Behavioral Health Competencies for the Whole Team. Thursday June 8, 2016. 8:30am-9:30 pm. Inviting humanness into healthcare. .. Eliciting. Responding. Sharing. Non-verbal empathy. Show of non-judgement. ID: 720548
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Behavioral Health Integration Complex Care Initiative
Behavioral Health Competencies for the Whole Team
Thursday June 8, 2016
Inviting humanness into healthcare.Slide3
Show of non-judgement
Open Ended Questions
Sharing behavioral health information with the team:
Informal verbal communication
Formal verbal communication (SCR, huddles)Slide9
Elicit and Respond:
behavioral health information
Think (alone) about someone you know who gets lots of behavioral health disclosures from patients
Discuss with your team, who seems to get what types of disclosures? What techniques for eliciting do those team members use? What do you notice about who gets disclosures that are historically stigmatized or judged? (addictive disorders, sexual behavior, not taking medications
Reflect on a recent patient disclosure. Share with your
techniques did you use to elicit? What techniques did you use to respond? What might you have done differently?Slide10
Sharing Behavioral Health Tasks
n a BHICCI
Which Patients Get Referred to the BH Clinician?Which Patient are Managed with BH Consultation Alone?How to Decide?
Patient/clients’ preferences, values and beliefs
Patient level of severity/stability
Particular behavioral health conditionsSlide12
Backing Up Even Further:How Are You Organized as a Team?Slide13
How would you describe how your team is organized?
How is your team currently making decisions about who gets referred to the BH clinician and who
? How is this working for your team and the patients?
Could you refine the criteria
(patient preferences/beliefs, severity, conditions)
to make it more specific?
What other criteria might you suggest?Slide14
Thank you for your time!Please complete the survey, we really, really, really, take it to heart!Slide15
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