Why is the RevenueExpenditure Report required How is the report used for funding PSAPs How can we work together to make the process easier Legislation GS 62A42 62A42 Powers and duties of the 911 Board ID: 741905
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Slide1
NC 911 Board
REVENUE-EXPENDITURE REPORTINGSlide2
Why is the Revenue-Expenditure Report required?
How is the report used for funding PSAPs?
How can we work together to make the process easier?Slide3
Legislation: G.S. 62A-42
§ 62A-42. Powers and duties of the 911 Board
.(a)
Duties. - The 911 Board has the following powers and duties
:
(4) To establish policies and procedures to fund advisory services and training for PSAPs, to set operating standards for PSAPs, and to provide funds in accordance with these policies, procedures, and standards.
(5
) To investigate the revenues and expenditures associated with the operation of a PSAP to ensure compliance with restrictions on the use of amounts distributed from the 911 Fund.Slide4
FISCAL YEAR FUNDING Slide5
New change…
Due to concerns voiced at the prior PSAP Manager meetings pertaining to the difficulty in completing the Revenue-Expenditure report, the form
has been revised so the PSAP manager will now complete the form and the Finance Director will review for correct expense amounts. Both, Finance and PSAP Managers will need to sign the form to confirm all content is valid and authorized for the fiscal year. Slide6
BOARD ASSIST PSAPS BY DEVELOPING:
APPROVED USE OF FUNDS LIST:
BY
WAY OF EXAMPLE, BUT NOT LIMITATION, THE FOLLOWING COSTS ARE 911 FUND ELIGIBLE (as approved by the North Carolina 911 Board on 2/08/2008):
ELIGIBLE
9-1-1 FEE EXPENDITURES
Revised April 11, 2008
Revised
May 9, 2008
Revised September 26, 2008
Revised
November 21, 2008
Revised November 20, 2009
Revised
September 10, 2010
Revised September 24, 2010
Revised
February 25, 2011
Revised January 27, 2012
Revised
February 24, 2012
Revised August 24, 2012
Revised
October 26, 2012
Revised March 22, 2013
Revised
January 24, 2014
Revised June 19, 2015Slide7
Phone System:
911 trunk and one administrative line per answering position in a primary PSAP.
For the one administrative line per answering position in a primary PSAP, the features of caller identification (call ID), three way calling, call forwarding, multi-line hunt and the cost of long distance charges necessary for reestablishing contact with a 911 caller
.
Funding for
each administrative
line will not exceed $ 75.00 unless prior approval is received from 911
Board Staff
.
(January 24, 2014
); June
19, 2015)
Telephones sets used to answer 911 calls,
including CPE equipment, headsets, monitors, keyboards, mouse and servers used exclusively for telephone sets. Interpretive Services (e.g. Language Line or Omni Lingual) Service provider selective routing and ALI provisioning chargesData connection for the sole purpose of collecting call information for analysis. If connection is shared with non eligible 911 devices, then only a percentage of the eligible 911 cost is eligible. (August 24, 2012)
APPROVED USE OF FUNDS LIST
:Slide8
Revenue-Expenditure Report (Phone Section)
911
Phone System:
Recurring Service Provider cost
9-1-1 trunk line
charges
/ Selective Routing and ALI Provisioning
Basic line charge only
**One administrative line per call-taking position
Interpretive Services
Fiber
/ MPLS Connections for Backup PSAP
Data Connections for the sole purpose of collecting call information for analysis. If connections is shared with non-eligible 911 device, only a percentage is eligible.
TOTAL:
0.00Slide9
Software:
Computer Aided Dispatch (CAD) s
ystem modules that are part of the call taking process only. Some CAD systems will include
m
a
ny
a
d
ditional
m
odul
e
s that are not a part of the 911 process and are not eligible. Geographic Information Systems (GIS) software that are used to
c
reate and display the
base map showing street centerlines. GIS layers developed specifically for 911 addressing functions (February 25,2011) Message switch software that allows for voiceless dispatch, status updates, and mobile to Computer Aided Dispatch (CAD) messaging. This will include CAD licensing costs for mobile computer terminals, smartphones and tablets. Some message switch software may include many additional modules, i.e. access to records management systems (RMS, Firehouse), access to local, state and national databases (warrants, DCI, NCIC), jail management systems (JMS), that are not a part of the 911 process and are not eligible. (January 24, 2014)
APPROVED USE OF FUNDS LIST
(CONT)
:Slide10
Software Expenditures
Recurring Service Provider cost/Lease Cost
*
Non-recurring Cost
**
Maintenance Cost
Comments
Contractual
In-house
CAD (modules that are part of the call-taking process only)
GIS (to create and display the base map showing street centerlines and address, address point layer) Message switch software (allows for voiceless dispatch, status updates and mobile to CAD messaging. (Some message switch software included may not be eligible: (RMS, Firehouse, access to NCIC, DCI, warrants, JMS etc.) MCT Digital Voiceless Dispatch
Licensing
Slide11
CAD Software
Computer Aided Dispatch (CAD) system modules that are part of the call taking process only.
Some CAD systems will include many additional modules that are not a part of the 911 process and are not eligible.Vendors – IntergraphInteractSpillmanSouthern SoftwareSunGardTriTech/VisionAirSlide12
Nomenclatures Eligible for CAD:
Intergraph
I/DispatcherI/PageI/BackupI/Fire AlertingI/Executive 1 & 2I/MapEditorInterActCAD Client LicenseCAD ProQA InterfaceMapObjects Client LicenseGIS Client LicenseSlide13
Spillman
CAD E-911 Interface
CAD (Spillman)Equipment ManagementGEObaseRip and RunSouthern SoftwareCAD basicWireless messaging (quote may include items not eligible)Mapping Display Systems (MDS)
Evaluation of GIS/911 Centerline Base Map
Nomenclatures Eligible for
CAD (cont.):Slide14
Southern Software (cont.)
.Net
CADPagingMap Centric Addressing Management (MCA)MDIS (Quote must be provided as MDIS package includes modules that are not eligible)
SunGard
Base Mobile Server Software
MCT
Client for Digital Dispatch (Law, Fire, EMS) Only eligible if PSAP dispatches.
CAD Console License (Per dispatch position)
CAD Map Display Client License (per dispatch position)
Fire-Law-Medical
ProQA
Interface
Base Computer Aided Dispatch
System
Multi Jurisdictional Dispatch optionAlpha Number Paging ModuleNomenclatures Eligible for CAD (cont.):Slide15
SunGard (cont.)
Interface
to PagegateE911 Interface ModuleFirst CAD Map display & Map Maintenance Software LicenseRip & Run Printing/Faxing ModuleClient License for Message Switch (site license)NeverfailNetclock InterfaceToning interface w/ Zetron model 25 or 26 tonerCAD to CAD TDD interfaceMap Converter software
Nomenclatures Eligible for
CAD (cont.):Slide16
TriTech/VisionAir
This company tends to bill in bundled groups so it is best to send quote to
determine eligibility.Geo Comm GeoLynx 911 software supportCAD software support (basic)CAD Connection Manager (per position)PagingPagegate interfaceVision Data Vault Disaster RecoveryCAD EMD interfaceNomenclatures Eligible for CAD
:Slide17
Hardwar
e
:
Servers used exclusively for Telephone, C
A
D, voice logging rec
or
d
er, GIS, pag
i
ng, Console/Al
i
as Databa
s
e Management, Radio Console Network Switching, and Radio Console software systems, including monitor, keyboard, and mouse. (September 10, 2010) When servers host both 911 eligible and ineligible applications, only
the
percentage of the cost of the
server representing the 911 eligible use is allowable.Activity Monitor used to graphically display the location of incoming 911 calls for viewing by alltelecommunicators within the communications center Deleted June 19, 2015 and replaced withthe following language:All monitors used within the PSAP for call taking of 911 calls as defined in N.C.G.S. § 62A-40(5). Funding for an individual monitor will not exceed $1,500 unless prior approval isreceived from 911 Board Staff. (March 22, 2013; June 19, 2015)APPROVED USE OF FUNDS LIST (CONT)Slide18
Computer
work stations used exclusively for Telephone, CAD, voice logging recorder,
GISand Radio console software systems, including monitor, keyboard, mouse, microphones, speakers, headset jacks, footswitches, and console audio box (CAB).
Funding for computer
work stations without monitors will not exceed $1,000, and such work stations
will not
be subject to a percentage allocation. Funding for computer workstations
without monitors
exceeding $1,000
and that are used for 911 eligible and ineligible applications
will be
eligible for the percentage of the cost of the work station representing the 911
eligible use
. (September 10, 2010; June 19, 2015).APPROVED USE OF FUNDS LIST (CONT):Slide19
Hardware Expenditures
Recurring Service Provider cost/Lease Cost
*
Non-recurring Cost
**
Maintenance Cost
Comments
Contractual
In-house
CAD server
GIS server 911 Phone server Voice logging server
Monitor **Per Approved
Use of Funds
Computer Workstations
Time Synchronization
UPS Generator
Revenue-Expenditure Report
(Hardware
)Slide20
Supporting functions (implemental functions):
The costs for maintenance, database provisioning, and addressing functionsimplemental to receiving and utilizing voice and data at the appropriate PSAPand the maintenance of dispatch equipment located exclusively within abuilding where a PSAP is located. Any PSAP must provide adequatedocumentation:
upon request indicating the appropriate statutory authority
supporting the cost of providing those
functions
for in-house functions by invoicing or chargeback as consistent with accounting
practices (a sample invoice is available from 911 Board staff),
that the rate provided has been compared with third party vendors for
reasonableness,
If the rate is higher than comparable costs, the PSAP must provide additional
documentation justifying the higher charge, and that the work is performed by qualified personnel.(September 10, 2010; June 19, 2015)APPROVED USE OF FUNDS LIST (CONT)Slide21
EXAMPLE Invoice:
911 Telephone System Installation, upgrades, maintains – troubleshooting and resolving technical issues
. hours
_____ @ rate _____ Total ______
PC support to include hardware (Desktop PC):
Installation, upgrades, maintains - troubleshooting and resolving technical
issues CAD computer hours
_____ @ rate _____ Total ______
Server Support to include hardware and software:
Server installation, upgrades, security monitoring, configurations – changes, problem
resolution- hours
_____ @ rate _____ Total ______ CAD support to include hardware and software: Installation, upgrades, updates and maintains database, problem resolutions hours_____ @ rate _____ Total ______ GIS support to include hardware and software:Installation, upgrades, updates and maintains database, problem resolutions hours_____ @ rate _____ Total ______ Radio support hardware – software, to include console:Installation, upgrades and maintains: Network switching equipment, audio boxes, routers, switches hours_____ @ rate _____ Total ______ Addressing – moves, adds and changes per address cost: Number of addresses:____________ @ per address cost ______ Total__________
Database provisioning—moves, adds and changes per address cost:
Number of addresses:____________ @ per address cost ______ Total____________ *All work completed is performed by qualified personnel. Total Amount Due: ___________ Slide22
INFORMATION NEED TO COMPLETE REPORT REVIEW:
Only one
itemize
phone bill
One Itemized Invoice for
each expense.
No: Copies of checks, Purchase orders, Bank Card Statements
If expense occurred in previous year for same amount, no information is
needed but notes in
“Comment” section reflect information sent in
“fiscal year”.
Information to be sent electronically and can be sent throughout fiscal year
.
What
else can the Board do to assist in the process?Slide23
Revenue-Expenditure Report
Due date:
September 8, 2015Slide24
Contact information: Karen Mason
911 Financial Review Specialist 919-754-6339 karen.mason@nc.gov Marsha Tapler 911 Financial Analyst 919-754-6344 marsha.tapler@nc.govSlide25
NC 911 Board
Future PSAP Funding PossibilitiesSlide26
“Current PSAP Funding is backwards
looking, a new model must be looking
ahead…….a funding model that
encourages planning”
Dr. James
Kleckly
, ECU College of Business
NC 911 Board Meeting, 7/25/2014Slide27
“At the same time, the counties have to
be made to understand the need for a
strategic plan.….She
said that someone needs
to push every center
to have a strategic plan,
but it will need to
be led by
someone knowledgeable.”
Dinah Jeffries, 911 Board Member, Orange Co EMS
NC 911 Board Meeting, 7/25/2014Slide28
Encourage Planning
Encourage Savings
Look to the Future
Plan for Next Gen 911
???? What’s Next ???Slide29
2%
off the top for NG Fund
30% (divided by total number
PSAPs)
40
% = call volume
5%
Law
5%
Fire
5%
EMS
15% EMD
Balance to NG Fund/GrantsSlide30
CMRS
Revenue
44,792,444
Wireline
16,811,597
VoIP
8,986,628
Prepaid Wireless
3,929,154
Total Revenue
74,519,823Slide31
Total
Revenue
74,519,823
Admin Fund
745,198
NG 911 Fund 2%
1,490,398
Revenue
72,284,226
CMRS Cost Recovery
9,500,000
Total Remaining Revenue 62,784,226Slide32
30% (/) Total No. PSAP
s 18,835,268
40% = Call Volume
25,113,691
5% Law
3,139,211
5% Fire
3,139,211
5% EMS
3,139,211
15%
EMD(x
call volume)
9,417,634
Total PSAP Fund Avail 62,784,226Slide33Slide34
Thoughts ?
Suggestions ?
Comments ?
Better Idea ?Slide35
Contact Info:
Richard Taylor
Richard.taylor@nc.gov919-754-6624