Flood recovery and support - PowerPoint Presentation

1. Flood recovery and supportStakeholder communication toolkit 17 October 2022 update Department of Customer Service

2. Quick links to grants and support information:Apply for business grantsApply for primary producer grants and Special Disaster GrantsGet ready for storm season Disaster declared LGAs and Disaster Assistance FinderFinancial assistanceEmergency accommodation, rental support assistance and temporary housing for Northern RiversGuide for small business and business assistanceBundjalung Community Flood Relief - by Koori Mail School safety updatesMental health, emotional and trauma support, how to cope with the stress or support a young person after a natural disasterAlerts for NSW National ParksCleaning up after floods and requesting a clean up on private land.Purpose of this toolkit 2This updated toolkit has been developed to help you communicate important information to your communities and networks impacted by severe weather and floods.Stay up to date about flood recovery and support by visiting nsw.gov.auThe toolkit is divided into four sections containing the latest information on: August-October 2022 storms and floodsJune-July 2022 storms and floodsFebruary-March 2022 storms and floodsSupport for all communities affected by floods.Other important health and safety information:Flood warnings, alerts and adviceMaintaining health during and after floods and stormsMental health, emotional and trauma supportRoad closures via livetraffic.com (132 701)24-hour translation and interpreting service via TIS National on 131 450.

3. Aug-Oct 2022 storms and floods1

4. Aug-Oct 2022 storm and flood support: newsletter/web copy 4As our communities recover from the impacts of extreme weather and floods, it is important to know what support is available:Support for business: Organisations in disaster-declared Local Government Areas (LGAs) may be eligible for concessional loans or subsidies following the storms and floods from August 2022 onwards. This includes a Small Business Concessional Loan (up to $130,000), Non-profit Organisation Concessional Loan (up to $25,000), the Donated Fodder Transport Subsidy, or a Sporting Clubs Concessional Loan (up to $10,000) via the NSW Rural Assistance Authority (1800 678 593).Support for primary producers: Primary producers may be eligible for concessional loans (up to $130,000) and the Natural Disaster Transport Subsidy (up to $15,000) via the NSW Rural Assistance Authority (1800 678 593).NSW SES warnings framework: The NSW SES has adopted the Australian Warning System to provide a nationally consistent approach to warnings prior to the impact of severe weather events.Emotional and trauma support: Learn about available support and how to look after your own and your loved ones' wellbeing after a natural disaster.

5. Aug-Oct 2022 storm and flood support: social post5Post: Assistance is now available to those in disaster-declared local government areas (LGAs) impacted by flooding that began on 4 August in the state’s south and central west.Under the Australian and NSW governments’ Disaster Recovery Funding Arrangements (DRFA), a ‘Category B’ natural disaster declaration allows eligible impacted primary producers, small businesses operators and not-for-profit organisations access to concessional interest rate loans to support their recovery and producers can also access transport subsidies.A full list of eligible LGAs is available on our Declared Natural Disasters webpage:www.raa.nsw.gov.au/disaster-assistance/declarationsDownload social tile 

6. June-July 2022 storms and floods2

7. June-July 2022 storm and flood support: newsletter/web copy 7As our communities recover from the impacts of extreme weather and floods, it is important to know what support is available:NSW SES warnings framework: The NSW SES has adopted the Australian Warning System to provide a nationally consistent approach to warnings prior to the impact of severe weather events.Support for individuals: Individuals impacted by June-July 2022 severe weather and floods in eligible Local Government Areas (LGAs) can apply for a range of grants and payments. To check what support best suits you, use the Disaster Assistance Finder.Accommodation support: If flooding has made your home unlivable, you can access emergency accommodation by applying for the Back Home Grant or Flood Recovery Rental Support payment.Support for Aboriginal People: The Disaster Assistance Finder now enables people to identify themselves as Aboriginal or Torres Strait Islander and find out about relevant support and services.Support for business: Find out about the financial packages and support available to businesses recovering from a natural disaster. A Service NSW Business Concierge can provide you with guidance on eligibility criteria and evidence requirements.Support for primary producers: Primary producers may be eligible for grants including the $75,000 Special Disaster Grant or the $25,000 Rural Landholder Grant as well as concessional loans (up to $130,000) and the Natural Disaster Transport Subsidy (up to $15,000) via the NSW Rural Assistance Authority (1800 678 593).Rebuilding and repairing your property: Some low impact works can be carried out in natural disaster areas without the need for development approval – visit the temporary rebuilding works page to find out more. Find out who can help you clean up, including the Flood Property Assessment Program. People can now apply for support to clean up large or hazardous flood debris on private land.Emotional and trauma support: Learn about available support and how to look after your own and your loved ones' wellbeing after a natural disaster.

8. Feb-March 2022 storms and floods3

9. Feb-March 2022 storm and flood support: newsletter/web copy 9As our communities recover from the impacts of extreme weather and floods, it is important to know what support is available:Event: Northern Rivers Flood Recovery: Trade and industry pipeline presentation. The Northern Rivers Reconstruction Corporation is holding information sessions for local trades and industry focused on the reconstruction of the region. Register for Goonellabah (Tuesday 25 October, 4:30-7pm) or register for Tweed Heads (Thursday 27 October 4:30-7pm).NSW SES warnings framework: The NSW SES has adopted the Australian Warning System to provide a nationally consistent approach to warnings prior to the impact of severe weather events.Support for individuals: Individuals impacted by the Feb-March severe weather and floods may be eligible for a range of grants and payments. To check which support best suits you, use the Disaster Assistance Finder.Support for primary producers: Primary producers may be eligible for the Critical Producer Grant (up to $100,000), the $75,000 Special Disaster Grant or the $25,000 Rural Landholder Grant as well as concessional loans (up to $130,000) and the Natural Disaster Transport Subsidy (up to $15,000) via the NSW Rural Assistance Authority (1800 678 593).Support for business: Businesses may be eligible for grants including the Northern Rivers Medium Size Business Grant (21-199 staff) and the Storm and Flood Disaster Recovery Small Business Grant. A Service NSW Business Concierge can provide you with guidance on eligibility criteria and evidence requirements.Resilient Land Program: Landholder expressions of interest are open for landowners in the Northern Rivers who are interested in potentially selling parcels of developable land. Read the Resilient Land Program FAQs.Northern Rivers council rate relief: Residents, commercial and primary producer ratepayers in the flood-impacted Northern Rivers regions are now eligible for one-off council rates relief. If you meet the eligibility criteria, your rate payments will be automatically covered by the NSW Government.Accommodation support: If flooding has made your home unlivable, you can access emergency accommodation by applying for the Back Home Grant or Flood Recovery Rental Support payment. Residents of Woodburn, Byron, Ballina, Lismore and Tweed LGAs who cannot return to their flood-damaged homes can access temporary accommodation via an “at-home caravan” on their property at no cost under a hire agreement.Rebuilding and repairing your property: Some low impact works can be carried out in natural disaster areas without the need for development approval. Find out who can help you clean up, including the Flood Property Assessment Program. People can now apply for support to clean up large or hazardous flood debris on private land.

10. Feb-March 2022 storm and flood support: event poster10Trade and industry pipeline presentation event posterDownload poster

11. Feb-March 2022 storm and flood support: social post11Download social tile Post: Applications are now open for the Critical Producer Grant.The Critical Producer Grant will provide primary producers hardest hit by the February and March 2022 NSW Severe Weather and Flooding (AGRN 1012) events with the support needed to restore and rebuild directly damaged essential infrastructure to a resilient standard that will better withstand future disasters.Producers who have sought the full value of the Special Disaster Grant - February 2022 are eligible for additional recovery support through the Critical Producer Grant.For more information about the program, visit:www.nsw.gov.au/criticalproducergrantApplications can be made via:www.raa.nsw.gov.au/cpg

12. Support for all communities affected by floods4

13. 13NSW SES Warnings: social tilePost: The NSW SES has adopted the Australian Warning System to provide a nationally consistent approach to warnings prior to the impact of severe weather events. For more information, visit www.ses.nsw.gov.au/warnings Download social tile

14. 14NSW SES Warnings: social tileDownload social tilePost: The NSW SES has adopted the Australian Warning System for flood and tsunami warnings to make warnings clearer and lead people to take action ahead of severe weather events. There are three levels within the warning system: Advice, Watch & Act and Emergency Warning. For each level, there are a series of clear action statements to guide positive action by the community. These include ‘stay informed’, ‘prepare to evacuate’ and ‘move to higher ground’. For more information, visit www.ses.nsw.gov.au/about-us/our-warnings

15. NSW SES #StormSeason: Prepare your home social tile15Post: #StormSeason is here. While storms can happen at any time of the year, between the months of October to March, the chance of strong winds, heavy rain and flash flooding are significantly increased. Be prepared. Follow these simple steps www.ses.nsw.gov.au/flood-resources/before-a-flood/things-you-can-do-before-a-flood/ Download social tileDownload the full set of social tiles here

16. 16NSW SES #StormSeason: Get your home ready social videoDownload social videoPost: Start preparing your home for #StormSeason: 1. Clean your gutters and downpipes2. Trim trees and branches3. Check the condition of your roof and fix any leaks4. Maintain yard and balcony5. Make an emergency plan and kitVisit www.ses.nsw.gov.au/get-involved/get-ready-nsw/Download the full set of social videos here

17. NSW SES #StormSeason: Get ready for a flood social tile17Download social tilePost: Severe weather can hit suddenly and at any time. Plan now for severe weather. Create an emergency plan and kit, and share your plan with family and neighbours. Find out more www.ses.nsw.gov.au/get-involved/get-ready-nswDownload the full set of social tiles here

18. 18NSW SES #StormSeason: Get ready for a flood social videoDownload social videoPost: If you live close to a creek, river, major storm water drain or in a low‐lying area, you may be in a high flood risk area. While storms can happen at any time of the year, NSW SES recognises that between October and March there is an increased chance of strong winds, heavy rain, floods and flash floods. Are you at risk? For more information, visit www.ses.nsw.gov.au/flood-resources/before-a-flood/know-your-risk/ Download the full set of social videos here

19. 19NSW SES #StormSeason: videoDownload videoPost: Storm Season is here. Are you prepared? The third predicted La Niña event means this #StormSeason could see more flooding and flash floods. It is more important than ever to be prepared.Learn more on how to get ready this storm season www.ses.nsw.gov.au/get-involved/get-ready-nsw/

20. 20NSW SES: Know your risk social tilesDownload social tilePost: Driving through floodwater is very dangerous. Floodwater may prevent you from seeing the roads clearly and can erode road and path surfaces leaving potholes and sinkholes. If you come across a flooded road, stop, turn around and find another route. Find out more about your flood risk visit www.ses.nsw.gov.au Translations available: Arabic, Chinese – Simplified, Chinese – Traditional, Farsi, Korean and PunjabiPost: Do you follow flood warnings and advice? Know your risk and download the Bureau of Meteorology app, follow the NSW SES Facebook or visit the website for updates www.ses.nsw.gov.au Download social tileDownload the full set of social tiles hereTranslations available: Arabic, Chinese – Simplified, Chinese – Traditional, Farsi, Korean and Punjabi

21. Understanding the chance of flooding social video21Reshare the social videoPost: As seen during the recent floods, terms to explain flood probability, likelihood and size can be confusing and misused.  Infrastructure NSW and the SES have created this video to help explain these terms, using the recent floods in the Hawkesbury-Nepean Valley as a case study.  The key point is that even though we’ve seen multiple floods recently, it unfortunately doesn’t mean we won’t see them again soon. Know your risk and learn more about the things you can do before a flood www.ses.nsw.gov.au/flood-resources/before-a-flood/things-you-can-do-before-a-flood/

22. 22Mental health support social tilesDownload social tilePost: It is normal to feel distress, fear and a sense of helplessness following a disaster. But when certain symptoms appear, it’s time to seek mental health support. Download social tileLanguages available:Arabic, Chinese – Simplified, Chinese – Traditional, English, Hindi, Italian, Korean, Spanish and VietnameseLanguages available:Arabic, Chinese – Simplified, Chinese – Traditional, English, Hindi, Italian, Korean, Spanish and VietnamesePost: It is normal to feel distress, fear and a sense of helplessness following a disaster. But when certain symptoms appear, it’s time to seek mental health support.

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