Customer Engagement Group Meeting 13 Agenda 12 th June 2019 Location Ashbrook Court Prologis Park Central Blvd Coventry CV7 8PE 1 Content Timing Speaker Delivery Method 1 Welcome Declarations Of Interest amp Independence Statement ID: 769551
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Customer Engagement GroupMeeting 13 Agenda – 12th June 2019 Location – Ashbrook Court, Prologis Park, Central Blvd, Coventry CV7 8PE 1 ContentTiming SpeakerDelivery Method1Welcome, Declarations Of Interest & Independence StatementOfgem Methodology09:00- 09.30AllPrivate session – Forward & Executive Summary09:30 – 09:50Lead: Zoe McLeod, + All CEG2Forward & Executive Summary 09:50 - 10:30Mark Belmega, Dave Moon, Richard Court, Chris RisonPre-read materialBreak 10:30 - 10:453Private session – Commitments (Environment)10:45 – 11:15Lead: Janet W,Helen F Mike F, Tony D, Kerry M,Ian R3Private session - Commitments (Quality Experience)10:45 – 11:15Lead: Zoe Mc Simon G, Victoria P, Leslie S, Martin S, Rish C, Alison W4Commitments (Environment)11:15 – 12:45Richard Court, Dave MoonPre-read material4Commitments (Quality Experience)11:15 – 12:45Mark Belmega, Chris RisonPre-read materialLunch12:45 – 13:155Private session – Commitments (Network Resilience)13:15 – 13:45Lead: Simon G Rish C, Martin S, Alison W, Janet W, Mike F, Tony D5Private session – Commitments (Trusted)13:15 – 13:45Lead : Helen F Zoe Mc, Kerry M,Ian R, Leslie S, Victoria P, 6Commitments (Network Resilience) 13:45 – 15:15Dave Moon, Richard CourtPre-read material6Commitments (Trusted)13:45 – 15:15Mark Belmega, Chris RisonPre-read materialBreak15:15 – 15:307Private session – Managing Risk & Uncertainty15:30 – 16:00Lead: Helen F + All CEG7Managing Risk & Uncertainty16:00 – 17:00Mark Belmega, Dave Moon, Richard Court, Chris RisonPre-read material8CEG private session17:00 – 17:30All CEG MembersClose17:30
Customer Engagement GroupMeeting 13 Agenda – 13th June 2019 Location – Ashbrook Court, Prologis Park, Central Blvd, Coventry CV7 8PE 1 ContentTiming SpeakerDelivery Method1CEG reflections on Day 1 & summary09:00 – 10:00Lead: Zoe McLeodVerbal2Private Session – Cost & Efficiency10:00 – 10:30Lead: Helen F +All CEG2 Cost & Efficiency 10:30 – 12:00Mark Belmega, Dave Moon, Richard Court, Chris RisonPre-read materialBreak 12:00 – 12:153Private session – Building & Learning From The Past12:15 – 12:45Lead: Ian RSimon G, Leslie S, Zoe Mc, Mike F, Victoria P, Alison W3Private session - Assurance & Deliverability12:15 – 12:45Lead: Rish C, Helen F, Kerry M, Janet W, Martin S, Tony D4Building & Learning From The Past12:45 – 13:45Richard Court, Dave MoonPre-read material4Assurance & Deliverability12:45 – 13:45Chris Rison, Mark BelmegaPre-read materialLunch13:45 – 14:155CEG private session14:15 – 14:45All CEG Members5CEG reflections on Day 2 & summary14:45 – 16:00AllVerbalClose16:00