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Institute for the Future | January 18, 2017 Institute for the Future | January 18, 2017

Institute for the Future | January 18, 2017 - PowerPoint Presentation

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Institute for the Future | January 18, 2017 - PPT Presentation

Platforms and Policies 5 Insights for Building the Workable Future Eri Gentry Research Manager V ICES of Workable Futures Building blocks of the platform economy 2 3 reputation communicating qualifications ID: 623600

insights policymakers platform platforms policymakers insights platforms platform workers learning location people based income economy building identity time future

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Slide1

Institute for the Future | January 18, 2017

Platforms and Policies

5 Insights for Building the Workable Future

Eri Gentry

Research Manager

V ICES

of Workable FuturesSlide2

Building blocks of the platform economy

2Slide3

3

reputation

| communicating qualifications

learning

| leveling up our skills

rhythms

| balance and patterns

location

| mobility and work

value

| time and money

assets

| income potential

identity

| sense of selfSlide4

4

5 Insights for Building the Workable FutureSlide5

1. LEARNING

Human resources vs self-directed upskilling

Instead of ascending the ladder, learning followed by advancement, “you burn out.”Unique learning opportunities

“I do all these on-demand platforms to learn more about other people and industries.”

5Slide6

insights for policymakers

helping workers learn and advance

Platforms provide new pathways into the workforce.

Policymakers can support workforce learning initiatives and forums to rethink and redefine what job readiness means

in the context of the platform economy.

6Slide7

2. RHYTHMS

The 9-to-5 vs dynamic work“10am to noon and midnight to 2am are the best windows”

Control over your schedule and prioritizing lifeAccept or decline tasks based on whether they fit with children’s schedules

7Slide8

insights for policymakers

balancing needs beyond the platform

Workers have a complex hierarchy of needs.

Policymakers can step back and look at the larger ecosystem to reveal intervention points beyond the scope of a single platform.

8Slide9

3. LOCATION

Going to work vs working where you areOne worker strategically moves to low-demand areas to apply for full-time work

A new geography of opportunity“People in Australia and London are paying me $15/

hr because their minimum wage is a lot higher”

9Slide10

insights for policymakers

meeting workers where they are

Different platforms come with different relationships to location.

Policymakers can find ways to categorize and segment platforms by relationship to place rather than treating all platforms the same.

10Slide11

4. VALUE

Salaries vs unpredictable incomesFrustration that everyone takes a cut

Looking beyond the paycheckWhen my doctor advised me to get stomach surgery to lose weight, “that motivated me. I was like, ‘Okay, I need to get jobs where I can move around a lot.’”

11Slide12

insights for policymakers

helping workers understand financial risk and resilience

Workers often manage multiple streams of income.

Policymakers can help fund programs that build literacy around earning a living from a combination of income streams that range from reliable to risky.

12Slide13

5. IDENTITY

Career-based identity vs forming a new sense of self

Driving in drag lets me “create an environment where people can fully be themselves.”Communities with shared experience

When I meet other Instacart

workers in the grocery store, we stop to chat, vent, and swap stories.Identifying with larger agendas: buying time to heal, financing travel, flexibility to pursue passions

13Slide14

insights for policymakers

understanding portability of worker identity

Some platform workers are more vulnerable than others.

Policymakers can help by understanding which identities are more and less portable into the platform economy and identify gaps that need addressing with supportive policy measures.

14Slide15

15

upskilling

and advancing

location-based opportunity

portable identities

navigating financial risk

balancing complex needsSlide16

16