Secretary of Energy directed this LL review collaborative effort with the DOE enterprise EA LL Review team included five subteams 34 people each focused on specific organizations within the DOE enterprise and a sixth subteam focused on the effectiveness of DOEHQ command and control respo ID: 1045723
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1. NOT a typical EA assessment --- a shared learning experienceSecretary of Energy directed this LL review --- collaborative effort with the DOE enterpriseEA LL Review team included five sub-teams (3-4 people each) focused on specific organizations within the DOE enterprise, and a sixth sub-team focused on the effectiveness of DOE/HQ command and control response actionsNNSA team – HQ Program Office and Field Elements / Contractors and National LaboratoriesEnvironmental Management team – HQ Program Office and Field Elements / Contractors Science team – HQ Program Office and Field Elements / Contractors and National LaboratoriesRemaining DOE Program Offices team – e.g. Fossil Energy, Nuclear Energy, Legacy Management, and Office of ElectricityDOE Staff Offices team – 19 DOE/HQ staff officesCommand and Control team – DOE senior management interviews Chose a Qualitative Inquiry (QI) methodGoal: Gain insights from employees throughout the Department coping with the COVID-19 pandemic challengesProvided QI methods orientation to the EA LL review teamDOE/ Enterprise Assessment (EA) Approach to COVID-19 Lessons Learned (LL) Review
2. Sub-team leaders coordinated data requests with organizational points of contacts asking three key questions: What challenges did you face and what effective solutions were implemented? What did not go well and what adaptive measures were taken? What needs to be done to better prepare for future similar disruptions?and considering six topical areas:Plans and Preparedness Command and Control of Response Actions Essential Services Work from Home Employee Communication and Support Prepare for Return to the WorkplaceAn additional area addressing Apparent Increased Efficiencies was requested by the SecretaryThe EA LL team analyzed over 3,000 written inputs augmented by interviews with DOE staff, DOE senior executives, and EFCOG Board of DirectorsDOE/ Enterprise Assessment (EA) Approach to COVID-19 Lessons Learned (LL) Review
3. Analysis led to four common themes to enhance DOE’s future crisis response capability:With:Specific Lessons Learned (SLLs - potentially useful to targeted audiences) Enterprise Lessons Learned (ELLs - derived from the rollup of information from across the DOE enterprise)Best PracticesRecommendationsDOE/ Enterprise Assessment (EA) COVID-19 Lessons Learned (LL) ResultsPlanning and PreparednessEmployee Communications and SupportWorking During a CrisisApparent Increased Efficiencies
4. DOE/ Enterprise Assessment (EA) COVID-19 Lessons Learned (LL) Results
5. Enhancements to DOE Order 150.1A, Continuity ProgramsEnhancements to DOE Order 150.1A, Continuity ProgramsEnhancements to DOE Order 150.1A, Continuity ProgramsPlanning and PreparednessEnterprise Lessons Learned (10) Best Practices (6)ELL4ELL5ELL2ELL3ELL1ELL10Employee Communications and SupportELL8ELL9Working During a CrisisELL6ELL7BP 4BP 3BP 2BP 6BP 5BP 1Enhancements to DOE Order 150.1A, Continuity ProgramsRecommendations (5) R 3Apparent Increased EfficienciesR 1R 2R 4Enhancements to DOE Order 150.1A, Continuity ProgramsR 5DOE/ Enterprise Assessment (EA) COVID-19 Lessons Learned (LL) Results
6. DOE/ Enterprise Assessment (EA) COVID-19 Lessons Learned (LL) Schedule