May 24 2017 FPA of Georgia GJ King President RIA in a Box GJ is the President of RIA in a Box which provides compliance and operations support to over 1500 registered investment adviser RIA firms He is a frequent industry speaker on the topics of RIA compliance operations and technolo ID: 759346
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Slide1
How New Technology and Regulations Will Impact the Future of RIA Compliance
May 24, 2017
FPA of Georgia
Slide2GJ King
President, RIA in a Box
GJ is the President of RIA in a Box® which provides compliance and operations support to over 1,500 registered investment adviser (RIA) firms. He is a frequent industry speaker on the topics of RIA compliance, operations, and technology best practices. GJ previously worked in the investment management division of Goldman Sachs serving as a trusted advisor to a select group of high net worth entrepreneurs, families, and foundations. King holds an MBA from the Graduate School of Business at Stanford University and a BA from Brown University.
Slide3Disclosures
RIA in a Box is not a
law firm, CPA firm, or registered investment advisory firm. None of the information presented, advice given, or services rendered should be considered legal, tax, accounting, or investment advice.
Slide4Today’s
Topics
Slide5Today’s RIA Technology Landscape
Slide6Integrated RIA Compliance Technology
Slide7Your CRM System
48%
of RIA firms use a CRM system
today*
2015 AUM growth rate: 4.6% vs. 2.0% average
Most popular solutions are Redtail and SalesforceGeneral client information and notesGood business practice that is crucial during any regulatory issueIntegrated calendar and tasksDocumentation of compliance program implementationClient suitability informationTop deficiency cited during regulatory examsClient locationIs your firm registered in all proper jurisdictions?Documented processes via workflowsInternal review and approval processes for investment recommendations
Source: 2016 RIA in a Box Technology Survey
Slide8Your Portfolio Management & Reporting System
48% of
RIA firms use a portfolio management and reporting system
today*
2015 AUM growth rate:
3.8% vs. 2.0% averageMost popular solutions are Morningstar Office and OrionForm ADV filing informationAutomatically aggregate and normalizes data across multiple custodiansCalculate total regulatory assets under management (“AUM”)Discretionary vs. Non-discretionaryAUM by client typeSystemized advisory fee billingManual fee calculation is a major compliance riskOpportunity to determine a “reasonable fee”Systemized review of client portfolio performanceAre there any outliers?
Source: 2016 RIA in a Box Technology Survey
Slide9Your Document Storage System
46%
of RIA firms use a document storage system
today*
2015 AUM growth rate: 4.8% vs. 2.0% averageMost popular solutions are DropBox and BoxOfficial books and recordsFoundation of your firm’s compliance programOrganized client documentationAbility to produce required client filesBusiness continuityAbility to access files and continue operations during a business disruption
Source: 2016 RIA in a Box Technology Survey
Slide10Your
Archiving System
~50%
of RIA firms use
an archiving system
today
Some systems focus exclusively on email
Some systems archive across all channels (social media, text, etc.)
Requirement to keep correspondence and advertising records
Can lead to serious regulatory issues
Easier compliance monitoring
Centralizes capture of all information to allow for easier review
Demonstrate “Culture of Compliance”
Ability to demonstrate program implementation during an exam
Slide11Your
Compliance Software Platform
39%
of RIA firms use
compliance software todaySome systems focus exclusively on employee trade monitoringSome systems serve more broadly as your firm’s compliance hubImplement a comprehensive yet efficient programPerform only relevant tasks based on your firm’s profileCentralized compliance program documentationOrganize all competed activities in a digital compliance logSupervise staff Track and document all staff attestations and activitiesAutomatically capture all employee trade dataMore efficiently review employee trades vs. client trades
Source: 2017
InvestmentNews
Adviser Technology Study
Slide12This rule does impact RIA firms but it is manageable
June 9, 2017: Comply with the Impartial Conduct Standards
Example impacted investment recommendation scenarios:
IRA rollover from a Qualified Retirement PlanIRA rollover from another IRASwitch from commission-based to fee-based IRA
DOL Fiduciary Rule
Slide13Impartial Conduct Standards
Slide14Qualify for streamlined Level Fee Exemption
Educate and train all staff members
Create an “IRA Investment Recommendation Checklist”
Implement a process to review recommendationsEstablish additional procedures to ensure compliance
Five Steps to Comply
Slide15This rule impacts all state and SEC-registered RIA firms
October 1, 2017: New Form ADV becomes effective
Significant changes include:
Disclose company social media pagesDisclose use of outsourced Chief Compliance OfficerMore detailed AUM information by client typeMore detailed information on Separately Managed AccountsMore detailed information on Wrap Fee Programs
Form ADV Changes
Slide16Begin to organize portfolio management and reporting
information
to mirror Form ADV data fieldsEnsure that all social media pages are properly archivedDocument all new required information by October 1, 2017
Three Steps to Comply
Slide17While
the above statement is a sometimes overused phrase in the RIA compliance world,
our team of former regulators can
assure you that it is taken very seriously by every regulator in every jurisdiction.If you are successful in demonstrating a “culture of compliance” at your firm and willingly cooperate with the examiners, your exam is more likely to have better results.
Establishing the Culture of Compliance
Slide18Know the rules applicable to your firm
SEC Rule 204-2
Georgia Rule 590-4-4-.14
Are you aware of your jurisdiction’s Books & Records requirements?Inspection of the firm’s books and records is a key audit focusDon’t wait to prepare these until requested by the examinerUnique Georgia requirementsSpecific supervision rules including annual office inspection
Keep the Proper Books & Records
Slide19Elements of Effective Compliance Program
Slide20SEC
has stated
:
Even small advisers may have arrangements, such as soft dollar agreements, that create conflicts… Advisers of all sizes, in designing and updating their compliance programs, must identify these arrangements and provide for the effective control of the resulting conflicts...We would expect smaller advisory firms without conflicting business interests to require much simpler policies and procedures than larger firms.
Policies & Procedures
Slide21Rule 206(4)-7 under the Investment Advisers Act of 1940 requires SEC registered investment advisers to:
adopt and implement written policies and procedures reasonably designed to prevent violation, by you and your supervised persons, of the Act and rules under the Act.
conduct a review, no less than annually, of the adequacy of the policies and procedures and the effectiveness of their implementation.
designate a Chief Compliance Officer (CCO) to administer the policies and procedures.
Policies & Procedures
Slide22At
a minimum, the SEC has stated the policies and procedures should address the following (if applicable
to an investment adviser’s
business):Portfolio management processes – allocation of investment opportunities among clients, consistency of investments with investor goals, disclosuresTrading practices – procedures to determine best execution, allocation of aggregated trades among clientsProprietary trading of the adviser and personal trading of supervised persons (Code of Ethics)Accuracy of disclosures to clients and regulators – brochure, advertisingAccurate creation and secure maintenance of required records
Policies & Procedures (Cont.)
Slide23Marketing – use of solicitors
Processes to value
client holdings and assess fees based on those valuationsSafeguards to protect client assets from conversion or inappropriate use by advisory personnelSafeguards to protect client informationBusiness continuity plans
Policies & Procedures (Cont.)
Slide24Requirement
to have language that all supervised persons will comply with security laws.
Requirements for reporting of access persons’ personal securities transactions and holdings and pre-approval of IPO investments and limited offerings.
Procedures to report violations of the Code and sanctions for violations.Requirement to provide copy and obtain annual acknowledgments.
Code of Ethics
Slide25Provide
investment adviser
personnel with copies of Policies and Procedures, Code of Ethics, and Privacy Policy.
Do they understand them? Individual’s attestation that they have read, reviewed, and understandInitially, annually, or when modified
Staff Training & Attestations
Slide26Neither
Rule 206(4)-7 nor similar state rules require a risk assessment; but, the SEC’s initial request for information during an exam asks for:
Inventory of compliance risks that forms the basis for policies and procedures
Documents mapping the inventory of risks to written policies and procedures
Risk Assessment
Slide27Four
Step Process:
Prepare risk
inventoryAssign a “rating” to each risk identified in your inventory“Map” risks to specific procedures and/or disclosuresReview and update, as needed
Risk Assessment
Slide28Use
a compliance calendar to monitor and test your policies and procedures
.
The calendar should indicate:What is the specific task to be performedWhen and how often will the specific task be performedWho will be responsible for performing the task
Compliance Calendar
Slide29Your
c
alendar
will have tasks designed to monitor and test your policies and procedures.Monitoring: Keeping track of and checking your procedures on a continuing basis.Testing: Submitting your procedures to evaluation to determine their ability, or inability, to detect and prevent compliance violations.
Compliance Monitoring & Testing
Slide30Policy:
The
firm’s Chief Compliance Officer (CCO) shall be responsible for approving all company advertising and ensuring it is in compliance with jurisdictional regulations. No advertisement shall be distributed without the CCO’s approval.
Task: Review and approve advertising.When: As needed: Review and note approval when advertisement placed; Quarterly / Annually: Spot check advertisement records to ensure prior approval was obtained and perform a general internet search for “unapproved” advertising
Compliance Monitoring & Testing
Slide31Policy:
The
Firm shall bill clients accounts on a quarterly basis and deduct the fees directly from clients accounts.
Task: Review client accounts for billing errors. When: Review sample client files every quarter after the most recent billing cycle.
Compliance Monitoring & Testing
Slide32CCO
or person designated to conduct a review must assess the
adequacy
and effectiveness of the compliance program at least annually.AdequacyHas the firm updated its policies and procedures in response to changes in business practices or regulatory requirements? Has the firm conducted risk assessment in response to any changes?EffectivenessIs the firm implementing policies and procedures as designed?Document the annual review and make changes as necessary.
Annual Review
Slide33What percentage of SEC-registered RIA firms are audited on an annual basis?
11%
18%
27%43%
RIA Examination Frequency
Slide34SEC Audit Statistics
RIA Examination Frequency
Examined 30% of total assets under
management (“AUM”)
in 2014
From 2001 to 2015,
total aggregate SEC-registered RIA AUM increased
approximately 210% from $21.5 trillion to approximately $66.8 trillionAs of February 28, 2017, there are 12,286 SEC-registered RIA firms with a median AUM of $302 million and an average of $5.459 billion AUMSEC exam volume is up 25% in 2017 vs. 2016
Sources: 2014, 2015, 2016, and 2017 SEC Fiscal Year Congressional Budget Justifications
Slide35Exam
Document
Preparation
Overview slide deck
Org chart
Joint ventures
Client account information
Type
Custodian
E-delivery authorization
Custody
Value for advisory fees
Slide36Lost advisory clients
Registration justification
Service provider list
Policies and Procedures
Non-compliance records
Review documentationCode of EthicsTrade errorsRisk assessmentEmployee trade records
Exam
Document
Preparation
Slide37Litigation records
Security list
Soft dollar arrangements
Custodial agreements
Financial statements
Trade blotterAdvertising materialsAdvisory agreement
Exam
Document
Preparation
Slide38What percentage of SEC RIA audits result in a deficiency being cited?
34%
42%
63%77%
Exam Deficiencies
Slide39What percentage of SEC RIA audits result in a referral to Enforcement?
7%
11%
26%32%
Referrals to Enforcement Division
Slide40Possible Referral to Enforcement
SEC Enforcement Statistics
Sources: 2014, 2015, 2016, and 2017 SEC Fiscal Year Congressional Budget Justifications
Slide41Deficiencies
Source: 2015 North American Securities Administrators Association RIA Coordinated Examination Report
Slide42Evolving Audit Scope
Slide43Better Data and More Focus
The Form ADV Part 1 changes taking effect October 1, 2017 further demonstrate this.
Slide44Best Practices
Slide453
rd
party self regulatory organization (SRO)
Congressional bill introduced by Spencer Bachus (formerly R-AL) in April 2012User feesCongressional bill introduced by Maxine Waters (D-CA) in April 20133rd party auditsIntroduced in May 2014 by former SEC Commissioner Daniel Gallagher at a Financial Industry Regulatory Authority (FINRA) eventIncreased SEC focus on RIA firmsShift of 100 broker-dealers to adviser examsHiring more adviser examinersChanging AUM registration thresholdPreviously raised from $30 to $100 million as part of Dodd-FrankRaising to $300 million would shift around ½ of SEC-registered firms to state level
Efforts to Increase Audit Frequency
Slide46About RIA in a Box
We
support RIA firms with industry-leading registration and compliance services
Experience & Expertise
30+
employees including former regulators, advisors, and technologistsHave helped register over 3,000 new RIA firmsMyRIAComplianceTMProprietary RIA compliance management softwareProvide compliance software and ongoing consulting support to over 1,500 RIA firms
www.riainabox.com
@
riainabox