Impersonators fraudsters and identity thieves speechless Copyright 2008 PerSay Inc All Rights Reserved Executive Summary Persay is the global leader in Voice Biometrics spunoff in 2000 from ID: 313340
Download Presentation The PPT/PDF document "Leave" is the property of its rightful owner. Permission is granted to download and print the materials on this web site for personal, non-commercial use only, and to display it on your personal computer provided you do not modify the materials and that you retain all copyright notices contained in the materials. By downloading content from our website, you accept the terms of this agreement.
Slide1
Leave
Impersonators, fraudsters and identity thieves speechless
Copyright © 2008 PerSay Inc. All Rights ReservedSlide2
Executive Summary
Persay is the global leader in Voice Biometrics, spun-off in 2000 from Verint Systems (OTC:VRNT) 2,500 employees and 10,000 customersCommercialize 100’s of man-years of Security and Defense/Military R&DTechnological Leadership with market recognition, confirmed by multiple Independent 3rd Party Test including several Industry awards
BIG MARKET = Annual Cost of Manual Verification in Contact Centers was $11.7 Billion in 2007!Successful worldwide deployments, including:Telecommunications
Financial Services
Government Agencies
Healthcare Service ProvidersEnterprise SecuritySlide3
PerSay
Leadership TeamAlmog Aley-Raz, CEO & FounderAriel
Freidenberg, EVP Global Sales
Michael Salmon, VP Product Development
Elyashiv
Kellerman
, VP Professional Services
Dr. Ran
Ganzit
, CTO
- Veteran
of the IAF technical wing
- Developed advanced Avionics,
Command
& Control and Air Defense systems - BS in Engineering and Signal Processing at Ben-Gurion University; MBA, Tel Aviv University
- BA in Law and Economics and MBA from Bar-Ilan University- Attorney in leading Israeli law office , argued before Supreme Court
- Developed new and advanced .NET platform IVR, CTI and CRM systems- Member of standards platform for biometric speaker verification- BA in Computer Engineering and Mathematics from Bar-Ilan University
- Project Manager at Tadiran Telecom (formerly Composit)- BS in Computer Engineering from Mercy College in New York
- Created groundbreaking research on PerSay’s algorithmic core- Authored sever papers on voice authentication; member organizing committee on speaker recognition- Ph.D in Aeronautics and Electrical Engineering from Stanford University,
Nir Krause, Head of Research
- Developed state of the art speaker verification algorithms, resulting in leading performance in third party evaluations- B.Sc & M.Sc in Computer Science from Hebrew University, specializing in machine learning algorithms
Dr. Shuki Gleitman
Founder & Managing Partner - Platinum VC Fund
Dr. Orna Berry, Venture Partner - Gemini Israel Funds
Carmel Vernia, Former CEO - Tower Semiconductor
Arik Nir, Partner & COO - Athlone Global Security
Board of Directors Slide4
Speaker Verification – Rapidly Growing Market
Identity Theft is the fastest growing crime with 15 Million victims in 2007
(Source: Gartner)New
Regulations
that require
multi-factor authentication (ex. Basel, FFIEC, HIPAA)
Speaker Verification also addresses
growing market demand
:
Stronger Security
Better
Customer Service
Cost
Reduction w/
increased
Efficiency
Efficiency
Security
Service
Voice Biometrics
Basel
FFIEC
HIPPA
New Regulations
Multi-factor authenticationSlide5
Competitive Advantages
Customer ListSlide6
PerSay
Voice Solution Suite
Real-time
, secure, and convenient method for authenticating speakers
Supports text-dependent
(ex. “my voice is my password”),
text-independent and prompted technology
Leverages
a biometric voiceprint to validate identity into the IVR, Web, or Mobile application.
U
nique
biometric system that verify speakers’
identities in the course of
Natural Human to Human Conversation
Acquires
biometric voiceprints within seconds independent of content, language, and
accent
Provides an additional layer of security in the live call center transparent to the caller
Sp
eaker
I
dentification and
D
etection is a voice mining system that identifies a target’s voice within a large volume of intercepted
calls
Used by
law enforcement agencies, intelligence organizations, and financial institutions
to
combat know perpetrators based on voiceprint
Award-winning
algorithmic profiling
received the top rating in the 2006 speaker verification evaluations by
NIST
Lean
algorithmic engine enabling speaker
verification
for mobile applications
Advanced technique to optimize accuracy in an embedded environment such as a mobile phone, PDA, Blackberry, etc
Newest product, currently in beta tests with marquee clientsSlide7
Market Applications
Our suite of voice biometric security products enable multiple applications in several markets:Slide8
Market Demand = Customer ROISlide9
Bell is the largest communications company in Canada, with over $20B in revenue and services ranging from wireless phones to landlines, satellite and internet access for residential and business customers.
Bell needed convenient privacy protection for Bell customers across all service segments.Bell needed a simple, user-friendly and secure identity authentication system that supported its award winning privacy policy guarantee for customersBell selected PerSay’s
Vocal Password product for automating access to accounts - improving efficiency and customer convenience while increasing security.
Case: Bell CanadaSlide10
The largest customer-facing voice biometrics deployment in the world
Language-Independent (English/French capable); common pass phraseSystem Integration via IBM CanadaRollout within 5 months, 150,000 voice templates in 7 weeks
Currently more than 900,000 templates, over 2.5 Million verificationsVerification rate exceeds 2,000,000 a year
Case: Bell Canada
Launch!
Sep 06
Mar 07
Feb 07
Jan 07
Oct 06
Nov 06Slide11
With over 317 branches across 21 countries around the world, Bank Leumi is one of the leading banking corporations in Israel with 12,500 employees
Leumi’s First Direct Bank subsidiary needed a new process to replace their manual authentication system, which used PINs and verification questionsLeumi turned to PerSay for a solution that would be secure, enhance the customer experience and improve contact center efficiencyLeumi
selected the FreeSpeech solution for its high-performance capabilities, its robust design and ability to deal with calls from mobile phones and background noise.
Case: Bank LeumiSlide12
Deployment in
Leumi’s First Direct Contact center resulted in immediate feedback from satisfied customers .Original deployment then spread throughout all of Bank Leumi’s contact center operations.Growth in customer account including
LeumiCall, a 350 seat contact center designed by IBM Global Services, which uses FreeSpeech to secure high risk transactions, such as money transfers and password resets.
Deployed VoIP based operation with IBM Global Services to accommodate peak loads and serve as a backup site.
Case: Bank Leumi
“Our customers love the fact that they don’t have to remember the answers to trick questions, like the fourth letter of their mother’s maiden name, and we love the fact that the calls are shorter and totally focused on prompt banking transactions.
PerSay’s
team provided us with exceptional support at every stage of deployment”
-
Amit
Lanshiano
, Manager of IT Operations
LeumiCallSlide13
Growing network of local partners and resellers in 22 countries:
Strategic PartnershipsSlide14
Copyright © 2008 PerSay Inc. All Rights Reserved
Leading the Voice Biometrics Market
Ariel Freidenberg
EVP Sales and BD
ariel@persay.com