Prepared for April 2012 Background and objectives How the ballot was conducted Voter profile Results Awareness of proposals Attitude to pay Attitude to bonus Attitude to whole package Summary ID: 594403
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Slide1
Pay and Bonus Offer - Consultative BallotPrepared for:April 2012Slide2
Background and objectivesHow the ballot was conductedVoter profileResults
Awareness of proposals
Attitude to payAttitude to bonusAttitude to whole packageSummary
Contents
2Slide3
3Pay proposals were published on 6
th
December2.5% pay-pot for grade A-D; 2.0% for E-GNo increase in pay range for A-C; range for D-G increases by 2%Very little reference to performance assessment; only market rateBonus dependent on performance assessment, announced in MarchGrades A-C: 0-9.5%
Grade D: 0-19%
Grades E+: devolved to manager
Accord now seeking member guidance on negotiation of this offer
ContextSlide4
4How the ballot was conducted
25,126 Accord members were eligible to vote in this ballot
4,307 valid responses received; a turnout of 17%, lower than previous years, despite efforts to improve turnoutApproachAn introductory e-mail sent to all members with valid e-mail addresses to:
alert them to the upcoming consultationensure email addresses were correct
Members received either a letter (6,041) or e-mail (19,085) with voting instructions on
accessing
the secure ERS website
using PINs to
prevent abuse
Reminder e-mails sent by both Accord and ERS (latter targeted non-voters)
Accord also sent out a text reminder to non-voters
Fieldwork dates: 9
th – 31st March; fieldwork delayed this year to assess opinion of full pay and bonus proposalsSlide5
5
Method
SentReceivedTurnoutOverall25,1264,30717.1%
Post
6,041
304
5.0%
E-mail
19,085
4,003
21.0%
Home E-mail
11,116
1,509
13.6%
Work E-mail
7,9692,49431.3%
Turnout higher among those receiving emails, particularly at workSlide6
6
ABCDEFG
GenderMale
25%
34%
46%
54%
64%
Female
75%
66%54%46%
36%
Status
Full
time
57%79%
87%
91%
95%
Part time38%20%11%9%5%Length of service5 yrs or less22%8%5%6%1%6-1024%25%21%18%10%11-1516%24%24%20%15%16-2010%12%15%14%17%21+27%29%34%42%56%
Voter profile: AB grades more likely to be female, part time and newer employees
Base: all voters (4,307) Slide7
Who votedSlide8
Base: All members (25,126) and all voters (4,307) Older, male members, more likely to vote
8
Voters
Members
Numbers
Gender
Male
1614
37%
31%
Female
2693
63%
69%
Age
30 or less
577
13%
29%
31-40
1170
27%26%41-50160637%27%51-6087220%15%61+722%2%No information10*Slide9
Base: All members (25,126) and all voters (4,307) Longer serving members and those in Group Ops more likely to vote
9
Voters
Members
Numbers
Length of service
Less than 5 years
550
13%
25%
6 - 10 years
943
22%
26%
11 - 15 years
835
19%
17%
16 - 20 years
536
12%
9%21+141333%21%Not given301%2%DivisionRetail236155%64%Wholesale932%2%Group Ops103324%18%Group Exec48011%7%Insurance2005%6%
Wealth & Int.113
3%
2%
Not given
27
1%
2%Slide10
Base: All members (25,126) and all voters (4,307) Higher grades, full timers more likely to vote
10
Voters
Members
Numbers
Grade
AB
1769
41%
57%
C
803
19%
16%
D
671
16%
11%
E
742
17%
10%FG2817%4%No information411%StatusFull time318874%67%Part time99423%26%Maternity leave351%2%Young13*2%Other772%3%Slide11
74% of members are good/top performers; would have seen reflection in pay in previous years11
Q10: What was your most recent appraisal rating? Q9: Which pay zone are you in?
Base: All voters (4,307) %30% of voters do not know which pay zone they are in; factor which will influence paySlide12
Awareness of proposalsSlide13
Base: All (4,307)87% of members understand the proposals and their implications
13
Awareness lowest in retail (82%) and AB grades (80%)Slide14
Attitudes to paySlide15
2011 Q2 Taking everything into account should Accord sign an agreement to implement the bank’s pay proposals2012 Q2 Do you think Accord should sign an agreement on the Bank’s pay proposals for 2012 Base: All voters (2012 4,307; 2011 7,085)
In 2012 34% of voters said Account should sign an agreement to implement the bank’s pay proposals; lower than in 2011 (49%)
15
Opposition to signing highest in retail (75%) and AB grades (80%)Slide16
16Q3a Which of the following best describes your reasons?Base: those not wanting Accord to sign pay proposals (2,810)
Main reason for not wanting Accord to accept pay proposals is size of pay pot
; no link to individual performance assessmentSlide17
17Q3a Which of the following best describes your reasons?Base: those not wanting Accord to sign pay proposals (2,810)
Issues affecting those on lower pay zones and gradesSlide18
18Q3a Which of the following best describes your reasons?Base: those not wanting Accord to sign pay proposals (2,810)
Issues affecting high performers and higher gradesSlide19
Attitudes to bonusSlide20
Base: All voters (4,307)44% of members say bonus is less than expected
20
Opinion divided as to whether bonus is fairSlide21
Base: All voters (4,307)Who thinks bonus is less than expected and not fair
21Slide22
22Q6a Which of the following best describes your reasons?Base: those saying bonus not fair (2,165)
Main reason given for thinking bonus is unfair is that it does not reflect individual’s performance in 2011Slide23
23Q3a Which of the following best describes your reasons?Base: those not wanting Accord to sign pay proposals (2,810)
Reasons for thinking bonus unfairSlide24
Attitudes to total packageSlide25
25Q7Base: all voters (4,307)
38% say total package poor in current economic climate; particularly high among AB grades
Those more likely to say poor: AB grades (51%), over max pay zone (43%), developing performer (48%),part time (46%), 61+ yrs (56%)Slide26
SummarySlide27
27Summary
Turnout lower for this ballot than in previous years
65% opposed to Accord signing pay agreement; higher than last year. Retail and AB grades most opposedSize of pay pot main reason for being opposed (57%); followed by no link to individual performance assessment (52%)50% say bonus not fair; 44% say it’s less than expected. A,B andC grades and retail/wholesale less positive about bonusI
ndividual’s performance not reflected in bonus main reason for saying bonus not fair (particularly higher grades). C grade more likely to say bonus unfair because bonus payable is too low compared to higher grades
38% say total package is poor even in current economic climate, particularly among AB gradesSlide28
Project DirectorCynthia PintoDirector and Head of ResearchDirect line: 020
8829 8409
Switchboard: 020 8365 8909Cynthia.Pinto@electoralreform.co.ukProject ManagerTim RobinsonResearch Executive
Direct line: 020 8829 8412
Switchboard: 020 8365 8909Tim.Robinson@electoralreform.co.uk
Contact Details
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