Customer Engagement Group

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Customer Engagement Group - Description

Customer Engagement Group Meeting 11 Agenda 10 th April 2019 Location - Room 0.22, Ashbrook Court, Coventry 1 Content Timing Speaker Delivery Method 1 Welcome, declarations of interest and independence statement ID: 768628 Download Presentation

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Customer Engagement Group




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Customer Engagement GroupMeeting 11 Agenda10th April 2019 Location - Room 0.22, Ashbrook Court, Coventry 1 ContentTiming SpeakerDelivery Method1Welcome, declarations of interest and independence statement09:00 to 09:10Lead: Zoe McLeodVerbal2Private session09:10 to 09.30Leads: Zoe McLeodIan Rowson & Simon GriewIntroduction & welcome to Howard Forster and Howard Higgins09:30 to 09:40Lead: Zoe McLeodBiographies3Historic performance/track record09.30 to 11.00Lead: Dave Moon & Adrian SwiftPre read material Break11:00 to 11:154Private session 11:15 to 11:45Leads: Zoe McLeod & Victoria Pelka5Vision and ambition 11:45 to 12:45Leads: Mark BelmegaClaire WiddPre read material Lunch12.45 to 13.306Responsible business strategy 13:30 to 15:00Lead: Mark BelmegaPre read material 7Private session15:00 to 15.30Lead: Zoe McLeodBreak 15:30 to 15:458Board Reflections on the session15:45 to 16:05Leads: Howard Forster & Howard Higgins9Review of minutes, actions and Challenge Log (by exception) 16:05 to 16:25Lead: Zoe McLeodLive via Egress 10Chair and member updates16:25 to 16.40Lead: Zoe McLeod/AllVerbal11Meeting review & next meeting16:40 to 17:00Lead: Zoe McLeodExercise


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