PRESENTERS Area Managers Region 1 Kevin Kidd Region 2 Ruby Beezley Region 3 Larry Jowers Region 4 Susan Kozlowski Region 5 James Ramsey Region 6 Jenny Stephens Region 7 Laura Bethea ID: 904604
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ITA GUIDELINES TRAININGJune 2021
PRESENTERS:Area Managers:Region 1, Kevin KiddRegion 2, Ruby BeezleyRegion 3, Larry JowersRegion 4, Susan KozlowskiRegion 5, James RamseyRegion 6, Jenny StephensRegion 7, Laura BetheaTammy Wilkinson, WDD DirectorTracey SmithDonna Rowe Glenda AlexanderJes ThompsonKaren WilliamsJill Grant
Slide2ITA GUIDELINES TRAININGJune 2021
Welcome to the 2021 WIOA Individual Training Account Training Summit.
Slide3ITA GUIDELINES TRAININGJune 2021
These July 2021 WIOA Individual Training Account Guidelines supersede, replace, override, and in all ways negate any older versions of guidelines previously received. Please shred, burn or otherwise destroy any previous versions of ITA Guidelines as they are no longer applicable.
Slide4ITA GUIDELINES TRAININGJune 2021
Accounts established by the Department of Commerce, Alabama Workforce Development Division Board on behalf of the Workforce Innovation and Opportunity Act to assist Adult, Dislocated Worker and Youth participants in attainment of Training Services through scholarships will be calledIndividual Training Accounts (ITAs)
Slide5ITA GUIDELINES TRAININGJune 2021
Individual Training Accounts are not “entitlement programs”.The “need” for training must be indicated through the assessment process and documented in Case Notes and on the IEP/ISS.
Slide6ITA GUIDELINES TRAININGJune 2021
ITA participants are empowered through Career Exploration via Labor Market Information, Career Planning and Guidance provided by Career Center staff and Information found on the Eligible Training Provider List (ETPL) as they make a responsible decision deciding on training which best meets their occupational goals.
Slide7ITA GUIDELINES TRAININGJune 2021
Eligible Training Provider ListLocate approved training for WIOAIntegral part of pre-registration activities
Slide8ITA GUIDELINES TRAININGJune 2021
Eligible Training Provider ListProvides information on cost and length of trainingProvides information on success rates of training providers
Slide9ITA GUIDELINES TRAININGJune 2021
Eligible Training Provider ListCost information found on the ETPL will be entered by the providerThere will be no “lump sum” costs on the ETPL. All costs will be itemized
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Eligible Training Provider ListWill be updated yearlyETPL will be available to enter new Training programs or update info from July 1 through October 31 each program year
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Eligible Training Provider ListApproved programs will have a in the WIOA column Providers MUST be in business for 18 months to be added to the ETPL
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Eligible Training Provider ListPrograms MUST have 12 months of successful performance data to be added to the ETPLCredentials provided must be in alignment with the Alabama Committee on Credentialing and Career Pathways (ACCCP)
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Eligible Training Provider ListAre reasonable in cost in comparison with other training programs offered by other providers in a region, a local area, or throughout the StateTraining will lead to family sustaining wages as identified on the LLSIL 200% Poverty Level
Slide14ITA GUIDELINES TRAININGJune 2021
Eligible Training Provider ListPrograms funded solely by WIOA funds will be removed from the ETPLPrograms must award certificates during training and not wait for test results or National Certifications
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Eligible Training Provider ListTraining-related employment is the expected outcome for all programs on the ETPLProviding credentials is not enough, as all participants, must meet 2nd & 4th quarter entered employment
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Eligible Training Provider ListAll approved providers and programs will be placed in the drop-down in AW! When searching, whether by Provider or Program, all locations will be shown in the Service/Location box
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Eligible Training Provider List QuestionsJill Grant334-353-1041Jill.Grant@commerce.Alabama.govhttps://alabamaworks.alabama.gov/vosnet/drills/program/ApprovedPrograms.aspx
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Slide19ITA GUIDELINES TRAININGJune 2021
Individual Training Accounts will be provided for participants to fund training in high-wage and high-demand occupations that have potential for future growth, that align with ACCCP and which lead to economic self-sufficiency (200%).
Slide20ITA GUIDELINES TRAINING
June 2021CUSTOMER SERVICECustomers can be served at any Career Center regardless of the type of training they request within the Governors Local Workforce Area (GLWA)GLWA Career Centers can serve any Training Provider on the State of Alabama ETPL regardless of their location
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June 2021CUSTOMER SERVICEThere is no requirement of sequence of services, however suitability requirements must still be addressedSuitability can be addressed through workshops, assessment tests, etc.
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Slide23ITA GUIDELINES TRAININGJune 2021
COMPREHENSIVE ASSESSMENTAll ITA participants must receive a Comprehensive Assessment including:In-depth InterviewAcademic AssessmentAptitude/Interest InventoriesObjective Assessment Summary & Individual Employment Plan Service StrategyDashboard for Alabamians to Visualize Income Determination (DAVID)
Slide24ITA/IR GUIDELINES TRAININGJune 2021
IN-DEPTH INTERVIEWAn in-depth interview will be used to gather more specific information on a job seeker’s past work history, training and education previously received, levels of employability, and career goalsThe interview may also assist in identifying employment barriers and supportive service needs not discovered earlier so that appropriate referrals can be made for the customer
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ACADEMIC ASSESSMENTTABE The Test of Adult Basic Education (TABE) will be used for determination of basic skills levels for Adults, Dislocated Workers and Youth and should be administered by Adult Education PartnersAll ITA applicants will be given the TABE Locator Test to determine suitability for an ITA
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TABE Applicants MUST score “M” Level or higher on the TABE Locator Test to be considered for an ITAApplicants scoring less than M Level on the Locator will be referred to Adult Education programs for basic skills remediation
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TABEOnce applicants score M Level on the TABE Locator, they may be provided an ITAThere is no limit to the number of times an applicant can retake the Locator, as long as, they are actively receiving remedial services
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RECORDING ITA GRADE LEVELS IN AW! To record TABE scale scores in AW! Staff ProfilesCase Management ProfileAssessmentsBasic Skills Assessment After remediation, customers should retest, and upon reaching the required Locator Score, that information should be entered in AW!
Case
notes should state the customers deficiency and, upon remediation, their proficiency and readiness to be served in an ITA
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June 2021APTITUDES / INTEREST INVENTORIESThere are many acceptable diagnostic tools that may be used to determine occupational skills, abilities and aptitudes for all Adults and Dislocated Workers enrolled in an ITAMy Next Move (www.MyNextMove.org)My Skills My Future (www.myskillsmyfuture.org)Career Infonet: (www.careerinfonet.org)Career One Stop: (www.careeronestop.org
)
Key Train: (
www.keytrain.com
)
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June 2021APTITUDES / INTEREST INVENTORIESThe recommended tool used to determine Occupational Aptitudes, Interests, Skills and Abilities in Alabama is “MyNextMove” which is recommended by the U.S. Department of LaborMy Next Move (www.MyNextMove.org)
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Development of Objective Assessment Summary &Individual Employment Plan Service StrategyThe Individual Employment Plan (IEP) is an on-going strategy jointly developed by the participant and the Case Manager that identifies employment goals, achievement objectives, and a combination of services for the participant to determine career pathways leading to attainment of career objectives and achievement of employment goals
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Development of Objective Assessment Summary &Individual Employment Plan Service StrategyThe IEP/ISS/Case Notes document information considered when deciding to provide an ITA:Case Notes are an integral part of the IEP/ISS As participants progress through training the IEP/ISS/Case Notes are continuously updated and amended to record the participant’s progress toward stated goals
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Development of Objective Assessment Summary &Individual Employment Plan Service StrategyThe greater majority of ITA participants in Alabama are economically disadvantaged. ITA funding can not fully meet all financial needs of a participant enrolled in trainingMake sure you document all “Unmet Needs” of a participant in the Supportive Services section of the IEP and Case Notes
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Case NotesCase notes should be titled according to the nature of the contact or stage of the WIOA process the client is in. Generic Subject Lines should be avoided when entering notes (ex: “Monthly Contact” or “Client Contact”). Examples of Suitable Subject Lines for Case NotesWIOA EligibilityWIOA EnrollmentClient Start TrainingClient Completed TrainingCredentials/MSGs Received and EnteredTermination Received [Month] Monthly Contact
[Month] Follow Up
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DAVID - Dashboard for Alabamians to Visualize Income DeterminationsGood job training for an in-demand career can help increase earnings and raise the standard of living. Higher income from a new career can put the participant on a path toward self-sufficiency, which is when all bills are paid without having to rely on public assistance
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DAVID - Dashboard for Alabamians to Visualize Income DeterminationsMaking an informed choice can be difficult when enrolled in public assistance programs. As earnings increase, benefits from some of these programs can be lost, but this potential loss can be difficult to predict. This dashboard can help individuals better understand these changes
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DAVID - Dashboard for Alabamians to Visualize Income DeterminationsThis dashboard gives information about which in-demand careers likely to help overcome a loss of public assistance and leave individuals in a better position financially. The dashboard also shows how long it will take to achieve self- sufficiency on a chosen career path
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VALUE OF THE COMPREHENSIVE ASSESSMENTThe determination to provide ITA funds to an individual is based solely on the Comprehensive AssessmentNo such thing as “one and done”Stackable Credentials in a Career PathwayPrevious DegreesOut of date and no longer in demand.Change in Personal CircumstancesPrevious funding by WIOA/WIA/JTPA/CETA does not automatically rule out training
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Slide40ITA GUIDELINES TRAININGJune 2021
PRE-REGISTRATION ACTIVITIESAll Alabama Career Centers must have pre- registration activities/packets designed to assist in the career exploration portion of a comprehensive assessment that identifies a career pathway for a potential participantPre-registration packets must be returned in a timely manner if a potential participant expects to enter class in a timely manner
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PRE-REGISTRATION ACTIVITIESThese Pre-registration Activities should help potential students to think about the training they have requested and its value to themmake them think about the impact this decision will have on their lifestylehelp them think about their career pathway to future careersThese Activities should notbe designed to screen applicants outbe punitive in nature
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PRE-REGISTRATION ACTIVITIES EXAMPLESCareer Center WorkshopsLMI Exploration Online Workshops (i.e. KeyTrain)Partner WorkshopsCollege Catalog QuestionnaireReview of Course RequirementsCompletion of Remedial Course WorkCompletion of Prerequisite Course Work
Time Management Exercises
Child Care Verification
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ITA Pre-Registration ActivitiesCustomer Name: ________________________________ Career Specialist: ____________________________Date Given: _________________________________ Date to Return: _________________________________
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EQUAL OPPORTUNITY INFORMATION:All customers of the Career Centers and participants of the ITA Programs are guaranteed Equal Opportunity under the law as provided in the WDD/AWDA Workforce Innovation and Opportunities Act (WIOA) Grievance and Complaint ProceduresMake sure you cover this topic during ITA orientation, as well as, enrollment into ITA Individualized Career Services
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Slide46ITA GUIDELINES TRAININGJune 2021
GENERAL WIOA ORIENTATIONThese orientations should be conducted regularly and early enough to allow participants time to complete all necessary requirements for ITA enrollment These orientations should be advertised at the Career Center and through social media and may be conducted in several sessions depending upon the number of interested customers
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ITA OrientationPrior to entering training approved ITA participants must attend a mandatory ITA OrientationMay be conducted in a group setting or on an individual basis
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ITA OrientationRefer to ITA Guidelines Page 18 & 19 for topics to be coveredMake sure you discuss Follow-Up!!!Upon completion of Orientation, participants will sign the Training Rules and Responsibilities form.
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ITA OrientationParticipants are required to report each term to review, initial and date the Rules & Responsibilities formFailure to report, provide required information and sign the R&R form will result in a hold being placed on the participant’s funding
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FUNDS AVAILABILITY ITA funds are available for tuition and fees ONLYPell Grant, WIOA Supportive Services, or other funding will pay for books and suppliesIf the training is not Pell Grant eligible, the ITA will cover tuition, fees, books & supplies up to the maximum cost category amount
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FUNDS AVAILABILITYStudents are required to apply for the Pell grant, their letter of award will be proof of Pell eligibility or ineligibility If items are not required for every student in the program, regardless of funding source, they are not allowable costs for ITA participants
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FUNDS AVAILABILITYParticipants must be enrolled in training that results in job ready status at completion of 104 weeks or lessNo AS DegreesNo single subject training such as CPR, forklift operator, etc.No four-year degrees unless an exception is granted
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Funds Availability for Completion of a 4-year degreeOnly for extraordinary circumstances i.e., job lossApproved on a case-by-case basis through Area Management and WDDRequires a 3.0 GPACan be completed in 4 Semesters or lessHigh-Wage/High-Demand OccupationCurriculum must be on ETPLClient will still need to apply each program year
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Funds Availability for ONLINE COURSESTraining program must be on the ETPL100% of required courses may be taken on-line Online Training is only available for institutions with a physical location within the State of Alabama.
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UNAVAILABILITY OF FUNDS WIOA does not pay for the following:Retakes of failed or dropped coursesCourses not required by the curriculumRemedial, general studies or pre-requisitesNon-credit courses of any kindTraining that does not lead to a recognized Credential
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UNAVAILABILITY OF FUNDSITA Funds will no longer pay for:Tools and Equipment (if the participant receives Pell Grant funding)Textbooks (if the participant receives Pell Grant funding)More than 4 (four) semesters of training(FIRST 1 or 2 semesters of a 5-6 semester program must be covered by Pell Grant or other funds)
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UNAVAILABILITY OF FUNDSITA Funds will no longer pay for:After-graduation, expenses such as certification or licensing fees will no longer be paid by ITA fundsStudents may apply for supportive services assistance with costs associated with certification tests, fees and licensures
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FULL-TIME AND YEAR-ROUND TRAININGCourses must be full-time and allow for year-round attendanceInability to schedule classes can constitute a break in training
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FULL-TIME AND YEAR-ROUND TRAININGParticipants must ensure they schedule a minimum of 12 hours per semester (full-time)Failure to schedule full-time classes may result in an inability to complete within the 4 semesters
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FULL-TIME AND YEAR-ROUND TRAININGITA’s provide technical/occupational-specific skills training that leads to the attainment of a technical degree, certificate or license in 4 semesters of training (or less)Contracts may exceed 4 semesters total only in extraordinary circumstances
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FULL-TIME AND YEAR-ROUND TRAININGIn extraordinary circumstances participants may not complete in the allotted time of their contractExtensions may be requested Submit your requests in writing to your Area Manager to submit to WDD (If approved, state the reason for the extension in comments when you amend the contract to extend the end date)A full explanation of the circumstances must be provided in the written request to include training type, reason for delay in completion, additional costs, etc.
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RE-ENROLLMENT IN AN ITAParticipants previously served on an ITA who failed to complete training may be considered for re-enrollmentGrades, attendance, Case Management notes and special circumstances will be taken into consideration
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RE-ENROLLMENT IN AN ITAFunds previously expended will be deducted from the maximum allowable amount for the current cost categoryContract should be written for the remaining time and funds
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June 2021TRAINING COSTS AND UNMET NEEDSParticipants will be counseled on cost-effective training options.Participants are responsible for any costs in excess of funds made available for the ITA ContractParticipants are provided information on other funding sources including Pell Grant, Scholarships, Supportive Services, etc.
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June 2021TRAINING COSTS AND UNMET NEEDSParticipants must complete a Pell Grant application for each school yearParticipants will be counseled regarding student loan indebtednessCase Manager will document un-met needs on the IEP/ISS
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Slide67ITA GUIDELINES TRAININGJune 2021
ITA Enrollment ProceduresParticipants will not be enrolled with a training provider until the Career Center has received approved contract from WDDCareer Center staff will notify both the participant and the training provider of contract approvalParticipants should receive Career Services while awaiting contract approval (Place info in case notes)Services provided, such as Career Guidance, Job Shops, etc. will be entered in the electronic data base and case notes
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ITA Enrollment ProceduresParticipants should be made aware, during orientation to the ITA process, that it is their responsibility to report their attendance on the first day of class to their Case ManagerCase Manager should check with the participant and/or Training Provider within 24 hours to ensure participant reported to training as scheduled
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Failure to ReportNot reporting to the Training Provider on the first day of scheduled training can result in a Failure to Report (FTR)“Dropped Out” Completion Code should be entered in the closing tab of the 300 activity in AlabamaWorks!DO NOT USE the “Dropped Out” Completion Code for any other reason than FTR
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Failure to Report Failure to Report should be reported to the ITA email and Training Provider immediately upon determination by Career Center staffITA Payment Unit will wait 7 calendar days before processing payment to give Career Center staff adequate time to verify participant has reported to training or failed to report to trainingThis does not mean Career Center staff have a week to submit a Failure to Report
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Vacating an ITA Termination Form will provide completion and job placement information Must be submitted within 2 weeks of separation from trainingCareer Center staff will complete and submit based on verified information
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Vacating an ITA MSGs MUST be entered before showing the training service is completed and before the closure is createdORTHEY ARE NOT COUNTED TOWARDS PERFORMANCE
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Slide74ITA GUIDELINES TRAININGJune 2021
TAA Co-EnrollmentCo-Enrollment for TAA participants is for all Trade Act Services provided at the Career Center whether TRA, ATAA or RTAA When TAA participants come to the Career Center to utilize their trade act benefits, the Labor Exchange/TAA staff will always refer potential trainees to their WIOA counterparts for wrap around individualized career services
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TAA Co-EnrollmentWIOA Case Managers will determine WIOA eligibility, complete assessments, and enter basic assessment information for TAA participants WIOA will enroll TAA clients into Career Center services (individualized services) using code assigned by AW!
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TAA Co-EnrollmentParticipants will then be "handed back" to Labor Exchange staff who will complete training enrollment, IEP, case management services, monthly benchmark contacts, per semester in-person benchmark meetings to gather grades and scheduling information, completion outcomes, employment information, and follow-upIf a training waiver is issued, TAA staff will provide case management services until training becomes available
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Slide78ITA GUIDELINES TRAININGJune 2021
CASE MANAGEMENT & COMMUNICATIONCase Management/Communication begins at registration into Individualized Career Services and continues as long as participants receive any services provided by the Alabama Career Center, WIOA funded partners and non-WIOA funded partners
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CASE MANAGEMENT AND COMMUNICATIONCase manager will:Thoroughly document all actions in Case Notes and enter services to support decisions and activitiesServices entered will be reflected on the IEPProvide written evidence of a working relationship between participants and staff
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CASE MANAGEMENT AND COMMUNICATIONCase Management notes are electronic and are maintained in participant’s electronic files for a period of 9 years from last date of service
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Progress ReportsCommunication between ITA participants and Career Center staff is essential to the success of the individual and the maintenance of the training accountThe initial progress report should be accomplished by the end of the first month of training
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Progress ReportsProgress reviews are required monthly and can be accomplished by PhoneTextEmailSocial mediaIn person at center or training provider
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Progress ReportsThe requirement for monthly contact must also be met for Youth who are co-enrolled with a Youth Service Provider and an ITAGrades and supportive services needs must be discussed at every monthly contact and documented in case notes
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Progress ReportsIn person progress reviews are required no less than once per semester/term and participants will provide GradesSchedulesPell Grant information Sign Rules & Responsibilities Current contact information
Slide85ITA GUIDELINES TRAININGJune 2021
PROGRESS REPORTSParticipants who fail to make their regularly scheduled progress reviews and provide documentation of progress will have a hold placed on their Individual Training AccountContinued failure to make progress reviews will result in the loss of remaining funds budgeted for the ITA
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In Progress Measurable Skills GainA reportable performance measure for WIOA that must be entered each quarter Reported in Real TimeParticipation in an education or training program that leads to a Credential and/or employment must have MSGs reportedDocuments achievements toward credential or employment Must be
documented in
AlabamaWorks
!
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In Progress Measurable Skills GainExamples of In Program MSGs for ITAEducational Functioning Level gainHigh School DiplomaGED attainmentCollege-level course completion in CHOSEN Career PathwayCollege-Level Math or English course completionCredit accumulation of 12 semester hoursCredit accumulation of 24 semester hours
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Slide89ITA GUIDELINES TRAININGJune 2021
BREAK IN TRAINING PROCEDURESThere is no longer a Plan Gap for participantsHowever, participants may have a break in training for any number of reasons (child birth, military, sickness, class failure, etc.)
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BREAK IN TRAINING PROCEDURESMonthly contacts must continue during the break in training and must be documented in case notes and servicesCase Managers will assist participants during a break in training with referrals to supportive services in an effort to assist them in returning to training as quickly as possible
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BREAK IN TRAINING SERVICEBreak in Training ARE NOT to be used for participants who are unable to schedule a class for any particular semesterExtend ITA Contract end date as necessary
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Slide93ITA GUIDELINES TRAININGJune 2021
COMPLETION OF TRAINING SERVICESAll WIOA services will be closed at the completion of trainingMSGs will be entered before closing the training servicesStaff should verify information with Training Provider to complete termination forms
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COMPLETION OF TRAINING SERVICES Multiple Outcomes can be recordedCertificates from training completionUnofficial Transcript InformationLicenses or degreesAll outcomes must be linked to Training Provider
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COMPLETION OF TRAINING SERVICESAll outcome information should be reported in the electronic system in real timeOutcome information can be placed in the data system after the services are completedTracking, reporting employment attainment, and follow-up services will be documented in Case Notes and in the Follow Up tab each quarter
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Training Related EmploymentDefined as employment in which the individual uses a substantial portion of skills taught in the training received Must be the expected outcome of any ITA provided reportable itemEntered into AW! under the closure tab/employer information and again under the follow up tabs
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Training Related EmploymentNew Hire information can be used as a source O*Net Crosswalks are available to document and report training related outcomes O*Net code must be entered in job information as well as the Follow Up tab
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Training Related EmploymentIf the occupation code matches the training O*Net Code the system will automatically answer training related as “Yes”If the occupation code does not match, but the job uses skills directly related to training, case managers can answer training related as “Yes”The case managers answer will override the system
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ITA OUTCOMES AND PERFORMANCE for ADULTS AND DISLOCATED WORKERSEmployment Rate 2ND Quarter:Measured in the 2nd quarter after the exit quarterBased on UI Wage Data or WRIS Data BaseSupplemental Data may be consideredEmployment Rate 4TH Quarter:Measured in the 4th quarter after the exit quarter
Based on UI Wage Data or WRIS Data Base
Supplemental Data may be considered
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ITA OUTCOMES AND PERFORMANCE forADULTS AND DISLOCATED WORKERSMedian Earnings:Only Measured in the 2nd quarter after the exit quarter Based on UI Wage Data or WRIS Data BaseSupplemental Data may be consideredMeasurable Skills Gains (In-Progress):Measured in real time!NOT EXIT-BASED!Measured EACH PROGRAM YEAR, but reported each quarter
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ITA OUTCOMES AND PERFORMANCE forADULTS AND DISLOCATED WORKERSCredential Rate: Measured in the 4th quarter after the exit quarterDiplomas, GEDs, LicensesPostsecondary DegreesIndustry Recognized CertificationMeasurable Technical or Occupational SkillApprenticeship CertificateIndicates an individual has mastered competencies and knowledge
relevant to the labor market
.
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ITA OUTCOMES AND PERFORMANCE forADULTS AND DISLOCATED WORKERSWhen recording the date that the degree/certificate or credential was attained, enter the date indicated on the degree, certificate, or credential.
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ITA OUTCOMES AND PERFORMANCE forADULTS AND DISLOCATED WORKERSCredentials are issued by: Accredited Educational InstitutionsHS Diploma, AAS Degree, BS Degree, GED, Job CorpsState-approved Training ProvidersOTR Driver, Welding , and Pre-apprenticeship ProgramsState-approved Licensing AgenciesCDL, LPN, CNA, EMT, Cosmetologist/Barber, Industry-recognized Training AssociationsMicrosoft TrainingRegistered Apprenticeship Programs
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ITA OUTCOMES AND PERFORMANCE forADULTS AND DISLOCATED WORKERSCredential RateNOT a Credential:Single-skill Certificate (Forklift Operator, CPR, Driver License)Certificates of AttendanceWork Readiness Certificates/Work Keys CertificatesReady to WorkCRCsHigh School Certificate of CompletionHigh School Certificate of Attendance
Employer Certificates (OSHA 10 Hr. Card)
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Slide106ITA GUIDELINES TRAININGJune 2021
ITA OUTCOMES/PERFORMANCE for YOUTHPlacement in Employment, Training or Education Rate 2nd Quarter:Measured in the 2nd quarter after the exit quarterBased on UI Wage Data or WRIS Data BaseSupplemental Data may be consideredPlacement in Employment, Training or Education Rate 4th Quarter:
Measured in the 4
th
quarter after the exit quarter
Based on UI Wage Data or WRIS Data Base
Supplemental Data may be considered
Slide107ITA GUIDELINES TRAININGJune 2021
ITA OUTCOMES/PERFORMANCE for YOUTHMedian Earnings:Only Measured in the 2nd quarter after the exit quarter Training related performance is counted as wellBased on UI Wage Data or WRIS Data BaseSupplemental Data may be consideredMeasurable Skills Gains (In-Progress):Measured in real time!
NOT EXIT-BASED!
Measured EACH PROGRAM YEAR, but reported each quarter
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ITA OUTCOMES/PERFORMANCE for YOUTHCredential Rate:Measured in the 4th quarter after the exit quarterIncludes all credentials listed on the Adult/DW slideDIPLOMA OR GED WILL BE COUNTED AS A CREDENTIAL(Positive Outcome) ONLY IF THE YOUTH IS EITHER EMPLOYED OR ENROLLED IN A TRAINING PROGRAM LEADING TO A POSTSECONDARY CREDENTIAL WITHIN ONE YEAR AFTER EXIT!! FOLLOW-UP Services are Critical to showing Credential attainment on HS and GED student participants
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SUCCESSFUL OUTCOMES ARE EVERYONE’S BUSINESS IN THE CAREER CENTERS!Update Resume’Post on AW!Provide copies as needed for Job SearchJob Search AssistanceNotify Business Services TeamConsider Short-Term OJTConsider WBL for Youth
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SUCCESSFUL OUTCOMES ARE EVERYONE’S BUSINESS IN THE CAREER CENTERS!All Career Center staff will be involved in Job Search Activities for ITA completers Email all staff a list of recent graduates and the type of employment they are seekingContinue Monthly Contacts and document them in Case NotesMake sure completers know they are responsible for providing employment information to Career Center staff when contacted
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Slide112ITA GUIDELINES TRAININGJune 2021
Now for everyone's favorite subject….FOLLOW-UP SERVICES FOR ADULTS AND DISLOCATED WORKERS
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FOLLOW-UP FOR ADULT and DWBegins the first day after program/services completionThe first follow up is reported on the 90th day after completion of all servicesSubsequent Follow Up is reported on the final day of each quarter
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FOLLOW-UP FOR ADULT and DWFollow up can be accomplished byFace-to-face meetingsPhone call, text, email, or lettersFirst-hand knowledge (must be documented)UI Wage verification/Data Station ScreensNew Hire dataSupplemental data
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FOLLOW-UP ADULT and DWFollow Up services are designed to:Prevent job lossEnsure job retentionDocument wage gainsDocument career progressEmployment Verification FormAddress issues before they become PROBLEMS
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FOLLOW-UP ADULT and DWOther Follow Up services include:Further Career PlanningCounseling for job retentionEmployer contact regarding work-related problemsInfo on Peer Support groupsInfo on additional training/educationReferral to Supportive ServicesDOCUMENT ALL CONTACTS IN CASE NOTES!
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FOLLOW-UP FOR ADULT and DWFollow-Up attempts must be documented.Case NotesFollow-Up TabFollow up attempts must be made each quarterUp to 6 attempts can be documented each quarter in order to gather necessary information
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FOLLOW-UP ADULT and DWContacts may cease if, and only if, one of the following reasons is documented and recorded in case notesNo longer employed with initial employer and current employer unknownMoved and left no forwarding addressPhone has been disconnectedNo alternative contact info is availableParticipant refuses Follow-Up services
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FOLLOW-UP ADULT and DWThis must be reported in the Follow Up tab for each successive quarterAt the end of the 12th month Case Managers will document the end of follow-up servicesElectronic files will be checked to ensure all documentation has been uploaded in AW!
Slide120ITA GUIDELINES TRAININGJune 2021
Slide121ITA GUIDELINES TRAININGJune 2021
FOLLOW-UP SERVICES FOR YOUTHBegin at completion of Youth Services activitiesWill be provided monthly for twelve monthsFollow Up will be documented monthly in case notes
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FOLLOW-UP SERVICES FOR YOUTHFollow Up will also be documented quarterly in the Follow Up tabProvided to ensure successful continuation of employment or training and education
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FOLLOW-UP SERVICES FOR YOUTHShould be more than just a contact to gather performance informationCan include, but are not limited toSupportive services referralsAdult mentoringLeadership activitiesPeer support groupsProgress tracking during and after trainingAssistance with work-related issues
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FOLLOW-UP SERVICES FOR YOUTHThere are no minimum number of contacts for YouthFollow-Up for Youth must continue for 12 full months after date of last service
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FOLLOW-UP SERVICES FOR YOUTHThis has to be reported in the Follow Up tab for each successive quarter At the end of the 12th month Case Managers will document the end of follow-up servicesElectronic files will be checked to ensure all documentation has been uploaded in AW!
Slide126ITA GUIDELINES TRAININGJune 2021
Slide127ITA GUIDELINES TRAININGJune 2021
SUPPLEMENTAL DATACan be used to capture Entered Employment, Employment Retention and Average Earnings performance measuresDocuments performance information on participants not captured in UI wage records or the WRIS data baseGathered during Follow-Up contacts
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SUPPLEMENTAL DATAEmployment Information generally not found in UI wage records:Self-employedFederal EmployeeUS Postal ServiceMilitaryRailroad employeeAgricultural EmploymentTips, Cash only and Commission-based jobs
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SUPPLEMENTAL DATADocumented by:Pay stubs, W-2 or 1099 forms, written verification from employerTelephone/mail verification via employerTelephone/mail verification via self-employedBusiness licenses or administrative recordsVerification by a partner serviceTax records
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SUPPLEMENTAL DATAWDD will identify program exiters who have not been found in UI or WRIS wage records.A print-out of these individuals will be provided to Career Centers within 30 days of exit so that supplemental data can be gathered and providedThis will be done during the 2nd and 4th quarters following the exit quarter
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