MichaelThick Digitising healthcare the opportunity in Urgent Care Low investment in ICT Fossilised processes Politically not competitively driven Starting from a low technical base Healthcare vs other industries ID: 683682
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Professor Michael ThickCCIO & CMO, IMS MAXIMS@MichaelThick
Digitising healthcare: the opportunity in Urgent Care Slide2
Low investment in ICTFossilised processesPolitically not competitively drivenStarting from a low technical base
Healthcare vs other industriesSlide3Slide4
Prevention of ill health by…EducationPredictionMotivation!
The real objective
…
.Slide5Slide6Slide7Slide8
Setting the sceneSlide9
The time is now: Mandate from Government Strategic direction set by HSEIncreasing profile and influence of CCIOsWillingness to change amongst HCPs
Vibrant tech sector & large talent pool
BUT
Success is a combination of people, processes & technology
#eHealth4all Slide10
What is the end goal? Slide11
Introducing Alice Murphy
Age:
68
Location:
Dublin
Family Status:
Widowed
Education:
Tertiary
Employment Status: Retired School teacher Slide12
Alice’s journey through Urgent CareSlide13
IHI – individual health identifier Triaged efficientlyAllergies noted on the EPR immediately – care altered accordinglyObservations/Vital signs recordedDiagnostics tests ordered electronically
Reviewed by Doctor - Clinical note completed
Electronic referral to specialist
Outcome recorded
Admission planned in advance
Theatre booked
Discharge planningCommunity care notifiedDigitising Alice’s journeySlide14
Patient pathways transformed at St Vincent’s University HospitalSlide15
Providing more effective careMobile care – more responsive & personalised treatmentReal time tracking of patients – faster response timesHourly management reports – faster assessments & more robust handovers
Minimising clinical risk
In-house ability to personalise ICPs
Built-in alerts – HCPs can quickly identify & treat at-risk patients
No mislaid results, unreadable handwriting
Improving performance management
Identify trends/themes to predict rather than preventDemand management in the ED, hospital & wider communityMeet national data reporting requirements set by HSEBenefits realisedSlide16Slide17
The iceman carried a series of tattoos to inform any “doctor” of his medical problems AND to identify relevant acupuncture treatment sites.
Patient sees doctor in 3200BC
The HRCT scan of the iceman missed the arrow head Slide18
Sending a postcard from a better future
“…..The future is already here, it’s just not evenly distributed…..”
(William Gibson)Slide19