Leslie Williamson Director of Services Merit Network Inc wwwmeritedu Collaboration Suite Session Agenda IT Challenges amp Merit Service Solution MeritMail Collaboration Suite Overview ID: 781774
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Slide1
*
April 23, 2012
It’s not just for Email
Leslie WilliamsonDirector of ServicesMerit Network, Inc.www.merit.edu
Collaboration Suite
Slide2Session Agenda
IT Challenges & Merit Service SolutionMeritMail Collaboration Suite Overview – Leslie Williamson, Merit Services DirectorBenefits of
NearsourcingMember Case StudiesZimbra Overview & Road Map Ryan Fetter,
VMware Zimbra Business ManagerQ & A
Slide3IT Challenges & Solution
Challenge - Owning and Operating an Email
System is no longer cost-effective; end-users need Apps that increase productivityHigh Capital and Ongoing Costs for HW & SW
Many TBs needed for Backup Storage24x7 Support difficult and costly to provide
Solution - Near-Sourcin
g from a Trusted Third Party provides Integrity, Privacy, Data Ownership, Collaborative Tools, Low Cost and 24x7x365 Personal Support.
Slide4Slide 4
Is a hosted, managed collaboration service based on the open source platform.
MeritMail, branded for your organization, includes: A full set of collaboration features including group Calendars, shared Address Books, Documents and Briefcase.A full-featured Ajax Webmail Interface; also supports many clients including Outlook, Thunderbird, Eudora, others.Mobile Support for
iPhones, Android OS phones, Windows Mobile
smartphones, Palm Treos
and more.
IronPort
AS/AV protection.
Data Privacy and Security in Merit Data Centers.
Unlimited Storage for each account!
Merit Service Overview
Collaboration Suite
Slide5Branded for Your Organization
Custom
Logos
Colors
Themes
Slide6Benefits of Near Sourcing
Secure Merit Data Centers
Professional Implementation and AdministrationAssurance of Privacy/Integrity/Data Ownership
Guaranteed SLAPersonal 24x7x365 Support by the Merit Support Center
Slide7400,000+
Accounts
And many
others!
Slide8Member Case Study
Main campus is situated on 700 acres in Alpena, Michigan, just a short distance from Lake Huron.ACC offers two-year degrees, one-year certificates, customized training and cultural opportunities to all of Northeast Michigan. Each semester they attract more than 2,000 credit students of diverse ages and backgrounds.
www.acc.edu
Slide9KEY BENEFITS INCLUDED:Chose
MeritMail as a near sourced IT service to greatly reduce their CAPEX and OPEX costs.Freed up valuable resources for strategic IT projects and services.Robust Webmail interface reduced support for other clients and increased collaboration.
24/7/365 personal support through Merit Support Center and highly skilled Merit Service Delivery team.
Member Case Study
Slide10Urban research university located in the heart of Detroit’s University Cultural Center
~32,000 students
13 schools and colleges
203 acre campus with six satellite centers Largest single-campus medical school in the nation
Member Case Study
wayne.edu
Slide11KEY BENEFITS INCLUDED:Reduced CAPEX and OPEX costs. Freed up valuable resources for strategic IT projects and services.
Robust Webmail interface reduced support for other clients.Increased functionality and productivity through collaboration apps and custom Zimlets
.24/7/365 personal support through Merit Support Center and highly skilled Merit Service Delivery team.
Member Case Study
Slide12Joe Sawasky
– CIO and Associate Vice President for computing and information technology at WSU says:“It’s more than an email system, it’s key to our campus IT rationalization strategy and unifying communications.”“I thought I’d never give up my Outlook Client, but I took a leap to the web interface, and never again turned on the Outlook client.”
“MeritMail is another tool in our toolkit for campus collaboration…”“We like the pace of innovation from the
Zimbra team…”Member Case
Study
Slide13Zimbra
The Leader in Next-Generation Messaging and Collaboration
Cross-platform enterprise-class functionality
Most innovative, advanced web application available today
Innovate, Open and Simplify with the best TCO
Innovative online/offline user experience
Open technologies that are interoperable with existing investments
Simplified administration with the most deployment flexibility
50% less than Exchange
Productivity
Openness
Manageability
Slide14Enterprise Mailboxes are Changing
Mailbox
Real-Time
Communications
Files + Sharing
Team and Social
Cisco,
Mitel
,
eZuce
Socialcast
, Chatter,
Yammer, Jive
Octopus
,
Box.net
,
Dropbox
“It
is the
e-mail
user interface that is
likely to expand
to encompass multiple communication modalities. Essentially,
e-mail becomes the launch pad
and
aggregation point
for most collaboration interactions
” (
Gartner
)
“Businesses
take a
phased approach
to deploying collaboration software,
starting with email
, moving to
document collaboration
technologies, and finishing with
unified communications
” (
Forrester)
Slide15Why Zimbra
?
Lower Cost Alternative
Rich Application Integration (Zimlets)
Simple, Powerful Administration
Best in class email client
3
1
2
4
Slide1680M Mailboxes – 200K Customers
Education
SMB & SME
Large Business
Service Providers
South Africa
Australia
Simon Fraser
Government
Chile
Command and Simulation Solutions
Slide17Product Overview
Zimbra Web Client
Zimbra Desktop
SOAP
Zimbra Server
Exchange
Server
LDAP, WebDAV
Active
Directory
Standards Clients
Apple Desktop
POP, I
MAP
, CardDAV,
CalDAV
MS Outlook
MAPI
BES, Browser
BlackBerry
ActiveSync, Mobile Browser
iPhone
Android
Windows
Tablets
Slide18Best in Class Email Client
Microsoft
Internet Explorer
Apple Safari
iPhone
Google
Zimbra
surpasses traditional email client capabilities
Large multi-gigabyte inboxes
Group emails as conversations
Lightning fast search (emails and 200+ supported attachments)
Manage multiple calendars & free/busy lookup of
attendees, resources, rooms
Zimbra
interoperability with Exchange Calendar
Compatible with IE/Safari/Firefox/Chrome on Windows/Mac/Linux
Zimbra
Desktop: Offline access with SAME user experience
Get email & calendar from any Smartphone
Slide19Simple, Powerful Administration
Proven open technologies, web-scalable architecture reduce TCO
Bulk user provisioning and policy management
Delegated role-based administration
Class-of-service and multi-tenancy
HSM and storage management
Real-time backup and restore
Integrated anti-spam/virus
LDAP, Active Directory integration
Integrated Archiving and Discovery
On average, 33% less time is spent administering
Zimbra than MS Exchange*
Slide20Yahoo Maps Zimlet
Slide21Flight Tracker Zimlet
Slide22Google Translator Zimlet
Slide23University of Pennsylvania
http://www.youtube.com/watch?v=6wr1vDZJywA
Exchange
Zimbra
Users
3,100
13,700
Full time
admins
*
3
2
User/per admin
969
6,227
Admin Cost Per User
(per month)
$7.50
$3.00
Penn administration resources and costs charged back to departments
Slide24*
For more information or to arrange for demo accounts,
Please contact Service-Info@merit.edu
, or call (734)527-5785
Q&A
Collaboration
Suite