In b asket Messages Managing Epic Messages

In  b asket  Messages Managing Epic Messages In  b asket  Messages Managing Epic Messages - Start

Added : 2019-02-06 Views :8K

Download Presentation

In b asket Messages Managing Epic Messages




Download Presentation - The PPT/PDF document "In b asket Messages Managing Epic Mess..." is the property of its rightful owner. Permission is granted to download and print the materials on this web site for personal, non-commercial use only, and to display it on your personal computer provided you do not modify the materials and that you retain all copyright notices contained in the materials. By downloading content from our website, you accept the terms of this agreement.



Presentations text content in In b asket Messages Managing Epic Messages

Slide1

In

basket Messages

Managing Epic Messages

This material contains confidential and copyrighted information of Epic Systems Corporation - Confidential

Slide2

Epic In Basket Introduction

The Epic In Basket is an electronic messaging system designed to meet the complex communication needs of today’s health care organizations. It allows you to exchange messages and other work with your colleagues—without paper, telephones, or leaving your desk.You will often find that using the In Basket messaging system is the most efficient and reliable way to handle your communication needs. Your Home screen in Epic defaults to the In Basket.

Slide3

In Basket Messages

Objectives: In this session you will learn:To recognize you have emailHow to navigate the In BasketHow to change the status of your emailHow to Reply, forward and delete emailHow to send email

Slide4

In basket– Home Workspace

Your Home Screen in Epic defaults to the In Basket. This workspace (Home) is the only permanent workspace. You have space for 4 additional workspaces (i.e. patient records/reports).

Slide5

You will find an indicator located at the bottom of the Epic Desktop is the Title Bar where the user’s name is listed.

This is where the “Staff Message” alert appears on the In Basket.

The color of the message alerts the user as to what type of email has been received.

In basket–

Mail Indicator

Red

High Priority Mail

White

No Unread Mail

Blue

Normal Priority Mail

Slide6

The envelope on the title bar will always be visible at the bottom of the screen. If you are on a patient record or a report, and the white envelope changes to Blue or Red, that is Epic’s way of indicating to you that you have mail.

You can quickly return to the Home screen by clicking on the envelope.

Keyboard shortcut: hold down the “Ctrl” key and press “Tab” until you get to the home workspace and then release.

Epic In Basket Indicator

Slide7

Accessing your email

The In Basket folder contains mail received. Click on the “Staff Messages” folder to display all messages received

.

Keyboard shortcuts can also be used to access In Basket features without having to use the mouse. Pressing “Alt+Down Arrow” will open the Staff Messages.

Slide8

READING YOUR EMAIL

Messages are displayed to the right of the “Staff Message” folder. Click on the message to read it at the bottom of the screen.

Keyboard shortcut:

use the Up/Down Arrows to move from one email to another

.

Slide9

Sending a Message

Click “New Msg” to send a new staff message. The enter staff message screen will appear.

Slide10

Sending a Message

(continued)

1

Enter the recipient(s) of the message (lastname,firstname)

Select the priority of the message

Type in a subject

If the message is about a patient, type the name of the patient in the patient field, or press F3 if you have the patient’s record open

.

3

4

2

3

2

4

1

Slide11

Sending

a

Message (continued)

6

7

8

5

If this is a call back message, include a telephone number and indicate a call back by clicking within the call back box

.

Select a “Flag” option to indicate the action you want the recipient to take (i.e. call patient with results; Rx refill).

Type in the message in this field.

A message can be programmed to be sent at a future Date/Time.

Click “

Accept

” to send the message.

Click “

Cancel

” to delete the message.

Click “

Save As QuickAction

” option to save as a template for creating other messages.

5

6

7

8

Slide12

In

Basket – Navigation

Each time you open In Basket after logging in to Hyperspace, you are taken to the home In Basket display.

Folder list pane

Navigation folder list

Top activity toolbar

Folder title bar

Bottom activity toolbar

Message list pane

Message display pane

1

2

3

4

5

6

7

Slide13

Folder List Pane

This expandable list displays a folder for each type of message you have received or sent.

Folder List Pane

Slide14

Navigation Folder

List

In the navigation folder list you can select which In Basket folder you want to work in. Choices include: My In Basket, Sent Messages and Completed Work

.

Navigation Folder List

Slide15

Message List Pane

When you select a message in the message list pane, In Basket displays the message contents in the message display pane in a report format.

Message List Pane

Slide16

The default view when you first access the In Basket is the Folder Summary. As messages are received, you will see additional folders added. You can change the view by clicking on the Folder List Pane, the setting will be changed, displaying the Message List.

In basket

default view

Slide17

To select the Shortcut Keys select the blue question mark (?) that will display “Display Legend and Keyboard Shortcut information” button.

In

basket

keyboard shortcuts

Slide18

Viewing Sent Mail

Click on “Sent Messages” in the Navigation Folder List.

Click on the message folder to display all messages sent by you.

Click once on the message you want to read; the message will appear at the bottom of the screen.

Slide19

In Basket Top Activity Toolbar Buttons

New Msg

Click New Msg to send a new staff message. Click the New Msg arrow button to select a different type of message.

Refresh

Click Refresh to update the message folders, message listing, and message alerts. Any messages with a status of Done are deleted.

Edit Pools

Click Edit Pools to open

the Sign Into Pools and Covering Groups window, where you can sign in to and out of pools and covering groups.

Settings

Click Settings to open the User Settings window. From this window, you can choose to save your column settings upon exit or never save your settings.

Slide20

In Basket Top Activity Toolbar Buttons

Search

Click

Search

to open the Message Search Report Settings window, which allows you to perform advanced searches on your In Basket messages.

Manage QuickActions

Click

Manage QuickActions

to setup a “template” for something you use all the time.

Attach

Click

Attach

to open the Attach Other In Baskets window. From this window, you can select In Baskets of other users and have them appear in your In Basket. The attached In Baskets are added as a new folder in the Folder List pane.

Out

Click

Out

to open the Out of Contact window. From this window, you can view the Out of Contact occasions that let other users automatically gain access to your In Basket while you are unavailable.

Slide21

- Reply to Sender

- Reply to All - Forward Done

Click

Done

to change the status of the selected message. If the AutoAdvance check box is checked, move to the next message in the list. Right Click on the message to select from the following options:

Note:

The bottom activity toolbar contains workflow specific buttons. Buttons vary greatly depending on the message selected, but the Done button appears consistently for most messages.

In Basket Top Activity Toolbar

Buttons

(continued)

Slide22

Out Basket Activity Toolbar:

Message Options

Recall Msg

Allows the user to remove a message before it is received.

Edit/Resend

Allows a retracted message to be received.

Remove

Takes a message off the list.

Slide23

SENT Messages – Display

PaneIn the message display pane, you can change the views to see information about the sent message.

Message

Displays the message.

Status

Displays a brief report in the message display pane that lists the status of the selected message for each of its recipients.

History

Displays a report in the message display pane that lists each action taken in regards to the message by each of its recipients, including the time at which each action was performed.

Slide24

Viewing Completed Work

Click on “Completed Work” in the Navigation Folder ListClick on the Staff Message folder – this will display a list of messages that have been marked Done by you within the last 30 daysClick on the message you want to read –it will display at the bottom of the screen

Move to My In Basket

Moves the message back to your In Basket.

Tel Call

Not used at this time.

Flowsheet

Not used at this time.

Appts

Jump to the appointment desk for the patient in the highlighted message.

Slide25

In Basket Shortcut Keys

Alt+Up & Alt+Down Arrow

Cycles up/down through folders

Enter Key

Refresh or load message

Delete Key

Changes status of message to Done

Ctrl+Page Up

Scroll one page up through report

Ctrl+Page Down

Scroll one page down through report

AutoAdvance

Move to next message if current message status is changed to Done.

Slide26

End of Chapter

10Continue to Next Chapter

Slide27

Slide28

Slide29


About DocSlides
DocSlides allows users to easily upload and share presentations, PDF documents, and images.Share your documents with the world , watch,share and upload any time you want. How can you benefit from using DocSlides? DocSlides consists documents from individuals and organizations on topics ranging from technology and business to travel, health, and education. Find and search for what interests you, and learn from people and more. You can also download DocSlides to read or reference later.
Youtube