PPT-Customer Engagement Group

Customer Engagement Group Meeting 13 Agenda 12 th June 2019 Location Ashbrook Court Prologis Park Central Blvd Coventry CV7 8PE 1 Content Timing Speaker Delivery Method 1 Welcome Declarations Of Interest amp Independence Statement. Ali . Al-. Shemery. arabnix. [at] . gmail. All materials is licensed under a Creative Commons “Share Alike” license.. http://creativecommons.org/licenses/by-sa/3.0/. 2. # . whoami. Ali . Al-. Shemery. VP Product Marketing. Dynamic Customer Engagement: . Leveraging Customer Engagement across Social Media and Voice Channels. “We believe that . 80-90%. of your . satisfied customers. can . easily leave . www.CapillaryTech.com1 Capillary’s Intelligent Customer Engagement™ (ICE) suite of software solutions integrates everything that retail marketers require to engage with their customers, weav Customer Data. Recap of the July 26, 2016 Meeting. Presentation material does not represent the views of the Joint Utilities Engagement Group as the group is still in discussion on these topics. Please do not redistribute this deck. . Customer Data. July . 26, . 2016. Presentation material does not represent the views of the Joint Utilities Engagement Group as the group is still in discussion on these topics. Please do not redistribute this deck. . Eammon. Murray. . eamonn.murray@landmarkconsulting.co.uk. Lisa . Pantelli. . lpantelli@webershandwick.com. Paul . Beesley. . paul@beyondtheory.co.uk. Bec. Richmond . rebecca.richmond@melcrum.com. Donna Agnew. Albuquerque Quality Network . April 21, 2016 . . Definition . Customer engagement. (CE) is an effect, a reaction, a connection, a response and/or an experience of . customers. with one another, with a company or a brand. The initiative for . committed. to their organization and their role in the customer experience.. . Oomph!. Good Leaders Get People to Believe in Them. Great Leaders Get People to Believe in Themselves. Molson Coors Brewing Company. Eammon. Murray. . eamonn.murray@landmarkconsulting.co.uk. Lisa . Pantelli. . lpantelli@webershandwick.com. Paul . Beesley. . paul@beyondtheory.co.uk. Bec. Richmond . rebecca.richmond@melcrum.com. Software Assurance Planning Services. Agenda. 2. Engagement Phases, Timeline, & Setup. Engagement Delivery. Engagement Closure. Resources. Engagement Phases, Timeline, & Setup. 3. 4. A Planning Services delivery is generally divided into 3 phases:. Software Assurance Planning Services. Agenda. 2. Engagement Phases, Timeline, & Setup. Engagement Delivery. Engagement Closure. Resources. Engagement Phases, Timeline, & Setup. 3. 4. A Planning Services delivery is generally divided into 3 phases:. Putting the people who use our courts and tribunals at the heart of reform is fundamental for redesigned services. . One of the ways that we are doing this, as well as listening directly to people who use our services, is through a network of organisations. Sample Agenda. Session. Agenda Item. Time. Point Person. Session 1. Welcome, Agenda, Purpose, Objectives. 5 min. Facilitator. Why is Member Engagement Important?. Theory of Engagement Presentation. 15 min. Customer Data. Recap of the July 26, 2016 Meeting. Presentation material does not represent the views of the Joint Utilities Engagement Group as the group is still in discussion on these topics. Please do not redistribute this deck. .