PPT-Handling Procurement Complaints:

Issues amp Challenges Regional Public Procurement Forum Tirana Albania May 2012 Daniel I Gordon Associate Dean for Government Procurement Law The George Washington University Law School. of complaints pending at the beginning of the year 1 st April 2013 4046 b No of complaints received during the year 2013 14 264401 c No of complaints redressed during the year 2013 14 266232 d No of complaints pending at the end of the year 31 st Round Table. 12. th. February 2013. Welcome. Topics . for Discussion . Claims Management Companies (CMCs) . FOS Escalations, Overturns and Fees . Time Barring . Proactive Mailing . Embracing Complaints . Addressing Complaints . 2. Identifying and managing problems and risks in projects where grievances are being or are likely to be raised. Addressing legitimate concerns of project affected people while protecting the Bank from frivolous claims. Round Table. 12. th. February 2013. Welcome. Topics . for Discussion . Claims Management Companies (CMCs) . FOS Escalations, Overturns and Fees . Time Barring . Proactive Mailing . Embracing Complaints . . Centrum pro virtuální a moderní metody a formy vzdělávání na . Obchodní akademii T.G. Masaryka, Kostelec nad Orlicí. . What. . is. a . complaint. ?. A . complaint. . is. . an. . expression. Approach in Ireland & . South Korean . ‘. e-people’ system. Jacqui Mc Crum & Liam Duffy. South Korean . Experience. Ombudsman . launched . 1994. 2008 launch of the Anti-Corruption & Civil Rights Commission (ACRC). Minimising the Workload, Maximising the Benefits. Nick Nurden . Business Partner – The Ridge Medical Practice. Don’t get bogged down – lets make a difference!. We have already looked at what the HSE says in its policies and processes. . Northern Ireland. Ireland partitioned in 1921 . Population 1.7m. The Troubles 1968-1998. Significant impact on policing. A Decade of Change. Political reform – . Good Friday Agreement 1998. Police reform – . Tammy Chamness. Medicine is an art and a science. Given that we work with animals, from time to time, outcomes are not what any of us would hoped. Sometimes undesired outcomes will prompt an owner to question. the treatment provided by their veterinarian.. Civil Rights Program Manager. FHWA Indiana Division. Complaint Laws & Regulations. Title VI of the Civil . R. ights Act of 1964 . 42 USC 2000d. US Department of Justice . 28 CFR Part 42. US Department of Transportation . Civil Rights Program Manager. FHWA Indiana Division. Complaint Laws & Regulations. Title VI of the Civil . R. ights Act of 1964 . 42 USC 2000d. US Department of Justice . 28 CFR Part 42. US Department of Transportation . Cash Handling Cash Handling Policies and Procedures Cash Currency , coin, checks, money orders, travelers checks, credit cards, or debit cards. Cash Collection Centers Notify Controller if your department begins handling cash. Departments should not accept payments by currency without prior approval of the Controller’s Office. Procurement: Creating the Next Generation of Leaders in Public Procurement. Alexandru V. Roman. Presentation Outline. Discussion of the changing governance context.. The new demands of public procurement profession.. Circular Procurement. Raquel Carvalho – rmcarvalho@ucp.pt . Green Public Procurement. Green Public Procurement and UN SDG . 2. Green Public Procurement. Green Public Procurement in Portugal:. Public Contracts Code .