Technology Extension Concepts and Models Jan

Transcript:Technology Extension Concepts and Models Jan:
Technology Extension Concepts and Models Jan Youtie 1. Georgia Institute of Technology, Atlanta, GA, USA Email: jan.youtie@innovate.gatech.edu | stip.gatech.edu | Twitter: @JanYoutie Overview Introduction – What is Technology Extension Why are Technology Extension Services important? Positioning and Strategy – Where and How Service Models, Practices, Characteristics Key Insights 2 1. Introduction What is Technology Extension? Advice and expertise offered directly to enterprises to improve technology use and innovation Targets – small and medium-sized enterprises (SMEs), often in manufacturing, but also other types of firms Diverse names in different countries “manufacturing extension” “innovation advisory services” a component of “business support services” a component of “applied technology centers” 1. Technology Extension: What 3 Why Technology Extension? 2. Technology Extension: Why 4 Technology Extension Services can be overlooked as policies focus on advanced R&D and selected high technology targets. 75% of potential productivity growth for G19 countries comes from catching up to current best practice 82% for emerging economies (McKinsey Global Institute, 2015) Technology Extension Services: Rationales for Intervention Market failures Demand-side: SMEs lack information, knowledge, resources to implement modern methods and new technologies Supply-side: Large customers, vendors, consultants don’t or can’t support SMEs; Trade associations weak Government and service failures Gaps in public service provision for SMEs Strategic concerns Economic competitiveness – maintaining jobs while growing wages; Rebalancing, expanding exports Develop supply-chains and clusters, for new rounds of technological growth Foster local and regional economic development 5 3. Technology Extension Services: How and Where? Technology Extension Services Typical service methods Information provision Benchmarking and assessment Technical assistance or consultancy Referral, links with finance Training Group or network services; supply chain development Collaborative projects (R&D, implementation) Strategy development; coaching and mentoring HOW? 6 3. Technology Extension Services: How and Where? Example: Typical Information Technology Services Bar code readers, RFID Computer aided design (CAD) computer aided manufacturing (CAM) Information business software system, e.g., Enterprise Resource Planning (ERP) Supply chain management system Customer relationship management (CRM) Partnership with others for website design, computer networks, cybersecurity Stakeholder participation in advanced R&D projects Additive manufacturing Cyber Physical Systems/Internet of Things (linking the internet and manufacturing) Mass customization Cloud computing Next generation digital manufacturing labs Digital manufacturing commons for data sharing, analysis, modelling, tooling, building 7 History of technology extension in the US is a rural one Cooperative extension – 1914 Smith Lever Act Partnership between USDA and US land grant universities to use “extension agents” to transfer