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INTERNATIONAL CONFERENCE INTERNATIONAL CONFERENCE

INTERNATIONAL CONFERENCE - PowerPoint Presentation

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INTERNATIONAL CONFERENCE - PPT Presentation

KRASNOYARSK RUSSIA 2527 September 2019 The customer questions autogeneration and their ranking in ecommerce system Conference on Applied Physics Information Technologies and Engineering ID: 804391

questions auto probabilities based auto questions based probabilities products category conference stage approach 2019 generation subjective textrank generated dyulicheva

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Slide1

INTERNATIONAL CONFERENCE

KRASNOYARSK, RUSSIA

25-27 September 2019

«The customer questions auto-generation and their ranking in e-commerce system»

«Conference on Applied Physics, Information Technologies and Engineering» APITECH-2019

Yu Yu Dyulicheva

Slide2

Problem statement

The task of developing intelligent services and intelligent assistants to help make the best product choice for customers need is becoming one of the top priorities in e-commerce systems

how to auto-detect the names of product categories;how to select keywords that describe the products category as the basis for questions auto-generation;how to auto-generate subjective probabilities and how to range question;how to calculate the best category of products based on the 3-5 auto-generating questions.02

Slide3

Solution methods

Web-scraping

stagePre-processing stage based on TextRank algorithm and POS-taggingSubjective probabilities estimation stage. The subjective probabilities are estimated with

for positive

products review and with

for negative products reviewsEstimation and ranking of the auto-generated questions stageDetection of the best category stage based on Bayesian rule 03

Slide4

Conclusions

Results

, implementation04

approach to customer questions auto-generation;

approach to estimate subjective probabilities based on

TextRank algorithm approach to range auto-generated questions;

Slide5

Contacts

Yu

Yu DyulichevaAssistant Professor, Taurida Academy (Academic Unit) of V.I. Vernadsky Crimean Federal University, RussiaE-mail: dyulicheva@gmail.com

05

Conference on Applied Physics, Information Technologies and Engineering - APITECH-2019