Competencies Does Your Firm Measure Up LTC4 TM Legal Technology Core Competencies Certification Coalition Who we are Sponsors of LTC4 FullService Training Organization 100 years combined experience in law ID: 488729
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Slide1
Legal Technology Core Competencies
Does Your Firm Measure Up
?
LTC4
TM
– Legal Technology Core Competencies Certification CoalitionSlide2
Who we are
Sponsors of LTC4Full-Service Training Organization
100+ years combined experience in law firms as Training Directors, Help Desk Managers
, e-learning specialists
Team
of Smart Owls…
Creators
of Goal-Based
Learning ApproachSlide3
What do users really need to know in order to do their work?
Legal technology core competencies A coalition of leading law firms (LTC4TM) has created an industry standardTarget Audience: Support StaffAssociatesPositive attitude - Certification rather than Assessment
Offering CLE/CPD where possibleSlide4
Steering Group – US/UK
McGuireWoods LLPMunger, Tolles & Olson LLPKramer Levin Naftalis & Frankel LLPLittler Mendelson
, P.C.Ford Harrison LLPEversheds LLPLinklaters LLPFreshfields Bruckhaus Deringer
LLP
Squire SandersSlide5
What’s in it for the law firm?
Competitive advantageIncreasing demand for technical competence from client’s General Counsel Not wasting the client’s money on “busy time”Average user productivity loss is 17% (Neochange)Risk of being fired because of poor document qualitySlide6
What’s in it for the law firm?Slide7
What’s in it for the Firm?
Puts the onus on the user to learn Clients assured of technical competence (Certification)Establishes an industry standardAttorney buy-in with CLEPressure to increase support staff/attorney ratios so skills need to be higherFlexibility among staffSlide8
Past issues
Application-centric as opposed to workflow-basedNot always legal-specificTime and resources to review and analyze resultsCan be daunting for usersOne-time exercise, not on-goingSlide9
Success factors
Marketed positively Gently introducedIncremental build-upTied in to appraisalAutomated processSlide10
The LTC4 Process
Determined core competenciesDetermined best practices – generic and firm-specificSelected core applicationsArranged by workflows – attorneys and staffEach member expanded on a workflowConsolidated, agreed on scenariosSlide11
The LTC4 ProcessSlide12
The LTC4 ProcessSlide13
The LTC4 ProcessSlide14
The LTC4 ProcessSlide15
CLE Slide16
Workflow-based Competencies
Document ProductionManaging Electronically Stored Documents/Emails Collaborating with Others: E-Mailing and Sharing DocumentsTime and BillingMobile Devices for LawyersWorking with ClientsMore as required….Slide17
Questions?
What ways have you been successful in introducing skills-building in your Firm?How successful have you been in attributing CLE points to e-learning program for technology training?What other driving factors would there be for core competency in your firm?Slide18
Support “humane” skills improvementSlide19
Organize scenario-based legal technology core competency workflowsMeasure, manage and reportProvide remedial training where needed
Provide CLE attracting courseware where possibleMake it easy to administerWhen creating a program…Slide20Slide21
Thank you!
We will email you an evaluation form. Fill it out to be entered into our drawing for half a day free consulting on achieving training goals.Please contact us to find out more about KnowledgeCheck and LTC4.
info@capensys.com