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* April 23, 2012 It’s not just for Email * April 23, 2012 It’s not just for Email

* April 23, 2012 It’s not just for Email - PowerPoint Presentation

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* April 23, 2012 It’s not just for Email - PPT Presentation

Leslie Williamson Director of Services Merit Network Inc wwwmeritedu Collaboration Suite Session Agenda IT Challenges amp Merit Service Solution MeritMail Collaboration Suite Overview ID: 781774

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Slide1

*

April 23, 2012

It’s not just for Email

Leslie WilliamsonDirector of ServicesMerit Network, Inc.www.merit.edu

Collaboration Suite

Slide2

Session Agenda

IT Challenges & Merit Service SolutionMeritMail Collaboration Suite Overview – Leslie Williamson, Merit Services DirectorBenefits of

NearsourcingMember Case StudiesZimbra Overview & Road Map Ryan Fetter,

VMware Zimbra Business ManagerQ & A

Slide3

IT Challenges & Solution

Challenge - Owning and Operating an Email

System is no longer cost-effective; end-users need Apps that increase productivityHigh Capital and Ongoing Costs for HW & SW

Many TBs needed for Backup Storage24x7 Support difficult and costly to provide

Solution - Near-Sourcin

g from a Trusted Third Party provides Integrity, Privacy, Data Ownership, Collaborative Tools, Low Cost and 24x7x365 Personal Support.

Slide4

Slide 4

Is a hosted, managed collaboration service based on the open source platform.

MeritMail, branded for your organization, includes: A full set of collaboration features including group Calendars, shared Address Books, Documents and Briefcase.A full-featured Ajax Webmail Interface; also supports many clients including Outlook, Thunderbird, Eudora, others.Mobile Support for

iPhones, Android OS phones, Windows Mobile

smartphones, Palm Treos

and more.

IronPort

AS/AV protection.

Data Privacy and Security in Merit Data Centers.

Unlimited Storage for each account!

Merit Service Overview

Collaboration Suite

Slide5

Branded for Your Organization

Custom

Logos

Colors

Themes

Slide6

Benefits of Near Sourcing

Secure Merit Data Centers

Professional Implementation and AdministrationAssurance of Privacy/Integrity/Data Ownership

Guaranteed SLAPersonal 24x7x365 Support by the Merit Support Center

Slide7

400,000+

Accounts

And many

others!

Slide8

Member Case Study

Main campus is situated on 700 acres in Alpena, Michigan, just a short distance from Lake Huron.ACC offers two-year degrees, one-year certificates, customized training and cultural opportunities to all of Northeast Michigan. Each semester they attract more than 2,000 credit students of diverse ages and backgrounds.

www.acc.edu

Slide9

KEY BENEFITS INCLUDED:Chose

MeritMail as a near sourced IT service to greatly reduce their CAPEX and OPEX costs.Freed up valuable resources for strategic IT projects and services.Robust Webmail interface reduced support for other clients and increased collaboration.

24/7/365 personal support through Merit Support Center and highly skilled Merit Service Delivery team.

Member Case Study

Slide10

Urban research university located in the heart of Detroit’s University Cultural Center

~32,000 students

13 schools and colleges

203 acre campus with six satellite centers Largest single-campus medical school in the nation

Member Case Study

wayne.edu

Slide11

KEY BENEFITS INCLUDED:Reduced CAPEX and OPEX costs. Freed up valuable resources for strategic IT projects and services.

Robust Webmail interface reduced support for other clients.Increased functionality and productivity through collaboration apps and custom Zimlets

.24/7/365 personal support through Merit Support Center and highly skilled Merit Service Delivery team.

Member Case Study

Slide12

Joe Sawasky

– CIO and Associate Vice President for computing and information technology at WSU says:“It’s more than an email system, it’s key to our campus IT rationalization strategy and unifying communications.”“I thought I’d never give up my Outlook Client, but I took a leap to the web interface, and never again turned on the Outlook client.”

“MeritMail is another tool in our toolkit for campus collaboration…”“We like the pace of innovation from the

Zimbra team…”Member Case

Study

Slide13

Zimbra

The Leader in Next-Generation Messaging and Collaboration

Cross-platform enterprise-class functionality

Most innovative, advanced web application available today

Innovate, Open and Simplify with the best TCO

Innovative online/offline user experience

Open technologies that are interoperable with existing investments

Simplified administration with the most deployment flexibility

50% less than Exchange

Productivity

Openness

Manageability

Slide14

Enterprise Mailboxes are Changing

Mailbox

Real-Time

Communications

Files + Sharing

Team and Social

Cisco,

Mitel

,

eZuce

Socialcast

, Chatter,

Yammer, Jive

Octopus

,

Box.net

,

Dropbox

“It

is the

e-mail

user interface that is

likely to expand

to encompass multiple communication modalities. Essentially,

e-mail becomes the launch pad

and

aggregation point

for most collaboration interactions

” (

Gartner

)

“Businesses

take a

phased approach

to deploying collaboration software,

starting with email

, moving to

document collaboration

technologies, and finishing with

unified communications

” (

Forrester)

Slide15

Why Zimbra

?

Lower Cost Alternative

Rich Application Integration (Zimlets)

Simple, Powerful Administration

Best in class email client

3

1

2

4

Slide16

80M Mailboxes – 200K Customers

Education

SMB & SME

Large Business

Service Providers

South Africa

Australia

Simon Fraser

Government

Chile

Command and Simulation Solutions

Slide17

Product Overview

Zimbra Web Client

Zimbra Desktop

SOAP

Zimbra Server

Exchange

Server

LDAP, WebDAV

Active

Directory

Standards Clients

Apple Desktop

POP, I

MAP

, CardDAV,

CalDAV

MS Outlook

MAPI

BES, Browser

BlackBerry

ActiveSync, Mobile Browser

iPhone

Android

Windows

Tablets

Slide18

Best in Class Email Client

Microsoft

Internet Explorer

Apple Safari

iPhone

Google

Zimbra

surpasses traditional email client capabilities

Large multi-gigabyte inboxes

Group emails as conversations

Lightning fast search (emails and 200+ supported attachments)

Manage multiple calendars & free/busy lookup of

attendees, resources, rooms

Zimbra

interoperability with Exchange Calendar

Compatible with IE/Safari/Firefox/Chrome on Windows/Mac/Linux

Zimbra

Desktop: Offline access with SAME user experience

Get email & calendar from any Smartphone

Slide19

Simple, Powerful Administration

Proven open technologies, web-scalable architecture reduce TCO

Bulk user provisioning and policy management

Delegated role-based administration

Class-of-service and multi-tenancy

HSM and storage management

Real-time backup and restore

Integrated anti-spam/virus

LDAP, Active Directory integration

Integrated Archiving and Discovery

On average, 33% less time is spent administering

Zimbra than MS Exchange*

Slide20

Yahoo Maps Zimlet

Slide21

Flight Tracker Zimlet

Slide22

Google Translator Zimlet

Slide23

University of Pennsylvania

http://www.youtube.com/watch?v=6wr1vDZJywA

Exchange

Zimbra

Users

3,100

13,700

Full time

admins

*

3

2

User/per admin

969

6,227

Admin Cost Per User

(per month)

$7.50

$3.00

Penn administration resources and costs charged back to departments

Slide24

*

For more information or to arrange for demo accounts,

Please contact Service-Info@merit.edu

, or call (734)527-5785

Q&A

Collaboration

Suite