PPT-Service Tax on Hospitality Industry

By ASaiprasad BCom LLB ACA DISA AMIMA Advocate Meaning of Hospitality Hospitality  is the relationship between the guest and the host or The act or practice of being hospitable . Chapter . 15. Copyright © 2010 by John Wiley & Sons, Inc. All Rights Reserved. SERVICE. In an industry that is part of the larger service industry, the delivery of good service is vital. Word of mouth (good or bad) emanates from the service experience that a customer has. Chapter 1 – Defining Hospitality and Tourism. Segments of Hospitality & Tourism. Lodging. Food Service. Travel. Tourism. Sports & Entertainment Events. Hospitality Industry. Group of businesses composed of establishments related to lodging and food-service management. . of Hospitality. Objectives. Explain . the importance of the hospitality industry to the economy.. Describe . the diversity of the hospitality industry.. Differentiate . among the five segments and give an example of one business in each.. Chapter . 1. Copyright © 2010 by John Wiley & Sons, Inc. All Rights Reserved. What Is Hospitality?. Many peoples’ definition of hospitality extends only to restaurants and hotels. In reality, it goes far beyond this and includes any organization that provides food, shelter and other services to people away from home. The Big Picture: The Hospitality Industry. Restaurant and foodservice operations are part of the hospitality industry. Hospitality is part of the travel and tourism industry.. Travel and tourism. is the combination of all of the services that people need and will pay for when they are away from home.. STUDENT ENGAGEMENT IN MUSIC FESTIVAL PLANNING, A CASE STUDY. Chay Runnels, . Ph.D. Hospitality Administration, School of Human Sciences, Stephen F. Austin State University. Students in the SFASU Hospitality Administration Program need guided hands-on experience in the meeting planning industry to prepare them for internships and the workplace. Standard 1. What is Hospitality?. “The reception and entertainment of guests, visitors, or strangers with liberality and good will”.. Oxford English Dictionary. Three Main Objectives of Hospitality. The Big Picture: The Hospitality Industry. Restaurant and foodservice operations are part of the hospitality industry. Hospitality is part of the travel and tourism industry.. Travel and tourism. is the combination of all of the services that people need and will pay for when they are away from home.. Chapter . 21. Copyright © 2010 by John Wiley & Sons, Inc. All Rights Reserved. SERVICE. In an industry that is part of the larger service industry, the delivery of good service is vital. Word of mouth (good or bad) emanates from the service experience that a customer has. Teaching . and. . learning. material A1.1, A1.2, A1.3, A2.1, A2.2. Welcome and introduction. Introductions. Housekeeping. Health & safety. Phones. Breaks and lunch. Hospitality industry sectors. Chapter 1 – Part 1. Bellringer. What do you think of when you hear the word Hospitality?. Hospitality Industry. Hospitality – means meeting the needs of guests with kindness and goodwill. . Hospitality Industry – Provides services to people away from home. . Importance of Quality Service. Quality Service. Universal customer expectations include:. To be treated with dignity and respect. To have their requests be handled accurately and efficiently. Honesty in menu descriptions. Adapting CloudApper could automate your manual way of dealings with customers and add competitive advantage to your business.

Learn more: https://shorturl.at/NaKAj goal. Provide you with a better . u. nderstanding and knowledge of the hospitality . i. ndustry. What is it. Focusing on hotels. Careers. Education. Engaging & Interactive. Why are you here today?.