FOR HOSPITALITY Presentation Hospitality PL000019r2 Sept 7 2011 Ascom Verticals TOC ENTERPRISEGRADE WIRELESS PRODUCTS YOU CAN RELY ON Reliable consistent voice quality in any enterprise environment ID: 633970
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ENABLING QUICKER RESPONSE FOR HOSPITALITY »
Presentation: Hospitality | PL-000019-r2 | Sept 7, 2011 © AscomSlide2
ENTERPRISE-GRADE WIRELESSPRODUCTS YOU CAN RELY ONReliable, consistent voice quality in any enterprise environmentRobust devices that stand up to extended useIntegration providing real-time access to time-sensitive information
COMPATIBLE WITH ANY INFRASTRUCTURE
Leverage existing telecom and data infrastructure
Guaranteed interoperabilityEnterprise-class features and functionality
Presentation: Hospitality | PL-000019-r2 | Sept 7, 2011 © Ascom
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MEETING THE SPECIAL NEEDS OF HOSPITALITYStreamline information flow & improve response timeImprove customer-facing servicesEnsure timely interaction dealing with guest’s needsEnable the right assistance on short notice
Communicate room cleaning requests quickly & effectively
Quickly locate employees & assign tasks
Send employee alerts via messagingEnhance hotel security for guests and staffPresentation: Hospitality | PL-000019-r2 | Sept 7, 2011 © Ascom
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HOSPITALITY CUSTOMERS
Tucker’s Point Hotel & Spa
SUNSET MARQUIS
Presentation: Hospitality | PL-000019-r2 | Sept 7, 2011 © Ascom
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Getting the most from integration with your current systemsMAXIMIZE EXISTING SYSTEMSPresentation: Hospitality | PL-000019-r2 | Sept 7, 2011 © Ascom
Hotel Environment
Keep guests safe
Fire Alarm
Security
Building
Mgmt
Emergency Alerts
Operational
Activities
Leverage productivity
Room Cleaning
Night Phones
Door Bells
Property
Mgmt
Customer Facing Services
Improve response time
Room Service
Concierge
Porters
Maintenance
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UNLEASH THE POWER OF WIRELESS CONNECTIVITYPresentation: Hospitality | PL-000019-r2 | Sept 7, 2011 © Ascom
Increase interaction
& responsiveness
Quick response to safety concerns
Improve customer experience
Reduce customer waiting time
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HOTSOS 2-WAY MESSAGINGSend service orders directly to a wireless handset for quicker response.Acknowledge and update service order status thru the handset soft keys. Send HotSOS order to multiple individuals; once a “start” is acknowledged, erase message from other handsets.
Forward a service order to another individual if busy…
HotSOS
still receives status update via the forwarded message.Presentation: Hospitality | PL-000019-r2 | Sept 7, 2011 © Ascom
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