Minerva Your TV Now July 2018 Matt Cuson VP Marketing amp Product Pay TV Numbers That Matter 20 NPS for Netflix Q3 2017 40 Pay TV industry satisfaction percentage decline 20172018 ID: 797218
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Slide1
Welcome.
The webinar will begin shortly.
Slide2Minerva
Your TV Now
July
2018
Slide3Matt Cuson
VP Marketing & Product
Slide4Pay TV: Numbers That Matter
-20
NPS for Netflix
Q3 2017
+40
Pay TV industry satisfaction percentage decline
2017-2018
ACSI Survey
-3.1%
20%
Pay TV industry percentage dissatisfied users, 2018
Parks Associates
Average Pay TV
NPS Score
Q3 2017
Video Market Reality
Video consumption does not just disappear
… it moves to a better service
Slide6Segment To WinDeliver Services Tailored to Each Group of Users
Serve your loyal STB customers
Go OTT for the younger crowd
“Best source for the best content”
“You must serve each customer segment”John StephensAT&T CEO
Slide7Wish List
Reduce churn
Upgrade STB user experience
Attract younger viewers (BYOD)
Proven platform
Pay-as-you-go business model
Available now
Slide8Real World Results
+10
Average NPS improvement
60%
Average OTT usage/month
70%
Average non-linear usage/month
Source: Telecom Argentina, 2018
Flow TV service powered my Minerva 10
-15%
Average reduction in churn of legacy subscribers after adding OTT
Slide9Poll
Slide10Poll Question:Which option best describes your company’s outlook for TV services?
Slide11Poll Question:What is your preferred deployment service?
Slide12Introducing Minerva Your TV Now Service
Slide13Cap & Grow
Maintain
legacy
headend
Maintain STB UI/UX
Churn STB users
Add BYOD services
Update & Grow
Maintain legacy headend
Update STB UI/UX
Add BYOD services
Tra
nsform
& Grow
Shut do
wn headend
Update STB UI/UX
Add BYOD services
Flexible Transformation Paths
Fast
Slow
Fastest
Slide14Update and Grow
Step 1: Better Services for Current STB Subscribers
iTVFusion 5.X Servers
iTVFusion Client Legacy STBs
M10 Client Legacy STBs
HE
Your TV Now Cloud Service
OSS/
BSS
EAS
Multicast Video
CAS
New UI/UX
Headend
Platform & UI/UX
Slide15iTVFusion 5.X Servers
iTVFusion Client Legacy STBs
Update and Grow
Step 2 (Optional): Superior Services on New STBs
M10 Client
Legacy STBs
HE
OSS/
BSS
EAS
Multicast Video
CAS
Decommission
iTVFusion
platform after all STBs have been upgraded
M10 ClientNew STBsNew UI/UXYour TV Now Cloud Service
Headend
Platform & UI/UX
Slide16Update and Grow
Step 3: New Services on BYODs Aimed at Younger Viewers
M10 Clients
Legacy STBs
HE
OSS/
BSS
EAS
Multicast Video
CAS
M10 Apps BYODs
ABR Video
New UI/UX
M10 Client
New STBs
Your TV Now Cloud Service
Platform & UI/UX
Headend
Headend
Slide17Transform and GrowShut down legacy headend
Your TV Now Cloud Service
OSS/
BSS
EAS
New UI/UX &
ABR Video
M10 Clients
Legacy STBs
M10 Apps BYODs
M10 Client
New STBs
Platform & UI/UX
Headend
Slide18Cost Effective SolutionFees for Existing Minerva Customers
Pricing assumes operator is current with Minerva
iTVFusion
support
Minerva 10 Platform one-time fee includes: OSS/BSS and EAS integration, VMX DRM Integration (assumes operators is current VMX customer) and database migrationRich Metadata and Trending services are included in EXISTING and NEW SUBSCRIBER CLIENT APPLICATIONS monthly feesROVI/TIVO IPR included for EXISTING SUBSCRIBERS covered by One-time Rovi License ROVI/TIVO IPR not included for NEW SUBSCRIBERS. It is available for an additional fee of $1/month per subscriberRestart and Catch-TV monthly fees include up to 72 hours of catch-up/restart TV for up to 150 channels. Cloud DVR monthly fee includes 50 hours of Personal Video Recording
ONE-TIME FEES
PLATFORM
$ 25,000
ABR HEADENED
$ 35,000
MONTHLY FEES (per subscriber)
EXISTING SUBSCRIBERS (adds new UI/UX)
$ 1.00 STB$ 1.50 STB+BYODNEW SUBSCRIBERS (adds new UI/UX and core services)$ 2.00 BYOD
$ 2.50 BYOD+STB
LINEAR, RESTART & CATCH UP TV (for new and existing subscribers)
$ 1.00CLOUD DVR, 50hours (for new and existing subscribers)$ 1.00ONE-TIME FEESPLATFORM$ 25,000ABR HEADEND$ 35,000
Slide19FAQsAvailable now using existing headend
ABR headend available Q4 2018
Channel lineup
Includes NCTC channel line up
Adding new local channels requires channel set up fee (may be shared across multiple operators)Video link not included in Minerva Your TV Now priceExisting Rovi licenses applyCurrent Minerva 5.7 support fees continue after moving to cloud and after shutting down 5.7
Slide20Wish List
Reduce churn
Upgrade STB user experience
Attract younger viewers (BYOD)
Proven platform
Pay-as-you-go business model
Available now
Slide21Minerva Your TV NowFull service hosted, managed Pay TV platform