Perfect Integrating Practice Partner Activities Into Your Business Kim Fiske Presidential Director First Rule of Business DONT GET OVERWHELMED Included in Health Coach Business Kit Available in the shopping cart ID: 546133
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Slide1
Practice Makes Perfect: Integrating Practice Partner Activities Into Your Business
Kim Fiske
Presidential DirectorSlide2
First Rule of Business:
DON’T GET OVERWHELMED!!!
Included in Health Coach Business Kit
Available in the shopping cart
Guide your new Health Coaches through the activities in Training Guide 1
Training Guide 1Slide3
FACTORS OF SUCCESS
Your Story
People
SkillsOvercoming Fear (Concepts) Slide4
YOUR “BEFORE” STORY
Tired
Hopeless
Nothing worked for meHurtingHungry
all the timeCrankySickSlide5
YOUR “AFTER” STORY
I feel…
I've
lost 50 lbs...I have hope for the
first time...It was easy...It fits with my busy schedule
...Due to my weight loss, I was able to reduce my (Blood Pressure, Type2 Diabetes, Cholesterol) medications....(Remember your disclaimer – “Results vary. Typical weight loss is 2-5 lbs per week for the first 2 weeks and 1-2 lbs per week thereafter”)
Pick 2 – 3 things from each category – Heart-Felt!Slide6
PEOPLE
MAKE A LIST OF EVERYONE YOU KNOW
Don't pre-judge ANYONE
If you LIKE
them
If they are ALIVEIf they live in the US
DON'T WORRY IF:
They can't afford
it
They
don't have any
weight
to
lose
You
don't know what to saySlide7
Email Your Business Coach/Mentor the
F
irst
20 Names
Start with the EASIEST names on the list!Slide8
3 Steps in Practice Partners Process
New Health Coach sets
up
3-Way Calls after asking their people to help
them by being part of their training.
1st - Business Coach/Mentor leads the 3-Way Call and Health Coach listens (Debrief)2nd - Business Coach/Mentor and Health Coach co-facilitate the 3-Way Call (Debrief)3
rd - Health Coach leads the 3-Way Call and Business Coach/Mentor listens/interjects as needed (Debrief)
Refer to Practice Partners in Training Guide 1Slide9
Use a Script
Information in TG1/Pre-Client File Folder
Why use a script?
Helps Coaches not get “lost in the woods” Teaches a new Coach the important elements of starting a new Client
Teaches questioning/listening skillsPractice the script with your new Health Coach prior to the 3-Way CallSlide10
POWER OF DEBRIEFING
Debrief after each call to discuss:
W
hat REALLY happened on the call
What went wellAreas of opportunity for improvementSlide11
CONNECTING WITH PEOPLE
USING THE "COLLECTING
YESES"
PROCESS
Not Pushy
Not Sales-yNot OffensiveNot AggressiveNO REJECTION!
SHIFT FOCUS FROM CLIENTS TO
CONNECTIONSSlide12
It’s as easy as…
You
know people I don't...so here's why I'm calling:
May
I send you some
information about my program? (YES)
While you're looking...if ANYONE comes to mind, who (wants to lose some weight/change their habits/is diabetic)..would you be willing to forward my info? (
YES
)Slide13
Its as easy as…
GREAT
- Thanks...that's all I needed - What's the best email for you?
Would
it be ok if I updated you occasionally on how things are going? (Most important question of ALL)
YES!Hey...are you on Facebook? Let's connect there,
too!Slide14
The PROCESS
Is this a good time?
Start with your STORY
Segue with who you are and why you’re callingDon’t chit chatDon’t ENGAGE (if possible)Slide15
Level of Interest 1 - 10
10: Credit Card “Thrower” – Get ‘
em
started5 – 9: Interested – Schedule follow up before hanging up1 – 5: Nice – Polite – Put in Connections groupSlide16
Send “Thank You” email within 24 hoursIf using
iShare
– keep track of their email address
Put all email addresses in a group called “Connections”
NEXTSlide17
CONNECTIONS EMAILS
Every few weeks send a B/A picture and story.
Example
“Y
ou wanted me to update you on how things were going…here’s Susie…thought you’d like her story…”Attach or insert picture…and paste story
“Thanks for passing this on to whomever you know it could help.” Kim Fiske – Phone and website linkNote: If sending as a group email remember to use BCC option!Slide18
CLIENTS WILL COME FROM
CONNECTIONS!Slide19
Questions?