November 0411 2016 Good Practices Observed No user fees for drugs and diagnostics Mobile dental clinics initiative for preventive and curative services State of the Art CATS Control room for emergency response system for managing transport of patients ID: 919576
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Slide1
Delhi
Shahdara
& Central Districts
November 04-11, 2016
Slide2Good Practices Observed
No user fees for drugs and diagnostics.
Mobile dental clinics initiative for preventive and curative services.
State of the Art CATS Control room for emergency response system for managing transport of patients
State has a cadre specific assessment system for contractual staff.
Information systems HMIS, MCTS(RCH) and PFMS are well placed along with requisite IT infrastructure.
Review of health programmes including DSHM activities by
Hon. Chief
Minister
and Health Minister.
DAWA app introduced for reporting
on non
availability of medicines in facilities
Slide3Points of concern
HR – contractual appointments are vacant
Lack of convergence in community processes
NUHM – CPMU not there
VHND not taken place this year
Delay in release of funds from
treasury.
Procedural difficulties faced by State for more that 200 account heads
About 35% of RE is used by the State while number of activities are not taken up which need to be initiated
Pending infrastructure work since 2011-12
SOPs, protocols and IEC not displayed at many of the observed facilities
Progress on
Kayalakp
is slow
Slide4Recommendations
SOPs, protocols, citizen charter, IEC material to be properly displayed
Timely utilization of NHM allocations
Pending infrastructure work need completion
Set up and implement adolescent health programme
To put in place JSY utilization, PMSMA,
partograph
, line listing, MDR, DIEC, NRC
To develop mechanism for better coordination between SHM and MCD
Communicable diseases – to improve reporting, staff shortage and fund utilization
NCDs – to give more stress on community reach, preventive and promotive activities and set up functional NCD cell
To have proper grievance redressal mechanism in place
UHNDs to be conducted monthly
Physical HMIS report to be signed by MO I/C before uploading
To strengthen and do regular supportive supervision and monitoring of programmes
Nirantar
and
Dawa
app to be publicized and put to proper use
State needs to take up HR Need Assessment exercise and to do rational deployment
Slide5Action Taken by State/UT
Slide6Action Taken Report
S.No
Area of
Concern
Action Plan
1
HR-Contractual
Appointments
are Vacant
Process of
rationalization
of HR in being undertaken by
respective
programme
officers.
In principle approval for empanelment of recruitment agency has been accorded. A
committee
has been constituted for the recruitment through empanelled agencies informed by Ministry of Health and Family Welfare, Government of India.
2
UHND not taken placed this year
Of
the 5050 approved, 4973 were held in 2016-17. In 2017-18, one UHND for each ASHA has been
proposed. Being an
urban
state with high population density UHND’s for neighbouring
ASHA Areas may be clubbed
.
3
NUHM-CPMU not there
Repeated D.O's have been sent to MCD's for formation of CPMU. Also, Mission Director, DSHM had himself visited the office of Municipal Commissioner of Delhi to initiate the process of convergence.
MCD’s have informed inability of register City Health Societies ,
thus hiring of manpower by the local bodies to set up City PMU is not possible. MCD facilities are being managed through DPMU’s
Slide7Action Taken Report
S.No
Area of Concern
Action Plan
4
Grievance
Redressal
Mechanism
The State has dedicated portal
for Public
Grievance Management System (PGMS)
to receive public
grievances which are forwarded to the concerned
officers for resolution.
A State Cell is has been constituted to
ensure
proper follow up and disposal of complaints
.
Dawaa
App has been developed to monitor Drug availability, SMS Helpline No-8745051111 is operative for complains related to drug availability
5
Nirantar
and
Dawaa
App to be publicized and put to proper use
Flex
boards have been displayed in patient areas(registration counters, pharmacy ) to ensure w
ide
publicity of the app
.
Slide8Action Taken Report
S.No
Area of Concern
Action Plan
6
Communicable Diseases
Total
Fund allocated for Communicable Diseases-39.88
Crores
Total
Fund received during 2016-17- 10.78
Crores
Total expenditure incurred- ~20
Crores
Programme is being managed with inter-
progmatic
loans.
As a part of health system strengthening – multi skilling of available Human Resource is being undertaken.
30 Lab Technicians have
been trained to undertake RNTCP activities.
Under IDSP, reporting is being strengthened by involving all public facilities across the agencies.
7
Pending Infrastructure
work
It pertains to the Municipal
Corporations of Delhi.
Funds have been approved for 30 facilities of EDMC.
Work is completed in 8 facilities of EDMC.
Work is not being taken up in 7 facilities.
Extra funds have been requested for 7 facilities.
The work shall be completed by March 2018 subjected to availability of funds .
Slide9Action Taken Report
S.No
Area of Concern
Action Plan
8
SOPs , Protocols , Citizen’s Charter , IEC Material display.
Department-wise
SOPs for the hospitals already disseminated
. Hospitals provided funds for printing copies and work instructions . Judicious display of IEC material being undertaken.
9
Progress
on
Kayakalp
is slow
41 Hospitals
of GNCTD / MCD participated in
Kayakalp
Program.
Internal / Peer / External assessments completed and winners announced .
Internal / Peer / External assessments in PUHCs completed. District wise winners identified.
10
Convergence in Community Processes.
Community processes convergence is well established.
50% of
centers
participating in ASHA programs belong to Local bodies.
Common logistics provision mechanism .
Common Trainings mechanism.
Incentive dissemination and
Slide10Action Taken Report
S.No
Area of Concern
Action Plan
11
JSY utilization
There
has been % decline d
ue to implementation of payments in
Aadhaar
based bank accounts.
Efforts are being made to improve
Aadhaar
Based Linkage for the beneficiaries.
12
Maternal Death Review
262(51.57%) Maternal Deaths have been reviewed in 2016-17.
Efforts are being made to ensure 100% MDR.
13
Partogram
Progress update
Onsite trainings of
partogram
under “Care around birth” skill development trainings undertaken in all districts
National Skill Labs linked for capacity enhancement under
Dakshta
programme
.
14
PMSMA
Pradhan
Mantri
Surakshit
Matritav
Abhiyan
(PMSMA) –implemented in Delhi State from 9th July 2016.
Around 180 volunteers have registered on PMSMA portal to provide ANC services of which only 17-20 volunteers per month are providing consistent services.
Slide11Action Taken Report
S.No
Area of Concern
Action Plan
15
Adolescent Health program
17 out of a target of 22 Adolescent friendly health clinics functional.
Status of WIFS Program in Delhi
(
F.Y. 2016-17) – 50% ( 13.81
lacs
) and 38% ( 0.85
lacs
) of School
children and out of school children covered respectively.
Peer Education Program
Menstrual Hygiene program – distribution of Sanitary Napkins is being implemented by Directorate of Education
with the State budget.
16
HR
Need assessment and rational deployment .
State has approached National
Health Systems Resource
center
for conducting the HR need assessment study in a large secondary care hospital to facilitate dynamic , workload related norms.
Slide12Action Taken Report
S.No
Area of Concern
Action Plan
17
NCDs
– To give more stress on NCDs .
NCD program rollout planned in two districts in the CFY
17-18. Provisions sought in State PIP 2017-18.
Slide13Thank
You