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Using Analytics to Unravel Complex Social Issues Using Analytics to Unravel Complex Social Issues

Using Analytics to Unravel Complex Social Issues - PowerPoint Presentation

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Using Analytics to Unravel Complex Social Issues - PPT Presentation

Jennifer Robinson SAS Steps to Datadriven Decisions Create a shared vision Provide visualizations and reports PROACTIVE INFORMATIONAL ANALYTIC ID: 586989

services data abuse unraveling data services unraveling abuse analytics history homelessness homeless health child risk information social growth housing

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Slide1

Using Analytics to Unravel Complex Social Issues

Jennifer Robinson

SASSlide2

Steps to Data-driven Decisions

Create a shared vision

Provide visualizations and reportsSlide3

PROACTIVE

INFORMATIONAL

ANALYTIC

MATURITY

Standard

Reporting

Ad Hoc

Query and

Reporting

Query

Drilldown

Alerting

Statistical

Analysis

Forecasting

Predictive

Modeling

Optimization

What is the best outcome?

Decision-Making SpectrumSlide4

PROACTIVE

INFORMATIONAL

ANALYTIC

MATURITY

Standard

Reporting

Ad Hoc

Query and

Reporting

Query

Drilldown

Alerting

Statistical

Analysis

Forecasting

Predictive

Modeling

Optimization

How many people without homes are incarcerated each year?

How many male

inmates have used EMS twice in six months?

Which

inmates have been treated for addiction?

Which

inmates should be matched with support services?

What is the best outcome?

Decision-Making SpectrumSlide5

PROACTIVE

INFORMATIONAL

ANALYTIC

MATURITY

Standard

Reporting

Ad Hoc

Query and

Reporting

Query

Drilldown

Alerting

Statistical

Analysis

Forecasting

Predictive

Modeling

Optimization

How many people without homes are incarcerated each year?

How many male

inmates have used EMS twice in six months?

Which

inmates have been treated for addiction?

Which

inmates should be matched with support services?

Who is at risk of

recidivism?

What

is the financial impact of an increasing homelessness population on our jails?

What impact could we expect from

permanent housing and support services?

What is the best outcome?

Decision-Making Spectrum

What is the next best action for

preventing incarceration of homeless males?Slide6

Unraveling homelessness

Provide vulnerable people with the right services

Problem

Demand for mental health and substance abuse treatment, care coordination services, and supportive housing far outstrips the supply.

A

highly vulnerable segment of the population repeatedly cycles through local jails, emergency departments, homeless shelters and other public systems.

ObjectivesProvide decision makers insight into the current status of homelessness in their jurisdictionsUtilize data and analytics to assess different facets of the situationLeverage data and analytics to make best decisionsChallenges

A large number of entities, government and non-profit, provide services to this population (housing authorities, health services, law enforcement, etc.)

Obtaining clean data and matching clients across service providers is very difficultSlide7

Unraveling homelessness

Approach for utilizing

analytics

What is the profile of high utilizers of hospitals and jails?

What are key factors that correlate with high utilizers?

What

support services can stop the cycle of high utilization?

How can support services be delivered to targeted population?

Are

the shelters and housing

adequate and in

the right place?

What locations should additional resources go to?

How to bend cost curve for top utilizers of services?

How to prevent homelessness for vulnerable subpopulations?Slide8

Unraveling homelessnessSlide9

Unraveling Homelessness

Phase 1Slide10

Post-conviction Criminal Justice Data

Unraveling Homelessness

Data is the foundation of analytics

SAS® Data Management Layer

SAS

®

Analytics

Homeless Counts

HMIS Data

Shelter Services Data

Subsidized Housing Data

Supportive Services Data

Social Services Benefits

Emergency Room Services or EMS

Arrest Record History

Incarceration History

911 Data

Individual Characteristics

Homeless Data

Homeless Services Data

Social/Health Services Data

Imprisonment History

Parole History

Incarceration History

Court Record History

EMS Records

Emergency Room Services

Social Services Benefits

Mental Health Services

Mental Health Benefits

Pre-conviction Criminal Justice DataSlide11

Unraveling Homelessness

Phase 2Slide12

Post-conviction Criminal Justice Data

Unraveling Homelessness

Data is the foundation of analytics

SAS® Data Management Layer

SAS

®

Analytics

Homeless Counts

HMIS Data

Shelter Services Data

Subsidized Housing Data

Supportive Services Data

Social Services Benefits

Emergency Room Services or EMS

Arrest Record History

Incarceration History

911 Data

Individual Characteristics

Homeless Data

Homeless Services Data

Social/Health Services Data

Pre-conviction Criminal Justice Data

Imprisonment History

Parole History

Incarceration History

Court Record History

EMS Records

Emergency Room Services

Social Services Benefits

Mental Health Services

Mental Health BenefitsSlide13

Unraveling child abuse

Identify who is most at risk - at the right time

Intake Screening – assess risk based on initial reports

Provide risk scores

Create networks and timelines

R

esolve entity issuesOngoing case management – alerts generated on open CPS casesGenerate automated alerts for open casesSurface ancillary data relevant to cases

Gain insight from complex dataSlide14

Unraveling child abuse

A caseworker

can be confronted with a huge volume of information

.

Translate information from disparate data

sources into a risk score summary.Slide15

Unraveling child abuse

A caseworker

can be confronted with a huge volume of information

.

Translate information from disparate data

sources into a risk score summary.Slide16

Unraveling child abuse

Summarize years of CPS events for individuals related to a case.Slide17

Unraveling child abuse

Relationship map without entity resolutionSlide18

Unraveling child abuse

Relationship map with entity resolutionSlide19

Unraveling child abuse

Many

systems

suffer from data gaps caused by individuals with multiple IDs within and between CPS jurisdictions. The

Visual Investigator tool resolves these gaps to yield a more complete report history for alleged

perpetrators and victims.Slide20

Unraveling child abuse

New information

changes the risk score.

Therefore, alerts are sent to case

workers when new information pertinent to a case becomes available. Slide21

Unraveling opiate abuse

Identify prescribers, dispensers, and patients

Prescribers

Which prescribers have suspicious or unusual behavior patterns that warrant further investigation?

What are the common characteristics of prescribers who engage in inappropriate and/or unlawful prescribing patterns?

Dispensers

Which dispensers are not reporting filled prescriptions accurately and/or timely?

Which dispensers may be viewing patient prescription records inappropriately?

Patients

Which patients have suspicious or unusual prescription patterns that warrant further investigation or intervention?

Which patients may be intentionally misrepresenting identity and/or the victims of identity theft, undertaken for the purpose of obtaining controlled substances inappropriately?Slide22

Unraveling opiate abuse

Data

Collection

Allows reporters to report prescription data on a daily

basisEmploys data from numerous external sources

Robust identity resolution using probabilistic matchingAnalyticsContinuous analytics to produce alerts and external reporting dailyEnables advanced geospatial analysisUses advanced analytics to detect emerging schemes and hard-to-find behaviors

Workload ManagementProvides alert triage for automated workflowAutomated external ReportingSlide23

Unraveling opiate abuse

Alert

scoring with comparison to dispenser peer

groups within a compressed network.Slide24

Unraveling opiate abuse

Alert

scoring with comparison to dispenser peer

groups within a compressed network.Slide25

Unraveling opiate abuse

Alert

scoring with comparison to dispenser peer

groups within a compressed network.Slide26

Unraveling Student Success

Assist teachers and students to achieve their best

Growth models based on reflective and forward looking analytics

Reflective

Student Growth Metrics

Forward-Looking

Student ProjectionsEducators

How much have teachers/schools/districts influenced student growth in the past?

Students

How likely are students to be successful in the future?Slide27

Unraveling Student Success

Assist teachers and students to achieve their best

Reflective

Student Growth Metrics

Forward-Looking

Student ProjectionsElements

Growth models based on reflective and forward looking analytics

Accurate linkages between teachers and students to attribute the amount of growth a student has experienced with each teacher

Results as a serviceReports that dig into diagnostic information as well as customized reports so that administrators can explore dataSlide28

Correlation

Achievement

and PovertySlide29

Correlation

Academic growth

and PovertySlide30

Using Data Differently

Be proactive vs. reactive

Identify

and prioritize highest-impact issues

Combine data from many data sources to improve informed decision making

Seek actionable insights from dataUse data to inform meaningful policy, procedure, and practice.

If you

c

hange

the way

y

ou

look

at things,

t

he

things

you look at

c

hange.

- Wayne DyerSlide31

Thank You

Questions? Jennifer.Robinson@sas.com