247 Systems Inc Louisville TN Equipment Reliability Track 3 A Major Chemical Companys Journey to Reliability an update to their 2005 SMRP presentation titled Communication amp Accountability are the Keys to Success ID: 911448
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Slide1
Forrest Pardue, President24/7 Systems, Inc.Louisville, TN
Equipment Reliability, Track 3
A Major Chemical Company’s Journey to Reliability
an update to their 2005 SMRP presentation titled
Communication & Accountability are the Keys to Success
in Condition-Based Maintenance
Slide2The plant’s predictive maintenance history
Focus on improving communication & use of equipment condition status information by both operations & maintenance personnel
Creating ownership & accountability for equipment reliability Using integrated historical condition information to target reliability improvement
This presentation discusses:
Slide3VisionWhat is the difference between a Predictive Maintenance program and a Condition Based Maintenance program?Application of Technology Vs an Application of CultureHave you experienced PdM programs that start and stop frequently?
Slide4Management VisionEliminate in-service failuresEliminate preventive work when condition goodEliminate Basic root causes of failureExtend life of machinesMeasure program results
Slide5>20,000 rotating equipment trains in multiple production units
Started vibration analysis in mid-1980’s, by existing Inspection & Testing team working in Utilities
Successes resulted in a dedicated Condition Monitoring team, expansion to other unitsAdded Thermography in 1990, Oil Analysis in 1991, plus other NDT
By the mid 1990’s the predictive maintenance group was well respected for it’s technical proficiency
Credited with preventing a significant number of production interruptions by catching equipment problems prior to failure
However, management felt there was room to improve.
Slide6Communication ImprovementBy late 1990’s the company was known as one of the best applications of PdM in the countryManagement felt they could do betterBy late 1990’s emphasis moved from effective monitoring to effective communication
Slide7Plant’s early communication structure for condition status information
Condition information not consistently driving appropriate maintenance activity
Negotiation with Operations over need for repair, change in operations, or scheduling
Planner / Weekly Meeting
Equipment Repair Action
Area Maintenance Crew
Vibration Analysis
Infrared
Thermography
Oil Analysis
Motor
Analysis
Individual Condition Status Reports
Maintenance Contact
Maintenance Contact
Machinery Analysis
Performance Testing
Slide8Reports were sent to different maintenance contacts based on technology source
Each technology used a different format:
Route Vibration: custom report via plant mailIR Thermography: e-mailed PDF fileOil Analysis: e-mailed PDF file Motor Analysis: e-mailed custom reportMachine Analysis: e-mailed documentPerformance Testing: e-mailed excel file
1998
Distributed Condition Status Reports
Slide9Not sure who was supposed to ‘carry the ball’ for condition-based maintenance follow up
Limited distribution & non-standardized formats meant no single person knew everything about a developing machine problem
Management had poor visibility of reliability issues – accountability was ‘after the fact’ when operations complained PDM teams were ‘doing their job’, but not generating the expected benefits of Condition-Based Maintenance
Individual Technology Communications
Lead to ‘Dropped Balls’
6
Slide10Keys to taking PDM to Condition-Based Maintenance
Create an effective system (kiss) for communicating machinery health status
Integrate all equipment condition STATUS informationHold both operations & maintenance employees accountable for follow-up actions & results Analyze overall reliability patterns to identify chronic problems & plan improvement
Slide11Modified communication structure for condition status information
Condition information is now a consistent driver of maintenance activity
Equipment Repair Action
Vibration Analysis
Infrared
Thermography
Oil Analysis
Motor
Analysis
Integrated Condition Status Report (Web based)
Monday AM – Weekly Planning Meeting
Single Maintenance Contact for an Operating Area
Maintenance Planner
WO Backlog from SAP
Area Maintenance Crew
Plant Manager
Operations & Maintenance Managers
Machinery Analysis
Performance Testing
Slide12Today’s Web-hosted Database Technology Makes it Practical
Many PDM analysts can document results from different technologies – including outside service contractors.
A single database can ‘force’ consistency in equipment names & fault descriptionsPlant personnel (including managers) can retrieve status information through their web-browser, without having to install special software
Slide13Accessible via web browser; no special software to install & maintain
Dynamically generated for user’s area of interest
Problems displayed in order of severityAll technologies reporting on a machine are shownStatus-at-a-glance for condition based work
Slide14Details by Technology Source
Concise findings & recommendations
Linked documents for technical details
Work order reference
Check-off notification to indicate work has been completed
Slide15Handling Standardization Issues
Make results documentation easy for the analysts – don’t make extra work
Use drop-down lists to force the use of standardized: location names, equipment faults, & severity scales Force concise description of findings & recommendationsLet the formatting of results reporting happen dynamically ‘behind the scenes’
Slide16For Concise Findings & Recommendations,
Present Analysts One Simple Screen of All Technologies
Slide17Distribute the Information to aBroad Plant Audience
Only present information for each user’s area of interest – don’t create data overload
Make it easy to retrieve via web-browser, without requiring installation & maintenance of special software Update the information dynamically, including the status of condition-based work requests
Slide18Weekly planning meeting is the focal point where area operations and maintenance work together to prioritize activity - that’s culture change!
Integrated Condition Status Report for the area is actively used to discuss old & new condition issues
Work status review & prioritization is the outputArea operations & maintenance are jointly accountable for equipment reliability
Slide19“What gets measured, gets done”
Are plant personnel held accountable for condition-based maintenance results?
For equipment with health issues being reported, are timely maintenance responses happening?Is condition history being kept & analyzed to spot repetitive reliability issues?
Slide20Shows how long condition entries have been open, awaiting work completion
Shows how many condition entries have work orders opened
Shows assets where all condition entries have had work completed and are awaiting confirmation by condition monitoring
Slide21In 2004:
Through August 91% of all reported vibration problems
were resolved.Response to Condition-based Work Requests
Slide22Circulated monthly to area managers
Monitors use of PDM info by work crews
Key tool for PDM techs to gauge response to their information
Track & Analyze Timely Response by Operating Area
Slide232005
Major Culture Change Achieved
Accountability is consistently based on condition and work execution status rather than informal complaints from operations
Slide24Use Historical Condition Information
Identify chronic failure issues & target reliability improvement initiatives
Change work procedures and justify special training & toolsFine-tune condition monitoring activities
Slide25Use Condition History to Spot Reliability Gaps
Reduction gearboxes quickly stand out with the highest number of faults
Drilling into the report would uncover filter design and lubrication issues as common denominators behind the gearbox faults
Significantly reduced chronic equipment problems such as imbalance, misalignment, lubrication, and installation issues by using historical failure mode information to change procedures and justify special training and tools
Slide26Finds as % of total monitored components
Generally accepted:
10% at start of program5% 6 to 8 years into program3% after 10 yearsThis plant’s experience (as of 2005):4% 10 years agoNow at 2 ½%Created opportunity to:Adjust routine vibration monitoring on less critical equipment from monthly to every other month or quarterlyReassign manpower from routine vibration analysis to higher value root cause analysis projects
Use Condition History to Adjust Monitoring Schedules
Slide27Summary of Results at This Plant (2005)
Follow-up of predictive maintenance calls now consistently tracked
Basic maintenance problems related to installation & imbalance practically eliminatedMaintenance budget & personnel count reduced while production capacity slightly increased
Operating area ‘bosses’ know and care about what’s happening with equipment reliability
Slide28Reliability Update – 2016: Where is This plant Now on Their Reliability Journey?
Around 30 years into condition monitoring
PDM has matured into Asset Reliability focusMaintenance, operations and management culture is focused on timeliness of response to condition-based problems more than ever
How have they sustained a Reliability focus when many others start / stop / wonder why?
Slide29Maintain Support From Top & Mid-level Management
They had a great starting point as their current plant manager came from a maintenance background
Persistent visibility of condition status was key in making operations and maintenance joint owners of reliability“Prompt response to resolve condition-based issues has become a way of life because everyone knows the bosses can see what’s happening, and that they care”
Good Information Facilitates Good Decisions
‘Time to close’ condition- based problems were driven low by 2005
The same metric spiked randomly between 2007 & 2014Renewed focus drove it down to all-time lows by 2016
Slide31Automated E-mails Helped Drive the Improvement
Reliability Information System started sending automatic emails as soon as a condition problem was identified, checked off, or closed
Condition information was promptly getting to the right people at the right timeHelped catch when employees moved or changed jobs, get the new contact identified faster
Slide32Fault Histories Help Identify & Correct ‘Bad Actors’
Focus is to drive down the number of problem ‘Finds’ over time
Type of vibration ‘Finds’ identified training needs such as alignment training, bearing installation, & proper belt alignment & tensioning
Lubrication ‘Finds’ help identify improper lube storage & drive improvements
Slide33ImprovementsWork is prioritized, assigned, and managed more effectivelyBad actors are identified and corrected more quickly Staff meetings are more productive and efficientCondition change notifications are automatedEquipment repair decisions are more economical
Slide34And that’s how… Standardizing & integrating PDM results
Changing focus from technology reports to asset health status
Efficient distribution of asset health status via web browser Easy retrieval & trending of asset fault histories…have helped this large chemical plant create the visibility, accountability, & management support to keep their Reliability program in place and improving for nearly 30 years – and counting!