Pack Method of Certification For all Partner-focus products<br>
17
Support Certifications - FAQs I want a Proven Support Professional certification, but there’s no 3rd Party exam listed in the Partner Learning Plan. What can I do? I’ve been providing support for this product for years, so I’m applying for Certified Support Expert. Do I still need to pass the 3rd Party exam and get Proven Support Professional? Where can I find information on how to register for the 3rd party technical exam? Are there free vouchers available to defray the cost of the 3rd Party exam registration fee? Fill out the online Certified Expert Application form found in the Partner Certification Playlist and submit it, along with documented proof of your experience, for evaluation as a Certified Support Expert.
If acceptable, you will also then be issued a Proven Support Professional certification. Yes – although you may have vast experience with the product and qualify for Certified Support Expert credentials, you still need to pass the 3rd Party exam and get your Proven Support Professional certification as well. This is because there may have been major updates and changes to the product (and the exam) since you last studied the product.
You will be given 6 months to pass the 3rd Party exam after receiving your Certified Support Expert credentials. Depending on your organization’s level or tier in the Broadcom Partner Program, you may be eligible for a free exam voucher that you can use to register and pay for the exam.
More information is available in the last section of this presentation. Where a 3rd party technical exam is available for a product, the Support Partner Certification Playlist for that product will have a link to a guide entitled “Broadcom CertMetrics Profile & PearsonVUE Exam Registration Guide”.
This material will walk you through what you need to do in order to register for an exam.<br>
If acceptable, you will also then be issued a Proven Support Professional certification. Yes – although you may have vast experience with the product and qualify for Certified Support Expert credentials, you still need to pass the 3rd Party exam and get your Proven Support Professional certification as well. This is because there may have been major updates and changes to the product (and the exam) since you last studied the product.
You will be given 6 months to pass the 3rd Party exam after receiving your Certified Support Expert credentials. Depending on your organization’s level or tier in the Broadcom Partner Program, you may be eligible for a free exam voucher that you can use to register and pay for the exam.
More information is available in the last section of this presentation. Where a 3rd party technical exam is available for a product, the Support Partner Certification Playlist for that product will have a link to a guide entitled “Broadcom CertMetrics Profile & PearsonVUE Exam Registration Guide”.
This material will walk you through what you need to do in order to register for an exam.<br>
18
1 2 3 Broadcom Software wants to support its Partners to develop their Broadcom Software product knowledge and skills.
As a key member of our valued Pinnacle, Premier and Select Partner ecosystem, we want to make it as easy as possible for you to earn your product certifications and demonstrate your proven expertise to your Customers. To help you do this (subject to the terms below), we are offering to cover the cost of your exam with Vouchers so that you can fast track your Certification. We recommend that you take your exams within three months of receipt of your exam Voucher.
Broadcom will provide a maximum of one Voucher per person, per exam, per product.
A Voucher is good for one attempt per exam. Email your Voucher request to Richard Carlson, Global Enablement Lead at Broadcom (richard.carlson@broadcom.com) and Stacey Brooks (stacey.brooks@broadcom.com) for approval. In the ‘Subject’ line of your email, please state “Broadcom Exam Voucher Request” and in the body of the email, please include the following details for each individual Voucher requested:
Name of Individual Taking the Exam(s)
Corporate Email Address of Individual Taking the Exam(s)
Name of the Exam(s)
Please allow 10 business days to process your request** Once approved you will receive an email conformation with your Voucher number and your next steps in the process. 3rd Party Exam Vouchers<br>
As a key member of our valued Pinnacle, Premier and Select Partner ecosystem, we want to make it as easy as possible for you to earn your product certifications and demonstrate your proven expertise to your Customers. To help you do this (subject to the terms below), we are offering to cover the cost of your exam with Vouchers so that you can fast track your Certification. We recommend that you take your exams within three months of receipt of your exam Voucher.
Broadcom will provide a maximum of one Voucher per person, per exam, per product.
A Voucher is good for one attempt per exam. Email your Voucher request to Richard Carlson, Global Enablement Lead at Broadcom (richard.carlson@broadcom.com) and Stacey Brooks (stacey.brooks@broadcom.com) for approval. In the ‘Subject’ line of your email, please state “Broadcom Exam Voucher Request” and in the body of the email, please include the following details for each individual Voucher requested:
Name of Individual Taking the Exam(s)
Corporate Email Address of Individual Taking the Exam(s)
Name of the Exam(s)
Please allow 10 business days to process your request** Once approved you will receive an email conformation with your Voucher number and your next steps in the process. 3rd Party Exam Vouchers<br>
19
The goals of the Broadcom Knights program are to retain, build loyalty and increase engagement across Strategic Partners within the Broadcom ecosystem; and to provide customers and sales teams clear visibility to the best Partner technical resources who are making the largest business impact.
This invitation-only program was created to aggressively develop and reward those Partner systems engineers and consultants who demonstrate consistent technical leadership and a passion for Broadcom software products. The Knight designation is the highest level of recognition that Broadcom provides for Partner individuals. BROADCOM KNIGHTS PROGRAM<br>
This invitation-only program was created to aggressively develop and reward those Partner systems engineers and consultants who demonstrate consistent technical leadership and a passion for Broadcom software products. The Knight designation is the highest level of recognition that Broadcom provides for Partner individuals. BROADCOM KNIGHTS PROGRAM<br>