ITS Update – Fall 2015

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ITS Update – Fall 2015 - Description

Sept 2, 2015. John Levay. Background. Over last year, broad consultation with academics on classrooms. Coordinator’s forums. ITS/FMS/CAE/Library walk around with faculty, Deans, Associate Deans. ITS Focus Groups. ID: 368388 Download Presentation

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ITS Update – Fall 2015

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ITS Update – Fall 2015

Sept 2, 2015

John Levay



Over last year, broad consultation with academics on classrooms

Coordinator’s forums

ITS/FMS/CAE/Library walk around with faculty, Deans, Associate Deans

ITS Focus Groups

Student and SAC feedback

Renewal for computer labs

Multi year capital projects and renewal

Requests over the school year for new technology through Deans/Associate Deans, CAE directions, FMS comments, faculty needs and ITS Help Desk requests



/Security/PCI (credit card) requirements

Renewal requirements


Major Capital Injection from College

Computer labs – $550,000

Classroom upgrades - $350,000 + $150,000


Wireless upgrades - $110,000

Server/Storage upgrades – $525,000

Security upgrades - $210,000

Network switch renewal - $220,000

Digital signage upgrade - $50,000

Other software - $90,000

Total of more than $2.25 Million

$100,000 in facilities work – energy payback of 1 year


Computer Labs

New computers

Welland - L18, L19, L19a, S310, S334, M112, V6, some podiums

NOTL – N302, N305, HT005, some podiums

Niagara Falls - MM7

Upgrades and cascades

Cascades - L5, L16, Welland open access/Commons, V1a,c,j, V4a,l,t, V5, V15c

Monitors – E206, L17

Solid state drives – L17, S308

Some other computer lab upgrades from other capital


Classroom Teaching Technologies Upgrades

TT upgrades to 42 NOTL and 22 Welland classrooms and computer labs

Digital switching units (presentation switches) – faster change between inputs

Proper HDMI (digital) inputs including sound – not two plugs

Upgrades to projectors – brighter and better resolution (720p or better)

More articulating arms and wide screen monitors (no resolution changes)

Larger (and relocated) projection screens – 8 or 10 foot (or larger)

Major upgrades to sound and better quality speakers

Rewiring of many rooms

Renewal of podiums

FMS made some classroom refreshes to rooms with blinds, paint, electrical, lighting



New wireless infrastructure – redundant

NC-Secure is college standard

NC-Guest – approval by any CMT member (and some others)

NC-PASSWORD_RESET – will allow connection to reset passwords

Major upgrade to higher capacity and balanced access points in student gathering areas like cafeteria and learning commons (WC and NOTL)

Better tools for management, security and determining coverage


ITS Support

Enhanced hours - M-Th

8am-10pm and Fri 8am-4:30pm

Help Desk phone and classroom support

Student support in WC and NOTL


earning Commons/Library

Remember classroom phones get priority at help desk

New updated ITS Web site




Completely updated

Mobile friendly

Lots of Blackboard “how to” videos

New ITS Service Request system - Heat


Redundancy and Risk Management

Network between Welland and NOTL

Redundant Internet at NOTL

Still sorting out last pieces

No wireless when in fail over


Phone system

Web servers mid September

PeopleSoft registration system in Oct/Nov (after registration)

New UPSs at Welland and NOTL with FMS help

Fire suppression upgrades again with FMS help


Other items

New print audit software –


in all labs

Also photocopies work the same


egister your card – could need a new card if it is old – get before students arrive!

New self service password reset system at fall 7-1-7 break

can do this off campus and on wireless also

New Video Streaming Server

HTML5 compatible (mpeg4) and Flash


Available externally

Protect your files and assets




Other Items (2)

New anti-virus software

Upgrading servers and storage systems – 75% refresh

Major cyber security upgrades and PCI compliance projects

Project Portfolio Office start up

Project Management

Business case development

45/90/180 work plan

PeopleSoft upgrade

Continued work on the Capital Vision closely with FMS



New anti-spam software – no more GWAVA

You will have control of white/black lists

Portal/SharePoint review – more on this in the future

Continued work on security

Security review and Finished review

Working on remediation

Patching servers and desktops

New IT Governance structure coming

Data Governance

Digital Strategy for



Please Practice Safe Computing


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