wwwuwosheduccdetcaregiver June 2015 Introduction Welcome Preworkshop Questionnaire Learning Objectives Acknowledge that fear of retaliation is a reality for people who must rely on others to meet their needs ID: 389354
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Fear of Retaliation
www.uwosh.edu/ccdet/caregiver
June 2015Slide2
Introduction
Welcome!Pre-workshop QuestionnaireLearning Objectives
Acknowledge that fear of retaliation is a reality for people who must rely on others to meet their needs.Slide3
What is Retaliation?Slide4
Who May be Involved?Slide5
Legal Background
Retaliation is not only a poor practice. It also violates the law.Let’s review the regulations in Wisconsin. Slide6
Activity: Depending on Others
Richard’s StoryCathleen’s StorySlide7
Activity: A Victim of Retaliation
Barbara’s StorySlide8
Goals that Discourage Retaliation
Residents, staff, family members and others understand that retaliation is never acceptable.
People who feel they are victims of retaliation and their families know where to safely seek help.Staff who observe or suspect retaliation against a person in their care: a) understand their responsibility to report it and b) know to whom they must report.
Facilities are clear in actions and words that retaliation by any person against another is not tolerated. Slide9
Best Practices for Reaching Goals
Residents, staff, family members and others understand that retaliation is never acceptable.
Care
facilities introduce training about fear of retaliation and prevention to all parties that could be involved
Care facilities review resident rights with residents, family members and staff at staff orientation, resident admission, and annual continuing
educationSlide10
Best Practices for Reaching Goals
2. Residents who feel that they are victims of retaliation and their
families know where to safely seek help.
Care
facilities ensure that residents and others are made aware of anti-retaliation resources at resident admission and new employee
orientation
Care
facilities post information about internal processes for addressing resident grievances including
retaliation
Care
facilities post contact information for outside agencies that can help
residentsSlide11
Best Practices for Reaching Goals
3. Staff who observe or suspect retaliation against a person in their care: a) understand their responsibility to report it and b) know to whom they must report.
Care facilities have written procedures in place that:
explain resident rights
outline caregivers’ responsibility to report suspected abuse and neglect (including retaliation)
remind
caregivers that there is no tolerance for failure to report
Slide12
Best Practices for Reaching Goals
4. Facilities are clear in actions and words that retaliation by any person against another is not tolerated.
Supervisors and managers:
maintain awareness of the potential for retaliation
spend time with both residents and staff during each shift when possible
pay special attention to those in their care who may be at particular risk for retaliationSlide13
Final Steps
Activity: What You Can Do Re-visit the Pre-workshop QuestionnaireReview Learning Objectives Slide14
Closing
At the end of your guide, remember:Resources & ReferencesLegal CitationsThank you for your participation today!Slide15
In Appreciation…
Special thanks to the following agencies:- Wisconsin Board on Aging and Long Term Care- Connecticut Board on Aging and Long Term Care- Connecticut Department of Social Services Office of Organizational and Skill Development - Wisconsin DHS Division of
Quality Assurance
www.uwosh.edu/ccdet/caregiver
All rights reserved.