PPT-Copyright © 2013 by The McGraw-Hill Companies, Inc. All rights reserved.

McGrawHillIrwin Customer Perceptions of Service Customer Perceptions Customer Satisfaction Service Quality Service Encounters The Building Blocks for Customer Perceptions Chapter 4 4 2 Objectives for Chapter 4. 15.. 1. The Transportation Problem. A common problem in logistics is how to transport goods from a set of sources (e.g., plants, warehouses, etc.) to a set of destinations (e.g., warehouses, customers, etc.) at the minimum possible cost.. McGraw-Hill/Irwin. © 2008 The McGraw-Hill Companies, Inc. All rights reserved. Business Ethics. This chapter:. Sets forth basic sources of ethical values.. Discusses how corporations manage ethics and try to elevate behavior.. Corporate Social . Responsibility. This chapter:. Defines the idea of corporate social responsibility and explains how it has expanded in meaning and practice over time.. Explains more about how corporations carry out their social responsibilities.. Multinational Corporations. Defines the multinational corporation (MNC).. Examines the . use of foreign direct investment by multinational corporations.. Describes how various types of codes are used to guide corporate behavior.. The End of Empire. *. ©2011, The McGraw-Hill Companies, Inc. All Rights Reserved.. Globalization towards peace. 2014 Nobel Peace Prize. Decolonization in Asia. ©2011, The McGraw-Hill Companies, Inc. All Rights Reserved.. .. Chapter 07. Lecture Outline. 2. 7.1 Overview of Linkage. Definition of genetic linkage. How linkage affects the outcome of crosses. 3. Copyright ©The McGraw-Hill Companies, Inc. Permission required for reproduction or display. .. Chapter 05. Lecture Outline. Copyright © 2016 McGraw-Hill Education. All rights reserved. No reproduction or distribution without the prior written consent of McGraw-Hill Education. .. 2. 5.1 Overview of Simple . 3M Post-It Flag Highlighter and Pen. HOW DO COLLEGE STUDENTS STUDY?. A NEW PRODUCT CHALLENGE FOR 3M!. 1-. 2. HOW DO COLLEGE STUDENTS STUDY?. DISCOVERING STUDENT STUDYING NEEDS. 3M Post-it. ®. Notes or. From Slavery to Freedom. 9. th. ed.. © 2010 The McGraw-Hill Companies, Inc. All Rights Reserved. . 2. Black Population Census of 1790. African Americans in Demographic Perspective. The Mid-Atlantic States and New England. From Slavery to Freedom. 9. th. ed.. © 2010 The McGraw-Hill Companies, Inc. All Rights Reserved. . 2. Enfranchisement of African Americans. Presidential Reconstruction. Lincoln’s Ten Percent Plan. From Slavery to Freedom. 9. th. ed.. Freedom’s Boundaries. Black Laws. Missouri Compromise part of larger debate within individual states about civil status of free blacks. Many states passed laws barring in-migration of free blacks. 11-. 1. Lecture slides to accompany. Engineering Economy. 7. th. edition. Leland Blank. Anthony . T. arquin. Chapter . 11. Replacement & Retention. © 2012 by McGraw-Hill, New York, N.Y All Rights Reserved. © 2012 by McGraw-Hill, New York, N.Y All Rights Reserved 9 - 1 Lecture slides to accompany Engineering Economy 7 th edition Leland Blank Anthony T arquin Chapter 9 Benefit/Cost Analysis © 2012 by McGraw-Hill, New York, N.Y All Rights Reserved *See PowerPoint image slides for all figures and tables . pre-inserted into PowerPoint without notes.. Chapter 7. Lecture Outlines*. Hole’s Essentials of Human. Anatomy & Physiology. . David Shier.