The Current State. An Overview of RTD Pass . Programs. June 6, 2017. Outline. The Budget. Pass Programs By The Numbers. Equity . The Budget. How fare revenue and pass programs fit into the big financial picture. ID: 756846
DownloadNote - The PPT/PDF document "RTD Pass Program Portfolio:" is the property of its rightful owner. Permission is granted to download and print the materials on this web site for personal, non-commercial use only, and to display it on your personal computer provided you do not modify the materials and that you retain all copyright notices contained in the materials. By downloading content from our website, you accept the terms of this agreement.
Presentations text content in RTD Pass Program Portfolio:
Slide1
RTD Pass Program Portfolio: The Current State
An Overview of RTD Pass
Programs
June 6, 2017
Slide2
Outline
The Budget
Pass Programs By The Numbers
Equity
Slide3
The BudgetHow fare revenue and pass programs fit into the big financial picture
Slide4
The Purpose of Fares
Fare revenue is used to offset the cost of operating and maintaining transit services (e.g. bus
and rail) and facilities (e.g. bus stops, shelters, Park-n-Rides, maintenance facilities).
Fare
changes
are intended to increase revenue in response to actual or forecasted increases in operation and maintenance costs
.
An objective is to minimize the ridership loss involved in fare increases.Operating costs are identified and forecasted through:Strategic Budget Plan (SBP)FasTracks Annual Program Evaluation (APE)
I-25 & Broadway Infrastructure Improvements$9 millionRouteMatch Software Replacement (Access-a-Ride) $2 millionSupport and Service Vehicles (e.g. tow trucks)$3.8 millionParking Structure @ Mineral Park-n-Ride$11.2 millionBus Wash Replacement @ East Metro$1.6 millionBelow is a sample list of projects deferred through the SBP process.
Slide11
Pass Programs by the Numbers
An Overview of pass programs including 2016 revenue, distribution and smart card tap data.
$1.15$4.25/$2.10$8.75/$4.35Day Pass$5.20/$2.60$9.00/$4.50Included in Regional FareDay Pass Book$26/$13$45/$22.50
Included in Regional Fare
10-Ride Ticket Book
$23.50/
$11.75
$40.50/
$20.25
Included in Regional Fare
Monthly
Pass
$99/
$49
$171/
$85
Included in Regional Fare
ValuPass
(Annual)
$1,089/
$49
$1,881/
$935
Included in Regional Fare
Legend: Full Fare/
Discount Fare
Slide13
Base Discount Fare Policy
With proof of eligibility, RTD offers a
Discount Fare
and
Free Fare
on bus and rail services
Discount Fare (Half Fare/50% Discount)
Seniors: 65+Years Old (
Federal Requirement)Individuals with Disabilities (Federal Requirement)Medicare Recipients (Federal Requirement)Elementary, Middle and High School Students, ages 6-19Free
Children 5 & underAccess-A-Ride user and their assistantActive duty members of the U.S. militaryLaw Enforcement and 1st Responders13
Slide14Slide15
Pass Programs – Portfolio Summary
CollegePass
EcoPass
Business
EcoPass
Neighborhod
EcoPass
(NECO)Master Contract EcoPassFlex PassNonprofit
15
Slide16
Pass Programs – Portfolio Summary
Slide17
CollegePassAn annual program based on a school year that allows students to utilize all of RTD’s regular services including trips to and from the airport
The student receives a photo ID smart card
CU Boulder and
Auraria
priced from ridership data (prior to smart card).
All other schools per student per semester fees determined by survey.
Cost is passed to students via tuitions and fees.
Each school determines eligibility - e.g. Some schools may only include full time students.
Program
# of Participants# of Eligible PassesRevenue Per PassCollegePass9200,000
$69.72
Slide18
CollegePass Program Administration Personalize smart cards for students with photo and name – RTD provides card stock
Track card inventory and card numbers issued to students
Create riders and assign cards – individually or via bulk
Manage riders – suspend ineligible students (makes rider inactive)
Manage cards – suspend or deactivate for ineligible or replacements
Coordinate with multiple offices and schools on the campus to obtain the information needed to manage the accounts - time consuming and cumbersome
Provide lists to RTD each semester/quarter for account management support
Provide enrollment census to RTD each semester/quarter
RTD Market Dev. Staff assists coordinators who provide required data
Slide19
EcoPass
An annual program based on a calendar year giving employees access to all regular services including Airport Service
The employee receives a photo ID smart card
Prepaid program – some payment plan options available
The company and RTD enter into a contract and pricing is determined by the
location (SLA)
of the company and the total
number of employees
. Contract minimums apply All full time employees must be included with the option to include or exclude all part time employeesGuaranteed Ride Home is included with the EcoPass program
ProgramParticipants# of Eligible PassesRevenue Per PassBusiness EcoPass - Individual
751112,953 $234.36
Slide20Slide21
EcoPass Administration Create new riders – individually or bulk
Manage cards – suspend or deactivate for ineligible or replacements
Order cards for riders via the smart card web portal (one portal per employer location), or by issuing an authorization form to send the employee to an RTD.
Authorize Guaranteed Ride Home trips for employees
Headcount Variance Reports mid-year
Providing documentation for annual renewals and/or at RTD’s request
RTD Market Dev. Staff assists coordinators who provide required data
Slide22
Neighborhood EcoPass (NECO)
Provides the same benefits to neighborhood residents as the EcoPass does for employees
A neighborhood must be represented by either a county or city government or a registered homeowners/neighborhood association
There is an
annual per household price,
prepaid by neighborhoods
Any new neighborhoods, or additional blocks to existing neighborhoods after 2009 are surveyed to determine the per household pricing.
There are 3 pricing zones in Boulder for neighborhoods that joined before 2009.
There are additional rules related to new developments and contract minimums.
ProgramParticipants# of Eligible PassesRevenue Per PassNeighborhood EcoPass55
13,390 $78.07
Slide23
Neighborhood EcoPass AdministrationCreate new riders – individually or via bulk
Manage cards – suspend or deactivate for ineligible or replacements
Order cards for riders via the smart card web portal, or by issuing an authorization form to send the resident to an RTD outlet –rider must be created first- NOTE: all replacements must be done in person
Guaranteed Ride Home
not included
with NECO
Providing documentation for annual renewalsManage collection of funds from residents
Slide24
EcoPass Master Contract
Master Contract agents may select from three participation options. The minimum Master contract amount per agent is $10,000 per year. Employers and employees may not be charged for the passes.
The businesses must be located within defined boundaries that are contiguous
Guaranteed Ride Home included with the exception of the CAGID contract covering downtown Boulder
Master Contract agent contracts with RTD
Master Contract agent manages all employers within its boundaries
Program
Participants
# of Eligible Passes
Revenue Per PassBusiness EcoPass - Master Contracts (6 Contracts)1,579
8,450 $136.18
Slide25
EcoPass Master Contract Administration Create new riders – individually or via bulk – must also include the company name in the rider profile as there are multiple companies
Manage cards for multiple companies – suspend or deactivate for ineligible or replacements
Issue an authorization form to send the employee to an RTD outlet – Master Contract Coordinators choose to not order through the portal due to difficulties with card distribution
Share communications with multiple employers – CAGID as 1200 companies
Providing documentation for annual renewals and/or at RTD’s request
Slide26
FlexPass
An annual pass program that can be customized to meet the needs of the employer and employees offering up to three different discounts. Employer can chose one, two or all three
RTD works with companies to select the plan that fits best
The company will sign a revolving contract
Some or all of the employees may participate (opt-in model)
Employees place monthly orders and employers approve each month
Prepaid per monthly order
Monthly passes are mailed to employees or business prior to the month of usage
Program
# of Participants# of Eligible PassesRevenue Per PassFlexPass (Monthly Pass)
26031,693 $119.56
Slide27
FlexPass Administration Employees receive a monthly
pass - local
or regional
Each month, employees order through the
FlexPass
site by selecting the company via a dropdown menu
Each month the company approves the order through the
FlexPass
site Payment is determined by the options selected by the company. It can be shared between employee and employer, a pre-tax payroll deduction can be set up. There are a variety of choicesAll ordering has a cut off date, if the dates are missed, the orders are cancelled
Slide28
Nonprofit Program
Nonprofit and government agencies purchase Day Pass ticket books, 10 Ride ticket books and monthly passes at a 50% Discount
A
gencies can recover 100% the discount price of media
The entire program is capped at $6.8 million face value (the cap was exceeded in 2016)
Agencies offer discounted media to income eligible customers only
Individuals from households with income ≤185% of the Federal Poverty Guidelines
Passes
Face Value
Net Sales Amount (50%)% of Total
Revenue Per Pass/Ticket10-Ride Tickets$ 2,474,518 $ 1,237,259
33%
$9.96
Day Passes
$ 228,054
$ 114,027
3%
$11.74
Monthly Passes
$4,792,554
$2,396,277
64%
$38.36
Total
$7,495,126
$3,747,563
100%
Slide29
Monthly Revenue Per Pass
EcoPass
EcoPass
-Master
NECO
CollegePass
FlexPass
Nonprofit
%
of Local Monthly Pass Price - $99 19.73%
11.46%
7%
6%
121%
39%
%
of Regional
Monthly Pass Price - $171
11%
7%
4%
3%
70%
22%
Slide30
Fare Use - 2015 On-Board Survey*
*Fare structure and media changed in 2016
Slide31
Tap Data
Slide32
Barriers to Accuracy – The Limitations of Tap Data
Based on ridership statistics and customer survey data, we estimate that between 20% and 30% of trips taken with smart cards in 2014-2016 were not recorded and/or
reported
.
Barriers to accuracy include:
Technological
:
Equipment and system issues resulted in unsuccessful taps
Example: Cards could not be re-chargedAdministrative: Challenges with data integrity and reporting methodology.Examples: Calculation of transfer valueCustomer Behavior: A significant portion of passengers did not tap, especially on rail.Example: Customer not aware of the requirement to tap since pass is pre-paid.
Slide33
Overcoming Barriers to Accuracy
Technological
:
Equipment and system issues have been largely resolved.
Administrative:
Implementation of new reporting system and revised reporting methodology is under way.
Customer Behavior:
Efforts to improve compliance – education, outreach, more inspections, new inspection application.
Slide34
Tap Data – 2014
2014
College
ECO
NECO
Total
Total Recorded Trips
4,876,375
7,272,073
458,175
12,606,623 Local^ 3,599,789 3,336,552
307,713
7,244,054
Express^
632,074
1,872,283
28,731
2,533,088
Regional^
554,172
1,147,072
105,425
1,806,669
Airport^
90,340
916,166
16,306
1,022,812
Value of Recorded Trips*
$
14,968,263
$31,211,267
$
1,415,951
$47,595,481
Revenue Received
$
14,639,207
$
21,220,158
$
893,874
$
36,753,239
^ Classification based on fare level for first boarding
* A significant portion of trips was not recorded
Slide35
Tap Data – 2015
2015
College
ECO
NECO
Total
Total Recorded Trips
4,690,622
7,522,204
495,761
12,708,587 Local^ 3,605,536 3,589,237
348,206
7,542,979
Express^
492,440
1,801,369
31,848
2,325,657
Regional^
499,787
1,149,105
97,283
1,746,175
Airport^
92,859
982,493
18,424
1,093,776
Value of Recorded Trips*
$
14,144,279
$
32,308,862
$ 1,476,436
$ 47,929,576
Revenue Received
$
14,025,492
$
22,480,301
$
1,044,758
$
37,550,551
^ Classification based on fare level for first boarding
* A significant portion of trips was not recorded
Slide36
Tap Data – 2016
2016
College
ECO
NECO"
Total
Total Recorded Trips
4,693,320
7,978,810
478,726
13,150,856 Local^ 3,641,434 4,528,721
337,719
8,507,874
Regional^
955,128
2,586,757
120,396
3,662,281
Airport^
96,758
863,332
20,611
980,701
Value of Recorded Trips*
$
14,940,768
$
31,823,290
$
1,421,046
$
48,185,105
Revenue Received
$
13,943,286
$
27,621,821
$
1,045,391
$
42,610,498
^
Classification based on fare level for first boarding
* A significant portion of trips was not recorded
Slide37
Data Provided to the Consultant
Boarding data from
fareboxes
by service class, by route, and by time-period (peak/off-peak) on a month by month and annual basis for weekday and weekend services
Recent
Ridecheck
and
Standcheck
data (observed ridership) for most of RTD’s routes will be available on an as-needed basisRecent sales data for all RTD fare mediaRecent EcoPass sales data and trendsSystem and route maps and schedulesRTD’s Service StandardsEstimates of fare recovery by route - currently available for 2015Origin/Destination surveysCustomer Satisfaction surveys (2017 Survey underway)Fare Study Recommendation (2016), Equity Analysis and final reportEcoPass, College, and other fare-related contracts and agreements
Smartcard tap data
Slide38
EquityAn overview of RTD’s view of fare equity
Slide39
Equity
The Federal Transit Administration (FTA) requires an equity analysis of any fare change per Title VI of the Civil Rights Act of 1964 and Environmental Justice (E.O. 12898).
A fare
equity analysis is an evaluation of fare
changes
for discriminatory effects called:
Disparate Impact
- a significantly disproportionate percentage of
benefits/adverse
effects absorbed by minority persons
Disproportionate Burden – a significantly disproportionate percentage of benefits/adverse effects absorbed by low-income persons.A difference in impact ≥5% is considered to be significantly disproportionate.
Slide40
Equity Analysis Framework
Analysis
: Analyze the
proposed
fare change for impacts absorbed by minority and low-income populations.
Compare
average fare
of minority and
non-minority rider
Compare average fare of low-income and non-low-income riderManage Disparities: Avoid, minimize and mitigate identified disparate impact and
disproportionate burden.e.g. not raising fares at all, reducing services, etc…
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DownloadNote - The PPT/PDF document "RTD Pass Program Portfolio:" is the property of its rightful owner. Permission is granted to download and print the materials on this web site for personal, non-commercial use only, and to display it on your personal computer provided you do not modify the materials and that you retain all copyright notices contained in the materials. By downloading content from our website, you accept the terms of this agreement.
Presentations text content in RTD Pass Program Portfolio:
RTD Pass Program Portfolio: The Current State
An Overview of RTD Pass
Programs
June 6, 2017
Slide2Outline
The Budget
Pass Programs By The Numbers
Equity
Slide3The BudgetHow fare revenue and pass programs fit into the big financial picture
Slide4The Purpose of Fares
Fare revenue is used to offset the cost of operating and maintaining transit services (e.g. bus
and rail) and facilities (e.g. bus stops, shelters, Park-n-Rides, maintenance facilities).
Fare
changes
are intended to increase revenue in response to actual or forecasted increases in operation and maintenance costs
.
An objective is to minimize the ridership loss involved in fare increases.Operating costs are identified and forecasted through:Strategic Budget Plan (SBP)FasTracks Annual Program Evaluation (APE)
Slide5Purpose of the SBP
5
Slide6Overview of the SBP
6
Slide72018 – 2023 SBP
Development Process
7
Slide8Annual Program Evaluation (FT)
8
Slide9Fare Revenue Targets
2016 Financial Plan
Forecast Farebox Revenues -
2018-2023
(thousands of dollars)
Year
Base
FasTracks
Total
2018
$117,520$36,172$153,6922019$129,272$44,013$173,285
2020
$129,272
$46,061
$175,333
2021
$129,272
$47,454
$176,726
2022
$142,199
$53,647
$195,846
2023
$142,961
$55,146
$198,108
Slide10Deferred Projects
Deferred
Projects
Estimated
Cost
North Boulder Park-n-Ride
and Bus Transfer Center
$3.3
million
I-25 & Broadway Infrastructure Improvements$9 millionRouteMatch Software Replacement (Access-a-Ride) $2 millionSupport and Service Vehicles (e.g. tow trucks)$3.8 millionParking Structure @ Mineral Park-n-Ride$11.2 millionBus Wash Replacement @ East Metro$1.6 millionBelow is a sample list of projects deferred through the SBP process.
Slide11Pass Programs by the Numbers
An Overview of pass programs including 2016 revenue, distribution and smart card tap data.
Slide12Current Fare Structure
12
Fare Type
Local Bus &
Rail
Regional
Bus & Rail
Airport Bus &
RailCash (includes free one-way transfers)$2.60/$1.30$4.50/$2.25$9.00/$4.50MyRide One-way Trip $2.35/
$1.15$4.25/$2.10$8.75/$4.35Day Pass$5.20/$2.60$9.00/$4.50Included in Regional FareDay Pass Book$26/$13$45/$22.50
Included in Regional Fare
10-Ride Ticket Book
$23.50/
$11.75
$40.50/
$20.25
Included in Regional Fare
Monthly
Pass
$99/
$49
$171/
$85
Included in Regional Fare
ValuPass
(Annual)
$1,089/
$49
$1,881/
$935
Included in Regional Fare
Legend: Full Fare/
Discount Fare
Slide13Base Discount Fare Policy
With proof of eligibility, RTD offers a
Discount Fare
and
Free Fare
on bus and rail services
Discount Fare (Half Fare/50% Discount)
Seniors: 65+Years Old (
Federal Requirement)Individuals with Disabilities (Federal Requirement)Medicare Recipients (Federal Requirement)Elementary, Middle and High School Students, ages 6-19Free
Children 5 & underAccess-A-Ride user and their assistantActive duty members of the U.S. militaryLaw Enforcement and 1st Responders13
Slide14Slide15Pass Programs – Portfolio Summary
CollegePass
EcoPass
Business
EcoPass
Neighborhod
EcoPass
(NECO)Master Contract EcoPassFlex PassNonprofit
15
Slide16Pass Programs – Portfolio Summary
Slide17CollegePassAn annual program based on a school year that allows students to utilize all of RTD’s regular services including trips to and from the airport
The student receives a photo ID smart card
CU Boulder and
Auraria
priced from ridership data (prior to smart card).
All other schools per student per semester fees determined by survey.
Cost is passed to students via tuitions and fees.
Each school determines eligibility - e.g. Some schools may only include full time students.
Program
# of Participants# of Eligible PassesRevenue Per PassCollegePass9200,000
$69.72
Slide18CollegePass Program Administration Personalize smart cards for students with photo and name – RTD provides card stock
Track card inventory and card numbers issued to students
Create riders and assign cards – individually or via bulk
Manage riders – suspend ineligible students (makes rider inactive)
Manage cards – suspend or deactivate for ineligible or replacements
Coordinate with multiple offices and schools on the campus to obtain the information needed to manage the accounts - time consuming and cumbersome
Provide lists to RTD each semester/quarter for account management support
Provide enrollment census to RTD each semester/quarter
RTD Market Dev. Staff assists coordinators who provide required data
Slide19EcoPass
An annual program based on a calendar year giving employees access to all regular services including Airport Service
The employee receives a photo ID smart card
Prepaid program – some payment plan options available
The company and RTD enter into a contract and pricing is determined by the
location (SLA)
of the company and the total
number of employees
. Contract minimums apply All full time employees must be included with the option to include or exclude all part time employeesGuaranteed Ride Home is included with the EcoPass program
ProgramParticipants# of Eligible PassesRevenue Per PassBusiness EcoPass - Individual
751112,953 $234.36
Slide20Slide21EcoPass Administration Create new riders – individually or bulk
Manage riders – suspend ineligible employees (makes rider inactive)
Manage cards – suspend or deactivate for ineligible or replacements
Order cards for riders via the smart card web portal (one portal per employer location), or by issuing an authorization form to send the employee to an RTD.
Authorize Guaranteed Ride Home trips for employees
Headcount Variance Reports mid-year
Providing documentation for annual renewals and/or at RTD’s request
RTD Market Dev. Staff assists coordinators who provide required data
Slide22Neighborhood EcoPass (NECO)
Provides the same benefits to neighborhood residents as the EcoPass does for employees
A neighborhood must be represented by either a county or city government or a registered homeowners/neighborhood association
There is an
annual per household price,
prepaid by neighborhoods
Any new neighborhoods, or additional blocks to existing neighborhoods after 2009 are surveyed to determine the per household pricing.
There are 3 pricing zones in Boulder for neighborhoods that joined before 2009.
There are additional rules related to new developments and contract minimums.
ProgramParticipants# of Eligible PassesRevenue Per PassNeighborhood EcoPass55
13,390 $78.07
Slide23Neighborhood EcoPass AdministrationCreate new riders – individually or via bulk
Manage riders – suspend ineligible residents (makes rider inactive)
Manage cards – suspend or deactivate for ineligible or replacements
Order cards for riders via the smart card web portal, or by issuing an authorization form to send the resident to an RTD outlet –rider must be created first- NOTE: all replacements must be done in person
Guaranteed Ride Home
not included
with NECO
Providing documentation for annual renewalsManage collection of funds from residents
Slide24EcoPass Master Contract
Master Contract agents may select from three participation options. The minimum Master contract amount per agent is $10,000 per year. Employers and employees may not be charged for the passes.
The businesses must be located within defined boundaries that are contiguous
Guaranteed Ride Home included with the exception of the CAGID contract covering downtown Boulder
Master Contract agent contracts with RTD
Master Contract agent manages all employers within its boundaries
Program
Participants
# of Eligible Passes
Revenue Per PassBusiness EcoPass - Master Contracts (6 Contracts)1,579
8,450 $136.18
Slide25EcoPass Master Contract Administration Create new riders – individually or via bulk – must also include the company name in the rider profile as there are multiple companies
Manage riders for multiple companies – suspend ineligible employees (makes rider inactive)
Manage cards for multiple companies – suspend or deactivate for ineligible or replacements
Issue an authorization form to send the employee to an RTD outlet – Master Contract Coordinators choose to not order through the portal due to difficulties with card distribution
Share communications with multiple employers – CAGID as 1200 companies
Providing documentation for annual renewals and/or at RTD’s request
Slide26FlexPass
An annual pass program that can be customized to meet the needs of the employer and employees offering up to three different discounts. Employer can chose one, two or all three
RTD works with companies to select the plan that fits best
The company will sign a revolving contract
Some or all of the employees may participate (opt-in model)
Employees place monthly orders and employers approve each month
Prepaid per monthly order
Monthly passes are mailed to employees or business prior to the month of usage
Program
# of Participants# of Eligible PassesRevenue Per PassFlexPass (Monthly Pass)
26031,693 $119.56
Slide27FlexPass Administration Employees receive a monthly
pass - local
or regional
Each month, employees order through the
FlexPass
site by selecting the company via a dropdown menu
Each month the company approves the order through the
FlexPass
site Payment is determined by the options selected by the company. It can be shared between employee and employer, a pre-tax payroll deduction can be set up. There are a variety of choicesAll ordering has a cut off date, if the dates are missed, the orders are cancelled
Slide28Nonprofit Program
Nonprofit and government agencies purchase Day Pass ticket books, 10 Ride ticket books and monthly passes at a 50% Discount
A
gencies can recover 100% the discount price of media
The entire program is capped at $6.8 million face value (the cap was exceeded in 2016)
Agencies offer discounted media to income eligible customers only
Individuals from households with income ≤185% of the Federal Poverty Guidelines
Passes
Face Value
Net Sales Amount (50%)% of Total
Revenue Per Pass/Ticket10-Ride Tickets$ 2,474,518 $ 1,237,259
33%
$9.96
Day Passes
$ 228,054
$ 114,027
3%
$11.74
Monthly Passes
$4,792,554
$2,396,277
64%
$38.36
Total
$7,495,126
$3,747,563
100%
Slide29Monthly Revenue Per Pass
EcoPass
EcoPass
-Master
NECO
CollegePass
FlexPass
Nonprofit
%
of Local Monthly Pass Price - $99 19.73%
11.46%
7%
6%
121%
39%
%
of Regional
Monthly Pass Price - $171
11%
7%
4%
3%
70%
22%
Slide30Fare Use - 2015 On-Board Survey*
*Fare structure and media changed in 2016
Slide31Tap Data
Slide32Barriers to Accuracy – The Limitations of Tap Data
Based on ridership statistics and customer survey data, we estimate that between 20% and 30% of trips taken with smart cards in 2014-2016 were not recorded and/or
reported
.
Barriers to accuracy include:
Technological
:
Equipment and system issues resulted in unsuccessful taps
Example: Cards could not be re-chargedAdministrative: Challenges with data integrity and reporting methodology.Examples: Calculation of transfer valueCustomer Behavior: A significant portion of passengers did not tap, especially on rail.Example: Customer not aware of the requirement to tap since pass is pre-paid.
Slide33Overcoming Barriers to Accuracy
Technological
:
Equipment and system issues have been largely resolved.
Administrative:
Implementation of new reporting system and revised reporting methodology is under way.
Customer Behavior:
Efforts to improve compliance – education, outreach, more inspections, new inspection application.
Slide34Tap Data – 2014
2014
College
ECO
NECO
Total
Total Recorded Trips
4,876,375
7,272,073
458,175
12,606,623 Local^ 3,599,789 3,336,552
307,713
7,244,054
Express^
632,074
1,872,283
28,731
2,533,088
Regional^
554,172
1,147,072
105,425
1,806,669
Airport^
90,340
916,166
16,306
1,022,812
Value of Recorded Trips*
$
14,968,263
$31,211,267
$
1,415,951
$47,595,481
Revenue Received
$
14,639,207
$
21,220,158
$
893,874
$
36,753,239
^ Classification based on fare level for first boarding
* A significant portion of trips was not recorded
Slide35Tap Data – 2015
2015
College
ECO
NECO
Total
Total Recorded Trips
4,690,622
7,522,204
495,761
12,708,587 Local^ 3,605,536 3,589,237
348,206
7,542,979
Express^
492,440
1,801,369
31,848
2,325,657
Regional^
499,787
1,149,105
97,283
1,746,175
Airport^
92,859
982,493
18,424
1,093,776
Value of Recorded Trips*
$
14,144,279
$
32,308,862
$ 1,476,436
$ 47,929,576
Revenue Received
$
14,025,492
$
22,480,301
$
1,044,758
$
37,550,551
^ Classification based on fare level for first boarding
* A significant portion of trips was not recorded
Slide36Tap Data – 2016
2016
College
ECO
NECO"
Total
Total Recorded Trips
4,693,320
7,978,810
478,726
13,150,856 Local^ 3,641,434 4,528,721
337,719
8,507,874
Regional^
955,128
2,586,757
120,396
3,662,281
Airport^
96,758
863,332
20,611
980,701
Value of Recorded Trips*
$
14,940,768
$
31,823,290
$
1,421,046
$
48,185,105
Revenue Received
$
13,943,286
$
27,621,821
$
1,045,391
$
42,610,498
^
Classification based on fare level for first boarding
* A significant portion of trips was not recorded
Slide37Data Provided to the Consultant
Boarding data from
fareboxes
by service class, by route, and by time-period (peak/off-peak) on a month by month and annual basis for weekday and weekend services
Recent
Ridecheck
and
Standcheck
data (observed ridership) for most of RTD’s routes will be available on an as-needed basisRecent sales data for all RTD fare mediaRecent EcoPass sales data and trendsSystem and route maps and schedulesRTD’s Service StandardsEstimates of fare recovery by route - currently available for 2015Origin/Destination surveysCustomer Satisfaction surveys (2017 Survey underway)Fare Study Recommendation (2016), Equity Analysis and final reportEcoPass, College, and other fare-related contracts and agreements
Smartcard tap data
Slide38EquityAn overview of RTD’s view of fare equity
Slide39Equity
The Federal Transit Administration (FTA) requires an equity analysis of any fare change per Title VI of the Civil Rights Act of 1964 and Environmental Justice (E.O. 12898).
A fare
equity analysis is an evaluation of fare
changes
for discriminatory effects called:
Disparate Impact
- a significantly disproportionate percentage of
benefits/adverse
effects absorbed by minority persons
Disproportionate Burden – a significantly disproportionate percentage of benefits/adverse effects absorbed by low-income persons.A difference in impact ≥5% is considered to be significantly disproportionate.
Slide40Equity Analysis Framework
Analysis
: Analyze the
proposed
fare change for impacts absorbed by minority and low-income populations.
Compare
average fare
of minority and
non-minority rider
Compare average fare of low-income and non-low-income riderManage Disparities: Avoid, minimize and mitigate identified disparate impact and
disproportionate burden.e.g. not raising fares at all, reducing services, etc…
Slide41Questions