Uncertainty Organizations: The Social Construction of Risk in the Audit and Certification of Trustworthy Digital Repositories Rebecca D. Frank Ph.D. Candidate University of Michigan School of Information frankrd at umich dot edu
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Presentation Transcript
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Uncertainty & Organizations:
The Social Construction of Risk in the Audit and Certification of Trustworthy Digital Repositories Rebecca D. Frank
Ph.D. Candidate
University of Michigan School of Information
frankrd [ at] umich [dot] edu
@frankrd SAA Research Forum
Portland, OR
25 July 2017<br>
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Background 2 Rebecca D. Frank SAA Research Forum
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Digital Preservation & Risk “risk is defined as the combination of the probability of an event and its consequences” 3 Barateiro, J., Antunes, G., Freitas, F., & Borbinha, J. (2010). Designing Digital Preservation Solutions: A Risk Management-Based Approach. International Journal of Digital Curation, 5(1), 4–17. https://doi.org/10.2218/ijdc.v5i1.140 Rebecca D. Frank SAA Research Forum
Portland, OR
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Theoretical Framework 4 Rebecca D. Frank SAA Research Forum
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Research Questions How do standards developers and auditors conceptualize risk in the context of ISO 16363?
What are the differences and similarities by which standards developers and auditors understand risk as it has been communicated by ISO 16363?
To what degree do the following seven factors come into play in the assessment of risk for digital repositories: communication, complexity, expertise, organizations, trust, uncertainty, and vulnerability? 5 Rebecca D. Frank SAA Research Forum
Portland, OR
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Methods 6 https://flic.kr/p/ovj778 Rebecca D. Frank SAA Research Forum
Portland, OR
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Data Collection 7 (*Note: 9/10 participants from the PTAB group were asked this question during the interview.) Rebecca D. Frank SAA Research Forum
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Participants 8 Rebecca D. Frank SAA Research Forum
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Findings 9 https://flic.kr/p/ovj778 Rebecca D. Frank SAA Research Forum
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10 Sources of Risk Rebecca D. Frank SAA Research Forum
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Sources of Risk: Financial “Financial. It seems like storage always seems to be an issue. I think staff expertise has to be hired and as repositories grow more people are required and with greater realms of expertise. So it's all finance.” (CRL_04) 11 Rebecca D. Frank SAA Research Forum
Portland, OR
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Sources of Risk: Technology “A change in technology. The idea that you really have to have somebody watching what's going on all the time.” (PTAB_01) Rebecca D. Frank 12 SAA Research Forum
Portland, OR
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Factors in the Social Construction of Risk 13 Rebecca D. Frank SAA Research Forum
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Uncertainty “It is almost impossible to prove success … you really cannot prove the long term digital preservation success to the satisfaction of your donors or your financial supporters.” (PTAB_06) 14 Rebecca D. Frank SAA Research Forum
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Organizations “It would be organizational support. Bottom line is it's a tremendous amount of resources required to do long-term preservation. Organizational commitment to those types of resources often waxes and wanes.” (CRL_06) Rebecca D. Frank 15 SAA Research Forum
Portland, OR
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Theoretical Framework 16 Rebecca D. Frank SAA Research Forum
Portland, OR
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Next Steps 17 https://flic.kr/p/ovj778 Rebecca D. Frank SAA Research Forum
Portland, OR
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Next Steps Additional risks identified across interviews
Combine with data from interviews with repository staff
(n=21)
Explore additional factors
e.g. Political Culture
Look for co-occurring factors 18 Rebecca D. Frank SAA Research Forum
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Acknowledgments Advisor:
Elizabeth Yakel, Ph.D., University of Michigan School of Information
Committee:
Paul Conway, Ph.D., University of Michigan School of Information
Paul Courant, Ph.D., University of Michigan Ford School of Public Policy & School of Information
Shobita Parthasarathy, Ph.D., University of Michigan Ford School of Public Policy 19 Rebecca D. Frank SAA Research Forum
Portland, OR
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Uncertainty & Organizations:
The Social Construction of Risk in the Audit and Certification of Trustworthy Digital Repositories Rebecca D. Frank
@frankrd
frankrd [ at] umich [dot] edu SAA Research Forum
Portland, OR
25 July 2017<br>
