Dave McAteer Commercial Manager COINSetc Richard Manson Documetric Business Development Manager Electronic Invoicing all inclusive but got to be the way to go Processes Electronic Invoicing ID: 663611
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Slide1
Outsourced
Invoice Processing
Dave McAteer
Commercial Manager COINS-etc
Richard Manson
Documetric, Business Development ManagerSlide2
Electronic
Invoicing
all inclusive ?
but
got to be the way to go ...Slide3
ProcessesElectronic Invoicing
2
Invoice
3
4
1
Order SystemSlide4
What
Could be more simple ?Slide5
ProcessesElectronic Invoicing
2
Invoice
3
4
1
Order SystemSlide6
Paper
rid of it
get
just can’tSlide7
2
Outsourced Invoice Processing
Combining the two
Order
System
1
5
Invoice
3
Scan - Intelligent
Capture
- -
Outsourced Transaction
Processing Centre
4Slide8
Specialist
area
Documetric
so partnered withSlide9
Outsourced Invoice Processing
Who are Documetric?
Remittance processing
BACS Processing
Electronic Funds Transfer (EFT)
Invoice Processing
Call Centre services
Forms Processing
Preferred Delivery Partner for:
Core Service
Other ClientsSlide10
Outsourced Invoice Processing
Documetric CredentialsHistory - Providing outsource Business Process Outsourcing services since 1973
Banking Credentials -
Preferred supplier to a number of banks for lockbox (payment processing for businesses), Payroll and Voucher processing services
Location
- UK based operations, global reach through partnerships
Customers
- servicing over 60 clients, over 100,000 end customers!Slide11
Outsouced Invoice Processing
Documetric Crudentials
Transaction statistics
:
Documetric pays approximately 7.5% of the UK workforce
Documetric processes in excess of 47 million transactions a year
Documetric processes payments with a value in excess of £24 billion per annum
Documetric is one of the top five largest BACS bureaus in the UK
SLA
- Standard SLA of >99% accuracy (industry standard 95%)
Accreditation
- PCI, ISO 9001 (Quality) and ISO 270001 (Security Mgmt) Slide12
Outsouced Invoice Processing
Why Outsource anyway?Removes non core function
– allowing personnel to focus on value add activities
Visibility:
Cost -
Every invoice is the same price to process!
Quality - 99.8% SLA guaranteed
Timeliness -
If received in the morning, they are processed by afternoon
Increase controls and quality -
Reduced error rateSlide13
Outsouced Invoice Processing
Why Outsource anyway?Cost:
Reduction in labour. No internal staff needed to capture data. No technical staff needed to support data capture application
No Hardware / Software. No need to purchase scanners, servers, software. No maintenance
Low risk & Platform for further outsourcing
Seamless management of fluctuations in volumeSlide14
Outsouced Invoice Processing
What Documetric Customers say“ Documetric’s payment processing service allows us to benefit from new technology, to improve our efficiency and effectiveness and enables us to be more flexible in our approach to getting the job done. Because the Documetric operation works so well, it feels as though they are part of our organisation rather than outside it”
Janet Pick, Revenues Manager,
High Peak Borough CouncilSlide15
Outsouced Invoice Processing
What Documetric Customers say“ The service provided by Documetric has improved our efficiency in handling receipts from up to 20,000 customers each month .... Specific improvements include increased accuracy levels on receipt matching and greater flexibility when dealing with volume fluctuations”
ATS EuromasterSlide16
Outsouced Invoice Processing
What Documetric Customers say
“
The invoice capture service provided by Documetric has delivered efficiency gains in our process beyond expectations – we are now able to process up to 65% of invoices automatically without anyone touching them”
John Morgan, European Purchase to Pay Manager,
Huntsman TioxideSlide17
Outsourced Invoice Processing
Paper Invoices Slide18
Outsourced Invoice Processing
Scan and Capture Service
Mail – paper invoices
Receive mail & Sort
2
Open, Sort & Batch
3
1
Scan & Archive
4
OCR / Data Capture
5
Review & Validate
6
Invoice Scan & Capture
COINS ETC
1. Mail Delivery
- Locally hosted PO Box
5. OCR / Data Capture –
Capture invoice data items using Intelligent Data Capture software
4. Scan & Archive
– Scan invoices using ‘clean up’ technology. Update header and archive / destroy originals
2. Receive & Sort
- Sort per customer group
3. Open , Sort & Batch
– Out sort items not to be scanned. Batch invoices and supporting docs
6. Review & Validate
– manually validate every item captured / required
7. Transfer to COINS ETC
– once validated, transfer to COINS ETC to be processed
Transfer to COINS
7Slide19
2
Outsourced Invoice Processing
Combining the two
Order
System
1
5
Invoice
3
Scan - Intelligent
Capture
- -
Outsourced Transaction
Processing Centre
4Slide20
Outsourced Invoice Processing
SummaryPaper invoices:
received, sorted and scanned
data extracted & validated
Image and data file transferred to COINS-etc
Invoices stored, destroyed or sent back
Delivered by the same mechanism as other electronic invoicesSlide21
Electronic
Invoicing
all inclusive !
And
got to be the way to go ...Slide22
Thank you
Questions?
Dave McAteer
Commercial Manager Coins etc
david.mcateer@coins-global.com
07825 890 593
Richard Manson
Documetric
Business Development Manager
richard.manson@documetric.com