Gain client insight and engage through problem solving In an everchanging business environment we are everyday forced to make decisions with little information or vast amounts of complex data We are continually under pressure to present recommendations based on limited information or uncert ID: 649900
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Enhance Client Engagement through Structured Solution Sales
– Gain client insight and engage through problem solving
In an ever-changing business environment, we are everyday forced to make decisions with little information or vast amounts of complex data. We are continually under pressure to present recommendations based on limited information or uncertainties.
When faced with complex business challenges, most of us try to eliminate them as quickly as possible. We may even choose the easiest or most obvious solution – and then realize that we may have entirely missed a much better solution.
Managers often make wrong decisions or spend a lot of time analyzing various scenarios and even digressing towards muddled solutions.
NotaBene’s
Problem Disaggregation offers an approach to discover the core of the problem and to explore solutions through a hypothesis-driven problem solving technique. At the end of the course, participants are able to focus on plausible and relevant outcomes, versus “boiling the ocean”-approach.
For more information:
www.nota-bene.com
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info@nota-bene.com | ©NotaBene 2016
The tools and methodologies applied during the course include the SMART model, Issue Tree Analysis, Hypothesis Tree Analysis, MECE principle to test for clarity and completeness and SCQA framework for an engaging introduction.
OBJECTIVES
Participants will be able to:
Disaggregate the main problem
Define what a good problem statement is and a bad problem statement
Communicate the problem clearly and concisely
Build strong argument
WORKSHOP DURATION
1 day and 2 day programs
WHO SHOULD ATTEND
Leaders / Managers who want to obtain a structured approach to problem solving
ADVANCED PREPARATION PACKAGE AND PRE-WORK
Several articles and case studies provide context to the workshop
WORKSHOP STYLE
A
combination of presentations, business cases, interactive discussions, breakouts and 1:1 coaching are used
REFRESHER COURSE
A refresher workshop can be given to make sure the tools and techniques are understood and used in the right way
SAMPLE CLIENTS INCLUDE
Novartis
, Telenor, T-Mobile, Oracle, Visa USA, Maersk, Wipro, Syngenta
SATISFACTION GUARANTEED
NotaBene
seeks to deliver customer satisfaction at all its workshops