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Body Language: The Good, Body Language: The Good,

Body Language: The Good, - PowerPoint Presentation

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Body Language: The Good, - PPT Presentation

t he Bad and t he Terrible Administrative Professionals Conference September 21 2016 The most important thing in communication is hearing what isnt said Peter Drucker ID: 541109

language body good posture body language posture good handshake days power movements space poses speaks thumb contact eye mirroring person elements communication

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Presentation Transcript

Slide1

Body Language: The Good,

the Bad and the Terrible

Administrative Professionals Conference

September 21, 2016Slide2
Slide3

“The most important thing in communication

is hearing what isn’t said.” ~ Peter DruckerSlide4
Slide5

First Impressions Matter

You’ve

5 seconds

to make a first

impression

You must practice a new skill for

21 days

for it to become a patternIt takes 100 days for it to become automaticSlide6

Our

Body Language Speaks VOLUMESSlide7

Appearance

Body Contact

Eye Movements

Facial Expressions

Nonverbal Communication

Space

Sounds

Posture

Head Movements

Arm Movements

Hand GesturesSlide8

Our Body Speaks Louder than Words

Posture

Personal space

Confident body language

Nervous body language

The handshake

Mirroring and matching

The “Power Pose”Slide9

PostureSlide10

PostureSlide11

PostureSlide12

Personal SpaceSlide13
Slide14
Slide15
Slide16
Slide17
Slide18
Slide19

“Of all the things you wear, your expression

is the most important.” ~ Anne Parillaud

Slide20

Powerful Body LanguageSlide21

Use Your Body to EngageSlide22

Use Your Body to ConnectSlide23

Your Body Language Doesn’t LieSlide24
Slide25
Slide26
Slide27
Slide28
Slide29
Slide30

The HandshakeSlide31

The Handshake and RespectSlide32

“Good manners will open doors that the best education cannot

.”

~ Clarence

Thomas

Slide33

The Bone CrusherSlide34

The Lobster ClawSlide35

The Dead FishSlide36

Queen Finger TipsSlide37

The GloveSlide38

The Sweaty PalmSlide39

Elements of a Good Handshake

Keep fingers together with the thumb up and

open

Slide your hand into the other person's so that each person's web of skin between thumb and forefingers touches the other's

hand

Squeeze firmly but not

too hardSlide40

“Pump" once or twice from the

elbow, about

3

seconds

Release

even if

the

introduction continuesMaintain eye contactElements of a Good HandshakeSlide41

Mirroring

 

is

the simultaneous ‘copying’ of the behavior of another

person

Matching

is similar to mirroring but has

a built-in ‘time lag’Mirroring and MatchingSlide42
Slide43

High Power Poses vs. Low Power PosesSlide44

Start

StopContinue123

Body LanguageSlide45

#

Actions12

3

What Are 3 Things You Plan to Do Differently to Achieve Results?Slide46

Actions

ResponsibilityTiming

Next Steps: 30 / 60 DaysSlide47

You

never get a second chance to make a first impression.Slide48

Thank You!

Nancy Schnoebelen Imbsnancy@stlpolished.com(314) 799-7851stlpolished.com