PDF-(DOWNLOAD)-Patient Listening: A Doctor\'s Guide

From the fictional portrayal of Dr Gregory House to Jerome Groopmans bestseller How Doctors Think both medical professionals and the general public recognize that there is more to the doctors job than technical practice Yet why do so many patients come away from their doctors offices feeling dissatisfied with their interactions In this welcome addition to the growing field of narrative medicine physician Loreen Herwaldt uses the illness narratives of two dozen writerpatients to teach listening skills to medical students residents physicians and other health care providersHerwaldt skillfully pares each narrative down to its most basic elements rendering them into powerful found poems that she has used successfully in her role as a teacher and in her own practice Drawing from narratives by writers who are both emerging and well known including Oliver Sacks Richard Selzer and Mary Swander each poem reveals the experience of illness and treatment from the patients perspective Patient Listening includes a detailed general introduction and a howto guide that will prove invaluable in the classroom and in clinical practiceThis book will inspire thoughtfulness in everyone who reads it It is also designed to foster discussions about all aspects of the patient experience from ethics to stigmatization to health insurance Patient Listening is not just about bedside manner but also about how health care providers can gain the most from their interactions with patients and in turn offer more appropriate treatments develop more cooperative and responsive relationships with their patients and thus become better doctors. Managers and employees use their listening skills to increase productivity and profit, build employee morale, mainstream business procedures and practices, meet changing consumer needs, and improve customer relations.. We have two ears and one mouth so that we can listen twice as much as we speak. ~ Epictetus. Of the time spent communicating each day, . 45% . is devoted to listening.. Usually a person only remembers about . Do you hear what I hear?. LISTENING. . The deliberate, psychological process by which we receive, understand, and retain aural stimuli.. HEARING VS LISTENING. HEARING IS A . BIOLOGICAL. ACTIVITY, BASED IN THE MECHANISMS OF THE EARS, PASSIVE IN NATURE. Three Kinds of Listening:. Passive:. Hearing music playing in the background while we perform other tasks . Unconscious:. Hearing “. Muzak. ”, such as elevator music or music played in the dentist’s office and hardly noticing it.. Lawyers . Assistance . Program. Facilitated by Robert Bircher. Reflective Listening. This is a core communication skill and to be a great communicator you must master it. It involves tracking the thoughts and feelings of another in an unbiased and unaltered form and reflecting them back to another accurately. “If . children can’t say it – they can’t write . it.”. Why are . ‘Speaking . and . Listening’ skills . so . important. ?. Speaking and listening are at the heart of children’s learning. Children need to be confident communicators and active listeners in order to learn about the world they live in. Language skills are crucial, and . Experiences with Health Services. . Greg Price, . Assistant National Director. Quality Improvement Division. Listening to the patient perspective. . “You never really understand a person until you consider things from his point of view… until you climb inside of his skin and walk around in it.” . The . C. ommunication Tree. Why is speaking and listening so important?. Children learn to talk by listening. Communication is a life long skill. An essential communication . . skill. What does good listening look like?. The Reader’s Digest Version. Listening. Pair up with someone you don’t know (or who you know least).. Choose who will be the speaker and who will be the listener.. Listener. : Your role is to listen intently- no asking questions. . With . empathy, we don’t direct, . we . follow. Don’t just do something, . be there. . . ”. “. Marshall Rosenberg, PhD. Founder of the Center for Nonviolent Communication. 2. What are the . Tower Clock Eye Center\'s ophthalmology practice has provided medical and surgical eye care for patients in Northeast Wisconsin for more than 35 years. BEFORE: . How to Prepare for My Doctor Appointment. Making an Appointment. The . first step before going to your doctor is to make your appointment: . Find . a time that works for both you and your doctor.. The present study explored various ways in whorganization members l mechanisms we found that 1 how well organizational members listen is positively associated with their tendenciestening also interact DOCTOR. GENERAL. PRACTICE. PHYSICIAN. DOCTOR. GENERAL. PRACTICE. PHYSICIAN. INFECTIOUS. DISEASES. DOCTOR. GENERAL. PRACTICE. PHYSICIAN. NEUROLOGY. INFECTIOUS. DISEASES. DOCTOR. GENERAL. PRACTICE. PHYSICIAN.