I Pathways How we deliver our programs and services - PDF document

1 I. Pathways: How we deliver our programs
I. Pathways: How we deliver our programs and services GOAL: To grow͕ modify͕ and establish services that provide the maximum bene�t for YOTO youth OBJECTIVE 1 YEAR 1 (2020 - 21) YEAR 2 (2021 - 22) YEAR 3 (2022 - 23) YEAR 4 (2023 - 24) Increase sta�ng for direct student support 1:250 ra�o = Add 1 addi�onal Program Coordinator A Lead Program Coordinator based on - site to assist student drop - ins and provide services to YOTO alumni 1:250 ra�o = Add 1 addi�onal Program Coordinator 1:250 ra�o = Add 1 addi�onal Program Coordinator 1:250 ra�o = Add 1 addi�onal Program Coordinator (if needed) Costs $70͕000 $46͕000 $46͕000 $46͕000 OBJECTIVE 2 YEAR 1 (2020 - 21) YEAR 2 (2021 - 22) YEAR 3 (2022 - 23) YEAR 4 (2023 - 24) Improve assessment of student needs to inform eligibility and level of service (�ered services model) Work with LeCroy & Milligan to adapt applica�on ques�ons and advise on youth reassessment process De�ne �er model for pilot including eligibility criteria and

2 services Among the foster care popu
services Among the foster care popula�on͕ priori�ze serving: 1) Youth who are awai�ng placement and are residing in a shelter 2) Youth who are in kinship placements that have become destabilized Pilot �er model at one large HS and one alterna�ve program Solicit con�nual feedback from pilot school liaisons͕ Program Coordinators͕ and students Establish “ enrollment team ” consis�ng of Program Director and Managers to assess eligibility for all applicants in pilot Design training for Enrollment Coordinator Transi�on students in foster care to Tier 3 services Roll out �ered services at all schools Hire Enrollment Coordinator to review all applica�ons and conduct periodic reassessment of student needs Provide �er model training for Program Coordinators Provide �er model training for liaisons Phase out direct support for foster care youth͖ transi�on to other community - based services Explore required in - person mee݀

3 069;ngs with high school Juniors to
069;ngs with high school Juniors to prepare for Senior year and gradua�on Costs $5͕000 $20͕000 $46͕000 Exis�ng budget OBJECTIVE 3 YEAR 1 (2020 YEAR 2 (2021 YEAR 3 (2022 pendalignperformancevulnerableImplementpendneeds OBJECTIVE 4 YEAR 1 (2020 YEAR 2 (2021 YEAR 3 (2022 Replacedatabaseportaltrackingstudentaccess OBJECTIVE 5 YEAR 1 (2020 - 21) YEAR 2 (2021 - 22) YEAR 3 (2022 - 23) YEAR 4 (2023 - 24) Formally establish an alumni program to support YOTO youth in their educa�on and employment e�orts post HS Expand eligibility for some services up to 1 year a�er high school gradua�on: Mini Mall access͕ bill assistance͕ gi� cards͕ bus passes Implement 4 - year scholar plan (year 2 of cohort 1) Hire 0.5 FTE Scholar- ship Coordinator Explore opportuni�es for counseling services for scholarship students Develop and o�er skill - building/adul�ng workshops for alumni Expand eligibility for some services up to 2 years a�er high school gradua�on: Mini Mall access͕ bill assistance͕ gi� cards͕ bus passes Con�nue implementa- �on of 4 - year scholar plan (year 3 of cohort 1͖ year 2 of cohort 2) Increase to 1.0 FTE Scholarship Coordina- tor

4 Pilot/test counseling
Pilot/test counseling program for scholarship students Implement alumni networking events Expand eligibility for some services up to 3 years a�er high school gradua�on: Mini Mall access͕ bill assistance͕ gi� cards͕ bus passes Con�nue implementa- �on of 4 - year scholar plan (year 4 of cohort 1͖ year 3 of cohort 2͖ year 2 of cohort 3) Request and review proposals for longitudinal study of YOTO alumni Expand eligibility for some services up to age 24: Mini Mall access͕ bill assistance͕ gi� cards͕ bus passes Con�nue implementa- �on of 4 - year scholar plan (year 4 of cohort 2͖ year 3 of cohort 3͖ year 2 of cohort 4) Begin longitudinal study of YOTO alumni Explore partnerships with local workforce development programs Costs $20͕000 $46͕000 $15͕000 $50͕000 OBJECTIVE 6 YEAR 1 (2020 - 21) YEAR 2 (2021 - 22) YEAR 3 (2022 - 23) YEAR 4 (2023 - 24) Explore and pilot new programs in areas of high student need Research alterna�ve transporta�on op�ons for YOTO youth (ex. electric scooters) Explore structures for a cell phone program for YOTO youth Establish a Trauma - Informed Care Work Group to ass

5 ess and advise on prac�ce i
ess and advise on prac�ce improvements De�ne goals and structure of a Youth Ac�on Board model to meaningfully include youth voice in program decision - making Pilot/test alterna�ve transporta�on op�ons Explore ways to be�er support youth sub - popula�ons͕ including LGBTQ+ youth and vic�ms of tra�cking Implement recommenda�ons of the Trauma - Informed Care Work Group Establish a Professional Boundaries Work Group to assess and advise on prac�ce improvements Establish a Youth Ac�on Board O�er alterna�ve transporta�on op�ons program - wide Implement a cell phone program for YOTO youth Pilot/test student workers in the Mini Mall to increase youth presence and provide opportuni�es for job training Implement recommenda�ons of the Professional Boundaries Work Group Pilot/test a Host Home program to increase stability in housing placements for YOTO youth Pilot/test coordina�on of counseling services for YOTO youth Costs Exis�ng budget $10͕000 $65͕000 $35͕000 OBJECTIVE 7 YEAR 1 (2020 - 21) YEAR 2 (2021 - 22) YEAR 3 (2022 - 23) YE

6 AR 4 (2023 - 24) Expand 2 - genera�
AR 4 (2023 - 24) Expand 2 - genera�on service approach to best meet the needs of paren�ng youth and those suppor�ng siblings Add applica�on ques�ons that capture students who are caring for siblings Add addi�onal �nancial supports for paren�ng youth in response to COVID - 19 and its impacts Add applica�on ROI (release of infor- ma�on) so that YOTO may share student info with referral agencies for smoother hando�s Pilot/test co - enrollment of services with partner agencies Implement co - enrollment of services with select partner agencies Costs $10͕000 Exis�ng budget Exis�ng budget Exis�ng budget OBJECTIVE 8 YEAR 1 (2020 - 21) YEAR 2 (2021 - 22) YEAR 3 (2022 - 23) YEAR 4 (2023 - 24) Strengthen program infrastructure and clarify sta� roles Outline plan for policy/ procedure priori�es Review sta� roles and responsibili�es to increase e�ec�veness Update and create policies and procedures Create a training program for policies and procedures Provide updated policy and procedures training program Costs E

7 xis�ng budget Exis琀
xis�ng budget Exis�ng budget Exis�ng budget II. Partnerships: Who we partner with to serve our students GOAL: To establish͕ nurture͕ and strengthen rela�onships with our community partners and stakeholders OBJECTIVE 10 YEAR 1 (2020 - 21) YEAR 2 (2021 - 22) YEAR 3 (2022 - 23) YEAR 4 (2023 - 24) Grow community referral network to improve student access to services and reduce duplica�ve e�orts Regularly communicate with students about available local͕ state͕ and federal resources to mi�gate the impacts of COVID - 19 Add applica�on ROI (release of informa�on) so that YOTO may share with referral agencies for smoother referral hando�s Increase student par�cipa�on in El Rio telehealth services Track referrals in student portal Costs Exis�ng budget Exis�ng budget Exis�ng budget OBJECTIVE 9 YEAR 1 (2020 - 21) YEAR 2 (2021 - 22) YEAR 3 (2022 - 23) YEAR 4 (2023 - 24) Improve rela�onships with school liaisons through shared expecta�ons͕ clari�ed roles͕ and enhanced site - based training Modify s�pend procedures to accommodate COVID - 19 e�ects on school opera�ons and to reduce impact on liaisons Work

8 with the Program Commi�ee
with the Program Commi�ee and liaisons to develop/clarify liaison expecta�ons and possible performance measures Implement modi�ed goals and expecta�ons for liaisons Create school - site training program that addresses the unique needs of youth experiencing homelessness Costs Exis�ng budget Exis�ng budget Exis�ng budget Exis�ng budget OBJECTIVE 11 YEAR 1 (2020 - 21) YEAR 2 (2021 - 22) YEAR 3 (2022 - 23) YEAR 4 (2023 - 24) Build and grow an organized cohort of volunteers that addresses YOTO ’ s everyday opera�onal needs and strengthens our network of individual and corporate supporters in the community Design and implement a modi�ed volunteer program that provides meaningful volunteer opportuni�es during COVID - 19 Re - introduce tradi�onal means of volunteer group involvement in YOTO ’ s program͕ inten�onally integra�ng volunteer opportuni�es into stewardship plans Incorporate volunteer opportuni�es into the construc�on/ renova�on of YOTO ’ s new space Convert groups who helped us create our new space into tradi�onal volunteers Costs Exis�ng budget Exis�ng budget Exis�ng budget Exis�

9 ng budget OBJECTIVE 12 YEAR 1 (2020
ng budget OBJECTIVE 12 YEAR 1 (2020 - 21) YEAR 2 (2021 - 22) YEAR 3 (2022 - 23) YEAR 4 (2023 - 24) Ac�vely par�cipate in collabora�ons and conversa�ons pertaining to youth homelessness͕ educa�on access͕ and programs/policies that directly impact the students we serve At least one YOTO representa�ve par�cipates in the Tucson Pima Collabora�on to End Homelessness (TPCH) General Council Host on - site Youth Engagement Coordinator to help facilitate TPCH Youth Ac�on Commi�ee One YOTO representa�ve par�cipates in the Metropolitan Educa�on Commission At least one YOTO representa�ve par�cipates in the Help and Hope for YOUth mental health ini�a�ve Explore partnership with United Way͕ ASU͕ Starbucks͕ and Goodwill METRO to establish a college track for youth on tradi�onal high school tracks but who need a “ non - tradi�onal ” format Strengthen partnerships with Foster Ed͕ Arizona Children ’ s Associa�on͕ and D

10 CS to best transi&#x
CS to best transi�on youth in foster care to appropriate community - based support services Con�nue involvement with partnerships ini�ated in Year 1 Extend hos�ng of on - site Youth Engagement Coordinator to help facilitate TPCH Youth Ac�on Commi�ee Strengthen partnership with El Rio Telehealth program to improve student engagement At least one YOTO representa�ve par�cipates in a human tra�cking coali�on to improve YOTO ’ s screening and support for students who have experienced sex/labor tra�cking Strengthen rela�onships with school principals of the major districts in Pima County Explore na�onal partnerships to strengthen YOTO ’ s implementa�on of research - driven best prac�ces (Chapin Hall͕ Point Source Youth͕ NN4Y͕ etc.) Con�nue involvement with partnerships ini�ated in Years 1 - 2 Strengthen rela�onships with superintendents of the

11 major school districts in Pima County
major school districts in Pima County Present at a na�onal conference (Chapin Hall͕ Point Source Youth͕ NN4Y͕ etc.) Con�nue involvement with partnerships ini�ated in Years 1 - 3 Strengthen rela�onships with superintendents and principals of Charter Schools in Pima County Explore new partnerships and collabora�ons in the community that align with YOTO goals and bene�t YOTO students Costs Exis�ng budget Exis�ng budget $4͕000 Exis�ng budget III. Capaci�es: What we need to achieve our goals GOAL: To make targeted organiza�onal investments enabled by increased community awareness and support OBJECTIVE 13 YEAR 1 (2020 - 21) YEAR 2 (2021 - 22) YEAR 3 (2022 - 23) YEAR 4 (2023 - 24) Facili�es: Iden�fy and pursue a long - term solu�on to YOTO ’ s space needs Work with a local agent to explore poten�al proper�es Secure a new space Complete renova�on plan/pricing and launch quiet phase of capital campaign to fund improvements Conduct/complete renova�on Relocate organiza�on to new space Coordinate large grand opening e

12 vent for students͕ community͕ and su
vent for students͕ community͕ and supporters Costs Exis�ng budget $1͕500͕000 $1͕000͕000 $5͕000 OBJECTIVE 14 YEAR 1 (2020 - 21) YEAR 2 (2021 - 22) YEAR 3 (2022 - 23) YEAR 4 (2023 - 24) People: Improve YOTO ’ s human resource management͕ grow internal leaders͕ and cul�vate an inclusive organiza�onal culture Adopt BambooHR online pla�orm for HR func�ons and u�lize for all new hire processes Finalize crea�on of Manager Handbook and accompanying training program Establish an Inclusion͕ Diversity͕ Equity͕ and Access (IDEA) task force to assess YOTO ’ s program͕ policies͕ prac�ces͕ and organiza�onal norms Develop framework for an Emerging Leaders training program for exis�ng and aspiring managers Conduct advanced hiring training for directors and managers Begin implementa�on of training and programma�c recommenda�ons from the IDEA task force Formalize succession plans for key sta� and board posi�ons Con�nue implementa�on of training and pr

13 ogramma�c
ogramma�c recommenda�ons from the IDEA task force Adopt an internal/ employee commi�ee structure to enable full sta� par�cipa�on in organiza�onal improvement ini�a�ves Re - evaluate sta� pay range model u�lizing current data and perform adjustments as needed Con�nue implementa�on of training and programma�c recommenda�ons from the IDEA task force Costs $5͕000 $5͕000 $5͕000 Exis�ng budget OBJECTIVE 15 YEAR 1 (2020 - 21) YEAR 2 (2021 - 22) YEAR 3 (2022 - 23) YEAR 4 (2023 - 24) Financial Support: Establish and/or strengthen rela�onships with YOTO donors through enhancements to annual giving͕ major giving͕ and legacy giving programs Design modi�ed donor communica�ons during COVID - 19 Maintain donor reten�on rate of at least 58% Formalize unique stewardship model for legacy donors Plan and launch quiet phase of capital campaign to fund our move to a new loca�on Us

14 e person - to - person interac琀
e person - to - person interac�ons to return average individual dona�on sizes to pre - COVID - 19 levels Plan and launch public phase of capital campaign to fund our move to a new space: 1) Focus on individual donors doubling their dona�ons one �me 2) Secure a capstone gi� from an individual donor or local organiza�on U�lize connec�ons made during capital campaign to increase the total number of ac�ve donors Costs $4͕800 $4͕000 $10͕000 Exis�ng budget OBJECTIVE 16 YEAR 1 (2020 - 21) YEAR 2 (2021 - 22) YEAR 3 (2022 - 23) YEAR 4 (2023 - 24) Technology/ Communica�ons: Ensure that YOTO is equipped with the necessary technology to ful�ll its mission and clearly communicate YOTO ’ s posi�ve community impact Implement a COVID - 19 communica�on strategy that informs stakeholders of opera�onal changes and student needs Conduct an audit of exis�ng website and iden�fy improvements Approve an Advocacy Policy to

15 guide YOTO ’ s par�cipa&#x
guide YOTO ’ s par�cipa�on in media and other public forums Complete bid process for website redesign Launch new website Develop technology plan for reloca�on to new space Implement technology plan for reloca�on to new space Upgrade outdated hardware Conduct one - year re - assessment of needed technology investments for new space Costs Exis�ng budget $20͕000 $30͕000 Exis�ng budget OBJECTIVE 17 YEAR 1 (2020 - 21) YEAR 2 (2021 - 22) YEAR 3 (2022 - 23) YEAR 4 (2023 - 24) Evalua�on: U�lize expert and stakeholder feedback to con�nually improve our services Engage LeCroy & Milligan to adapt student applica�on ques�ons and advise on reassessment process Engage LeCroy & Milligan to de�ne �er model for pilot including eligibility criteria and services Conduct liaison evalua�on to solicit feedback and recommenda�ons regarding �er model Conduct stakeholder survey in prepara�on for next Strategic Plan Costs $5͕000 $10͕000 Exis�ng budget Exis�ng budg