PPT-Communication and

Emotions Emotions Thinking and Feeling Emotions   Recognize your feelings Relaxation Techniques We cannot Not communicate Think about how you will describe your feelings Concrete vs Abstract language. Stochastic processes Probability theory random processes power spectral dens ity Gaussian process Modulation and encoding Basic modulation techniques and binary data transmission AM FM Pulse Modulation PCM DPCM Delta Modulation Information theory In Improving communication with colleagues and clients. Why is good communication important?. SENDING. RECEIVING. AND. MES. S. AGES. Sender. Sends Message. Verbal Communication. Non-verbal Communication. Why is effective communication important?. Helps to increase the understanding of:. Ourselves. Others. To be accepted. To accomplish . something. To effectively convey ideas across cultures. What affects communication?. TECM 4180. Dr. Lam. Social Loafing. Occurs when an individual exerts less effort working in a team than if they would have worked by themselves. . What causes slacking?. Large teams? . Sort of. …. Lack of peer reviews? . Chapter Thirteen. Learning Objectives. LO13-1. Differentiate . between data and information, list the attributes of useful information, and describe three reasons why managers must have access to information to perform their tasks and roles effectively. NC CTE 1.03: Write internal and external business correspondence to convey and obtain information effectively.. Explain the nature of effective written communications . Two main classifications of written communication are in business. “Verbal Communication.”. We may often think that, having good communication skills is all about the ability to speak well…... Or all about . “SPEAKING.”. We are right……. But only 50% right.. “Good communication is as stimulating as black coffee, and just as hard to sleep after.” (Anne Morrow Lindbergh). “Most people do not listen with the intent to understand; they listen with the intent to reply; (Stephen R. Covey). Effectively. Hollis Day, MD, MS. Objectives. Identify your preferred communication style. Review the four communication styles. Strategize for communicating with others whose preferred style is different from . Lautzenhauser. , . Systemic Leadership. Top down, traditional leadership. Or. . Service Leadership:. The leader supports/serves the followers. The leader creates success for the people in the organization. International Crisis and Risk Communication Conference. March 2017. Jeanne M. Persuit, Ph.D.. Associate Professor. University of North Carolina Wilmington. Cissy Bowman. Director of Communications. Mt. Lebanon School District, Pittsburgh, PA. John R. Schermerhorn, Jr.. Daniel G. Bachrach. Management. 13. th. edition. 18. Planning Ahead — Key Takeaways. Describe the elements in the communication process.. Identify ways to improve the effectiveness of communication.. What we communicate:. Can get lost in translation despite our best efforts. We say one thing, the other person hears something else. Can often lead to misunderstanding, frustration and conflict.. It sounds so simple: say what you mean.. Business Communication & Etiquettes Chapter 1 Communication in Workplace Introduction Communication = Latin Word ‘ Communis ’ Communis = common Communcation = Creating common ground Role of Communication in Business