Welcome Agenda Behind the Scenes Dress Rehearsal Show Time Introductions Recruiting Philosophy Your Role 4 Types of Calls Directions Same Day Fine Tuning PRs PRs PRs ID: 650618
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Recruiting Assistant Training
WelcomeSlide2
AgendaBehind the Scenes
Dress Rehearsal
Show Time
Introductions
Recruiting Philosophy
Your Role
4 Types of Calls
Directions
Same DayFine TuningPR’s PR’s PR’s
Make CallsSlide3
Your Management Team
Kristine GickDivision Recruiting Manager
District/Branch ManagerSlide4
Introductions
Meet the Can Rock Call Team
Rebecca Wood
Edmonton
Ashley
Vanderberg
CalgarySlide5
Distributor of Cutco Cutlery
Established in 1985, Cutco started in 1949
Over 400 Offices in North America
Over 20 District offices and 14 Branch Offices in Canada
Members of the
BBB
and the DSA
CompanySlide6
Designing
your life with products guaranteedforever Slide7
Who we work with
Make their own schedule
Gain Valuable experience
High earning potential
Better than working at Tim
Hortons
First Job after graduation which gives
Practical experience
Start paying off student loans immediatelyGet their “dream” job faster
Start building an impressive resume before
They get to college
Save money for school
High School Students
Recent
Graduates
University StudentsSlide8
Charities We Work With
Canada Wide
Division WideSlide9
Company Reputation
You are the FIRST impression of the Company and it HAS to be 110%You have a decision to make-Either gravitate towards the negative or the positive.Slide10
Recruiting Philosophy
How we AdvertiseNewspaperWeb On Campus
PR’s
Happy Cutco Sales Rep
Advertising=Touches
Scheduled %
Show%
Trg
Show %
Launch%Slide11
Why We Do What We DoYou just don’t know who is going to turn into a fired up, outrageously successful knife selling machine!!!
It’s not about the knives it’s about the lives! Everyone
could
Experience the Vector Opportunity!
We want the business to be successful!Slide12
Your Philosophical Role
Heart= RALungs= DM/BMOxygen= $$$
Together= Thriving BusinessSlide13
YOUR PRACTICAL ROLE
Constant Activity (ABC)Follow the Program/ExpectationsAlways Be ImprovingSlide14
Office Expectations/ Agreement
Infractions will be enforced by formal write ups- 3 Write Ups will lead to termination
Punctuality
Breaks
Cell Phone Use
Facebook
/Social Media
Scheduling Requests/Sick TimConstant Activity
Please Sign and Date AgreementsSlide15
Standards- Non PR
TOUCH
QUALIFIED
SCHEDULED
SHOW TO INTERVIEW
90%
90%
45%
SAME DAY EFFICIENCY OF 35%
REACHED
90%Slide16
Cutting Clinic/ Lunch BreakSlide17
4 Types of Calls (Learn and Practice)
1) New Call
2)
iApp
3) Campus Call Back
4) PR-Personal
ReferralSlide18
Directions
~Always give them
~Use landmarks
~Wait for them to
write them down (the 2nd “ok”)
~Give them Confidence
~Use the Google Maps in “Get Directions” BoxSlide19
Questions/Objections
~Most won’t ask
~Some might ask a few questions
~Very few will be very curious
1. Maintain Control
2. Too Much Info
3. Time and Place
“That’s a great question and I’m not qualified to answer that for you, but I know our managers would cover that for you in the interivew.”Slide20
Role Play “That’s a great question! I’m actually going to get to that in just a second- What’s your name/phone number?”
“That’s a great question! Unfortunately I’m just the receptionist and don’t have that information. You should definitely write that down and ask the Manager in your interview!”
**Always answer a question then ask another question**Slide21
Why Don’t People Show to the Interview?
Got Lost
Running late
Interview too far away
Forgot about it
No Reminder Email
No Directions Email
No Text Reminder
Emergency
You sounded bored
Negative Influence from FriendsSlide22
Why Would They Show Up?
They’reReally Excited
Great Directions
Reminder Text/Email
Legitimate Urgency
You really listen
You’re Enthusiastic
Positive Influence From Friends
They Need a Job!Slide23
Same Day EfficiencyEverybody Does It!
Hairdressers
Chiropractor/Massage Therapy
Landlords
Why? Because it works! It keeps businesses operating at maximum capacity/opportunity for revenue!Slide24
Urgency Cycle
Agree/EmpathizeI Understand/I can appreciate
Create Urgency
Choose an urgency phrase that appeals to the conversation you have already had, it will seem more logical
Offer a Solution
Ask Again
‘So Does __am/pm work for you?’Slide25
Fine TuningLeaving Messages Program
Stress Urgency (same as approach)Answering Voicemails MUST Have a systemVlive
Technical
Impossible to learn everything- Just reach out when you come across something you think is strange (Myself or Manager)Slide26Slide27
PR’s PR’s PR’s
1) Everybody Does It
2) Why is it so important?
3) Different mind set
Mike Monroe-
Standards
~50% Scheduled
~2.5 Scheduled per hour
~35% Show to InterviewSlide28
OR…
The 5 Important Parts of Each Call
Think about buying tickets to a concert...
Which would you rather?Slide29
OR…
OR…Slide30
Closing CommentsRewarding vs. Easy
Wherever you are in life Vector is a good place to be and we’re happy to have you here!
Housekeeping- Ask to Join FB group Right now!
Email Kristine with headshot Right now!